North West Disability Services | General Manager
vor 2 Wochen
General Manager - Program Delivery & Innovation General/Business Unit Manager (CEO & General Management)
Full time
At NWDS, we are committed to becoming the leading provider in the North West region of Sydney delivering high-quality disability services that empower individuals to lead fulfilling lives.
Our services are tailored to the unique needs of each individual, with a focus on inclusivity and support.
We are seeking a General Manager - Program Delivery & Innovation to lead and innovate in the development and delivery of our disability programs.
Position Overview
The General Manager - Program Delivery & Innovation will lead the creation, enhancement, and evaluation of person-centred programs.
With a strong focus on program innovation and quality outcomes, you will leverage your extensive experience in program management to drive change, foster continuous improvement, and ensure the highest standards of service delivery.
You will play a key role in driving our quest to becoming the leading provider of disabilities services in Sydney's North West region whilst ensuring compliance with regulations and advancing NWDS' program offerings.
Key Responsibilities:
Lead the design and innovation of evidence-based programs tailored to individual needs, ensuring alignment with organisational goals.
Collaborate with external partners to develop market-leading programs and stay ahead of industry trends.
Oversee recruitment, training, and development of program staff to foster a high-performing, innovative team.
Ensure compliance with all relevant regulations and lead quality assurance initiatives to assess program impact.
Build and maintain strong relationships with clients, families, and external stakeholders to improve service delivery and expand resources.
Manage program budgets, ensuring efficient use of resources and financial sustainability.
Analyse program performance data to inform strategic decisions and report to stakeholders on outcomes.
Qualifications & Experience:
Education:
Bachelor's degree in Social Work, Psychology, Disability Studies, or a related field (Master's preferred).
Experience:
Minimum 10 years in program management, with at least 5 years in a leadership role.
Proven experience in driving program innovation, change management, and improving service delivery outcomes.
Extensive knowledge of the disability sector, including NDIS regulations and industry best practices.
Skills:
Strong strategic and analytical thinking.
Excellent leadership, communication, and team management abilities.
Proficient in data analysis and program performance tracking.
Why Join Us?
This role offers the chance to shape the future of disability services and make a significant impact on the lives of individuals with disabilities.
If you're passionate about innovation and program excellence, we'd love to hear from you.
How to Apply: Submit your resume and cover letter outlining your experience and vision for the role to
NWDS is an equal opportunity employer.
We encourage applications from all backgrounds and abilities.
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