Catholic Healthcare Limited | Acas Customer Service Officer | Sydney
vor 1 Woche
Permanent Full time and Part time roles available (Min 3 days) Competitive hourly rate of $39.00 + superannuation 7 additional leave days per year + NFP Salary Packaging + Fitness Passport Aged Care Assessment Services (ACAS) operate independently of Catholic Healthcare and plays a pivotal role in ensuring that Older Australians are assessed for the care and services they truly need.
Our ACAS team are growing and we have an exciting opportunity to join our Customer Service team.
These roles are based in Central Sydney.
What will your role look like?
Our Customer Service Officer will provide strong and efficient administration support to the organisation.
Day to day this includes:
Deliver exceptional customer service over the phone to clients and representatives Conduct all client interactions in a professional, knowledgeable, and supportive manner Respond promptly to emails from all stakeholders Provide strong administrative support to ACAS staff to ensure operational effectiveness Escalate complaints to the Customer Care Team Leader in a timely fashion Assist clients with inquiries related to My Aged Care and assessment outcomes Mail My Aged Care support plans and Delegate decision outcome notices to clients Conduct monthly client surveys to gather feedback and improve services Maintain currency of knowledge relating to aged care services both funded and non-funded Assist with continuous improvement frameworks to regularly evaluate administrative processes To be successful in this role you'll need:
A kind heart and genuine passion for providing high quality care to the elderly Commitment to excellence in customer service, both to internal and external stakeholders Experience with My Aged Care portal and the aged care and/or community service sector Excellent communication skills, written, verbal and listening Excellent planning, organizing and problem-solving skills Willingness to apply for a Police Check What we can offer you:
Competitive hourly pay rate Not-for-profit tax benefits so you pay less tax Fitness Passport discounted gym memberships Paid Parental leave Long Service leave after 5 years Apply online now
Aged Care Assessment Services acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream.
We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation.
We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants.
We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.
#J-18808-Ljbffr
-
Acas Customer Service Officer
vor 2 Wochen
Sydney, Österreich Catholic Healthcare Limited VollzeitPermanent Full time and Part time roles available (Min 3 days)Competitive hourly rate of $39.00 + superannuation7 additional leave days per year + NFP Salary Packaging + Fitness PassportAged Care Assessment Services (ACAS) operate independently of Catholic Healthcare and plays a pivotal role in ensuring that Older Australians are assessed for the care and...
-
Catholic Healthcare Limited | Acas
vor 1 Woche
Sydney, Österreich Tideri Jobbörse VollzeitPermanent Full time and Part time roles available (Min 3 days) Competitive hourly rate of $39.00 + superannuation 7 additional leave days per year + NFP Salary Packaging + Fitness Passport Aged Care Assessment Services (ACAS) operate independently of Catholic Healthcare and plays a pivotal role in ensuring that Older Australians are assessed for the care and...
-
Acas - Scheduling Officer
vor 2 Wochen
Sydney, Österreich Catholic Healthcare Limited VollzeitPermanent Full time and Part time roles available (Min 3 days)Competitive hourly rate of $39.00 + superannuation7 additional leave days per year + NFP Salary Packaging + Fitness PassportAged Care Assessment Services (ACAS) operate independently of Catholic Healthcare and plays a pivotal role in ensuring that Older Australians are assessed for the care and...
-
Catholic Healthcare Limited | Aged Care Assessor
vor 1 Woche
Sydney, Österreich Tideri Jobbörse VollzeitLocation: Northern Sydney (Travel required within areas such as Chatswood, Mona Vale, Mosman, Berowra, and Wahroonga) Flexible hours and days: Monday to Friday, Full time or part time; no shift work!Pay rate: $47.66 per hour + superannuation Additional benefits: 7 additional leave days per year Pay less tax with Not For Profit Salary Packaging Travel...
-
Aged Care Assessor
vor 2 Wochen
Sydney, Österreich Catholic Healthcare VollzeitLocation: Northern Sydney (Travel required within areas such as Chatswood, Mona Vale, Mosman, Berowra, and Wahroonga)Flexible hours and days: Monday to Friday, Full time or part time; no shift work!Pay rate: $47.66 per hour + superannuationAdditional benefits:7 additional leave days per yearPay less tax with Not For Profit Salary PackagingTravel will be...
-
Rac Funding Assessor
vor 2 Wochen
Sydney, Österreich Catholic Healthcare VollzeitWe're thrilled to announce that our Aged Care Assessment Services ('ACAS') team is expanding, creating exciting opportunities! ACAS positions offer flexibility and autonomy and are based across both metropolitan and regional locations, with most roles involving local travel within each region.What will your role look like? As an Assessor you'll be out and...
-
Rac Funding Assessor
vor 2 Wochen
Sydney, Österreich Catholic Healthcare VollzeitWe're thrilled to announce that our Aged Care Assessment Services ('ACAS') team is expanding, creating exciting opportunities!ACAS positions offer flexibility and autonomy and are based across both metropolitan and regional locations, with most roles involving local travel within each region.What will your role look like?As an Assessor, you'll be out and...
-
Administration Coordinator
vor 1 Monat
Sydney, Österreich Catholic Healthcare Limited VollzeitGertrude Abbott, 180 Albion Street, Surry Hills, New South Wales, Australia Req #450Discover a career where care goes both ways!Casual Position Pay rate – $33.05 per hour + superannuation Not for profit employer, so you pay less tax!Exciting things are happening at Catholic Healthcare!We are celebrating 30 years of providing care and we now have 5000+...
