Payroll And Customer Service Administrator
vor 2 Monaten
Payroll and Customer Service Administrator Apply locations VIC - Melbourne - 655 Collins St
Time type: Full time
Posted on: Posted Today
Time left to apply: End Date: December 1, 2024 (29 days left to apply)
Job requisition id: JR-114203
Primary Location VIC - Melbourne - 655 Collins St
Job Description Summary Platform to excel your career in Payroll in an ASX-listed company.
About the Role We are looking for Payroll and Customer Service Administrator to join our Transaction Services team of Service Stream.
You will be a key team member supporting the running and delivery of the payment of wages, and triaging tickets from the payroll helpdesk.
This role will be based out of our head office on Collins Street and offered as a 12 month fixed-term contract (with the potential of extension).
Benefits Of Working With Us Include: Flexible Working: All flexibility requests are genuinely considered.
This position offers hybrid working. Growth: There are opportunities for your career development across our business units. Discounts: Employee rewards program and discounts across hundreds of businesses. Paid Leave: Various types of leave available. Culture: We are committed to fostering a workplace culture that values diversity and inclusion. Key Responsibilities: Payroll Processing: Providing administration and payroll support, assisting with daily operational tasks. Executing accurate data entry and maintaining payroll records. Responding to routine payroll inquiries and escalating complex issues to payroll officers as necessary. Calculating employee termination and redundancy payments. Assisting with deductions/overpayments. Payroll Helpdesk: Responding to and resolving customer tickets, calls, and queries in a timely manner. Escalating enquiries to payroll SMEs when required. Providing quality customer service while demonstrating the ability to effectively troubleshoot and resolve technical enquiries. Actively participating in relevant projects to enhance payroll and broader business objectives and outcomes. About You: This role would suit someone looking to start or excel their career in Payroll.
You will enjoy working in an environment with high volumes of data, deadlines, and providing outstanding customer service.
Our ideal candidate will:
Have 3 years of experience in payroll processing and/or helpdesk experience. Prior experience with Chris21 would be highly desirable but not essential. Be a strong communicator and have excellent customer service skills. Be adaptable, eager to learn, and a team player. Have strong attention to detail. Have proficiency across Microsoft office products including Outlook and Excel. How To Apply: Please submit your interest with the apply button where you will be directed to create a profile on our system.
We celebrate diversity at Service Stream and welcome applications from diverse groups.
Service Stream does not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies. Department Finance
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Payroll And Customer Service Administrator
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