Sundoctors | Practice Manager | Australia
Vor 2 Tagen
Medical Administration (Healthcare & Medical)
Full time
Join SunDoctors – Make a Difference Every Day
At SunDoctors, we're on a mission to lead the fight against skin cancer.
With a passionate and talented team and our very own specialised pathology laboratory, we're proud to be Australia's fastest-growing network of skin cancer clinics.
Every day, we work together to deliver the best care to our patients—and we'd love for you to join us
Why You'll Love Working With Us
Supportive Environment: Our clinics are professional yet relaxed, creating a down-to-earth atmosphere that fosters teamwork and positivity.
Work-Life Balance: We're committed to ensuring our team enjoys a healthy work-life balance, with operational support from our central team so you can focus on what you do best—providing exceptional care to our patients.
Career Growth: This is a fantastic opportunity for experienced receptionists ready to step into a leadership role or nurses keen to explore operational management.
About the Role
We're looking for a Practice Manager to join our busy Capalaba Clinic in a full-time, permanent capacity.
As a Practice Manager, you'll play a vital role in ensuring our clinic operates smoothly and efficiently.
You'll oversee everything from administration and facilities management to patient care coordination and financial processes—all while fostering positive relationships with our dedicated team of doctors and staff.
Your responsibilities will include:
Managing front-desk reception and administration, ensuring patients feel welcome and their queries are resolved promptly.
Overseeing patient information handling, including billing, Medicare claims, and re-booking future appointments.
Maintaining clinic stock levels supply and managing supplier relationships.
Ensuring the clinic is secure, clean, and well-maintained for patients and staff.
Approving invoices and ensuring accurate reporting of clinic financial activities.
Managing doctor payment reporting and achieving clinic-specific KPIs.
Supporting and leading reception and administrative staff to deliver exceptional service.
Coordinating doctor rosters and consulting room allocations for maximum efficiency.
Acting as the key point of contact for patients, managing appointments and collaborating with the patient acquisition team to deliver a seamless experience.
Supporting medical and nursing staff in their patient care duties when required.
About You
Experienced in medical reception or practice management (2+ years is ideal).
Comfortable in a leadership or senior administrative role—nurses with operational experience are encouraged to apply
Familiar with Best Practice software (preferred but not essential).
Organised, detail-oriented, and able to thrive in a dynamic environment.
A natural communicator with exceptional customer service skills.
Proficient in MS Office and knowledgeable in medical terminology.
The Perks
Ongoing Training & Support: Our leadership team is here to help you grow and succeed.
A People-First Workplace: We're committed to creating a positive and collaborative culture where everyone feels valued.
A Role with Purpose: Make a meaningful difference by helping deliver life-changing care.
If this sounds like the opportunity you've been waiting for, we'd love to hear from you
To Apply:
Submit your CV and cover letter, including your availability.
Let's work together to make a difference in the lives of our patients.
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