-
Clinical Aged Care Assessor
vor 2 Wochen
Sydney, Österreich Catholic Healthcare VollzeitClinical Aged Care Assessor - Northern SydneyChatswood NSW 2067, Australia Req #530Thursday, 21 November 2024Location - Northern Sydney (Travel required within areas such as Mona Vale, Mosman, Berowra, and Wahroonga)Flexible hours and days – Monday to Friday, Full time or part time; no shift work!Pay rate – $54.47 per hour + superannuation7 additional...
-
Clinical Aged Care Assessor
vor 2 Wochen
Sydney, Österreich Catholic Healthcare VollzeitClinical Aged Care Assessor - Western SydneyThursday, 21 November 2024Location - Western Sydney (Travel required within areas such as Dural, Riverstone and Castle Hill)Flexible hours and days – Monday to Friday, Full time or part time; no shift work!Pay rate – $54.47 per hour + superannuation7 additional leave days per yearPay less tax with Not For...
-
Clinical Aged Care Assessor
vor 2 Wochen
Sydney, Österreich Catholic Healthcare VollzeitClinical Aged Care Assessor - South West SydneyFairfield NSW 2165, Australia Req #569Thursday, 21 November 2024Location - South West Sydney (Travel required within areas such as Mossvale, Warragamba, Greenacre, and Cabramatta)Flexible hours and days – Monday to Friday, Full time or part time; no shift work!Pay rate – $54.47 per hour + superannuation7...
-
Clinical Aged Care Assessor
vor 2 Wochen
Sydney, Österreich Catholic Healthcare VollzeitClinical Aged Care Assessor - South East SydneyMaroubra NSW 2035, Australia Req #568Thursday, 21 November 2024Location - South East Sydney (Travel required within areas such as Sutherland, Bondi, and Surry Hills)Flexible hours and days – Monday to Friday, Full time or part time; no shift work!Pay rate – $54.47 per hour + superannuation7 additional leave...
-
Clinical Aged Care Assessor
vor 2 Wochen
Sydney, Österreich Catholic Healthcare VollzeitClinical Aged Care Assessor - South West SydneyBankstown NSW 2200, Australia Req #569Thursday, 21 November 2024Location - South West Sydney (Travel required within areas such as Mossvale, Warragamba, Greenacre and Cabramatta)Flexible hours and days – Monday to Friday, Full time or part time; no shift work!Pay rate – $54.47 per hour + superannuation7...
-
Administration Coordinator
vor 2 Monaten
Sydney, Österreich Catholic Healthcare VollzeitDiscover a career where care goes both ways!Casual PositionPay rate – $33.05 per hour + superannuationNot for profit employer, so you pay less tax!Exciting things are happening at Catholic Healthcare!We are celebrating 30 years of providing care and we now have 5000+ employees working with us.Our Mission is to promote the dignity, life and spirituality of...
-
Personal Care Assistant Sydney Metro
vor 2 Wochen
Sydney, Österreich Catholic Healthcare Limited VollzeitDiscover a career where care goes both ways!Personal Care Assistants for Sydney Metropolitan areas Residential Aged Care Opportunities availablePermanent Part Time or casualRecent pay increases up to $32.09 per hour (Plus penalties and super)Not for profit employer, so you pay less tax!Exciting things are happening at Catholic Healthcare! We are celebrating...
-
Rac Funding Assessor
vor 1 Woche
Sydney, Österreich Catholic Healthcare Vollzeit• Penrith location including Blackheath, Pitt Town, Kemps Creek and Bilpin• Flexible hours and days – Monday to Friday, Full time or part time; no shift work!• Annual Total Remuneration Package of $125,000.00 (Full time equivalent)• 7 additional leave days per year (pro rata for part time)• Mileage reimbursed at 88c km in line with Travel...
-
Rac Funding Assessor
vor 2 Wochen
Sydney, Österreich Catholic Healthcare VollzeitLocation: Penrith including Blackheath, Pitt Town, Kemps Creek and Bilpin Hours: Flexible hours and days – Monday to Friday, Full time or part time; no shift work! Compensation: Annual Total Remuneration Package of $125,000.00 (Full time equivalent) Benefits: 7 additional leave days per year (pro rata for part time)Mileage reimbursed at 88c km in line with...
-
Occupational Therapist
vor 2 Wochen
Sydney, Österreich Catholic Healthcare VollzeitOccupational Therapist - Wellness Hubs - South West Sydney - Hybrid role, office + work in communitySouth West Sydney Home and Community, 76 Marsh Parade, Casula, New South Wales, Australia Req #613Discover a career where care goes both ways!Location - South West SydneyFull TimePay rate – competitive hourly rate + superannuationNot for profit employer, so...
-
Occupational Therapist
vor 2 Wochen
Sydney, Österreich Catholic Healthcare VollzeitOccupational Therapist - Wellness Hubs - South West Sydney - Hybrid role, office + work in communitySouth West Sydney Home and Community, 76 Marsh Parade, Casula, New South Wales, Australia Req #613Discover a career where care goes both ways!Location - South West SydneyFull TimePay rate – competitive hourly rate + superannuationNot for profit employer, so...
-
Rac Funding Assessor
vor 2 Wochen
Sydney, Österreich Catholic Healthcare VollzeitLocation: Penrith including Blackheath, Pitt Town, Kemps Creek and BilpinHours: Flexible hours and days – Monday to Friday, Full time or part time; no shift work!Compensation: Annual Total Remuneration Package of $125,000.00 (Full time equivalent)Benefits: 7 additional leave days per year (pro rata for part time)Mileage reimbursed at 88c km in line with...
