Payroll Administrator
vor 1 Monat
Description Payroll Administrator
Client-Focused Role Supporting the Not-for-Profit Sector (Hybrid Working)
Are You Ready to Make a Difference with Your Expertise in Payroll and Administration?
Are you a highly organised and experienced Payroll and Administrative Officer with a passion for delivering outstanding client support, a keen eye for detail, and a commitment to the Not-for-Profit sector?
Do you thrive in a fast-paced environment where multitasking, strong communication, and client relationships are at the heart of what you do?
If so, we have an exceptional opportunity for you.
About You:
You bring a combination of payroll expertise and outstanding administrative skills, with a knack for managing client communication and supporting smooth, seamless operations.
With at least 2 years of payroll experience and proven success in client-facing roles, you understand the importance of building strong relationships, addressing complex queries, and ensuring every client feels valued and supported.
You are detail-oriented, self-motivated, and comfortable balancing multiple tasks and priorities.
About Us:
The Breakthrough Office was founded with a mission to support Not-for-Profit organizations by alleviating administrative burdens across payroll, accounting, HR, and corporate governance.
We operate in a hybrid model, with offices based in Melbourne CBD and Central Coast, NSW, and are deeply committed to helping our clients achieve their community-focused goals.
Our Team Philosophy:
We work together to make a difference, guided by our core values:
Advance Together Put Clients First Continue to Learn Share the Journey We are passionate about continuous learning, fostering teamwork, and supporting each other's success.
Your Responsibilities:
Client-Focused Communication & Administrative Support:
Act as the main point of contact for clients, providing prompt, accurate responses to inquiries across payroll and administrative areas.
Handle complex payroll inquiries from clients and employees Manage correspondence, including phone calls and emails, with a client-centred approach that emphasizes professionalism, empathy, and clarity.
Prepare and distribute client communications, such as meeting agendas, follow-ups, and reports, ensuring clients remain well-informed.
Schedule and coordinate appointments and meetings, maintaining organised calendars and ensuring smooth client interactions.
Payroll Functions:
Deliver end-to-end payroll processing for multiple clients, ensuring all transactions are accurate, compliant, and timely.
Conduct audits and reconciliations, ensuring payroll data integrity and adherence to relevant laws.
Assist in building and refining payroll processes through effective documentation, systemisation and automation.
Keep up with current legal developments and trends, and disseminate relevant information to the organisation.
Qualifications and Skills:
Minimum 2 years of payroll experience in a multi-client environment, ideally within the Not-for-Profit sector.
Excellent client communication skills, with a natural ability to foster relationships and manage diverse client needs.
Proficient in Microsoft Office, with experience in Xero and ClickUp a plus.
Strong organizational skills, attention to detail, and ability to balance multiple priorities.
High empathy and interpersonal skills to effectively support a variety of stakeholders.
Why Join Us?
At The Breakthrough Office, we're more than a team; we're a community that supports each other and our clients to achieve their best.
If you share our passion for making a difference, we would love to hear from you.
To Apply: Please submit your application with a cover letter addressing your fit for this role and your enthusiasm for supporting Not-for-Profit clients.
For a confidential discussion about the position, feel free to email us at
Role Type #J-18808-Ljbffr
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