Service Engineer
vor 3 Wochen
Physical well-being is more than just body; it includes our minds and emotions. Smith and Nephew develops technology to break health barriers, empowering people from farmworkers to grandparents to accept limitless possibilities. Our purpose: Life Unlimited.This position will have responsibilities to perform the following administrative functions on behalf of the Company and in doing so represent the Company in compliance with the Code of Conduct and Business Principles and the employment agreement.What will you be doing?Manage the activities and workload of the Smith & Nephew technical workshop.Provide support to customers and sales employees in the service of Smith & Nephew capital equipment.Perform equipment inspection, testing, quoting and repair work as required on incoming service repair jobs from internal and external customers.Respond to technical troubleshooting phone calls as required.Ensure that workshop operational metrics are met.Ensure technical work procedures and documents are up to date and accurate.Undertake product training at international Smith & Nephew facilities as required.Assess and report on product performance, faults, etc., and make recommendations for improvement.Track and monitor infield stock utilization at a customer level to identify opportunities for improvement and then put in place actions to make improvements aligned to sales activities.Embed Ortho International Regional asset optimization workstreams into local plans.Work with and articulate local needs to regional Int Ortho Asset and Inventory Manager to leverage resources required for local business growth and asset efficiency.Lead changes in Loan pool management to deliver loan pool efficiency, productivity, and seamless customer experience.Provide guidance on allocation logic and in rebalancing stock within the supply chain.Support the set forecasting effort in consideration of existing fleet productivity, ensuring healthy correlation between Capex, Inventory, Excess & Obsolescence (E&O) and revenue through the annual business planning process.What will you need to be successful?Diploma in Electrical Engineering or equivalent will be preferred.Restricted electrical license preferred.Connect strongly with external/internal customers.To apply, please ensure that you include a cover letter addressing it to Talent Acquisition Lead ANZ. Due to a high volume of applications, please note that only shortlisted candidates will be contacted.You. Unlimited.We believe in creating the greatest good for society. Our strongest investments are in our people, the patients we serve, and to the wider health of the planet and society.Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day.Sustainability: Our strategy reflects the social, environmental, and economic aspects of sustainable development. Learn more about our Sustainability strategy.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.#LI-VS1Stay connected and receive alerts for jobs like this by joining our talent community.We're more than just a company - we're a community Follow us on LinkedIn to see how we support and empower our employees and patients every day.Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.Explore our new website and learn more about our mission, our team, and the opportunities we offer.About UsSmith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential.From our first employee and founder, T.J. Smith, to our team today, it's our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it's our culture - of Care, Collaboration, and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude we work together to win. We're a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited.165 years of pioneering innovation requires a relentless focus on what's next. We're focused on you. You're what's next...Ready to take your career to the next level? Join our talent community for access to new job opportunities. Sign up now
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