Customer Support Representative
vor 2 Monaten
Location: Canberra/Australian Capital Territory
About Us: Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.
The OpportunityHCA's Canberra branch has an exciting opportunity for an experienced and motivated sales professional to join the team in the position of a Customer Support Representative for our Canberra and Riverina region.
This role will have you selling market leading products and service across the range of Hitachi and Bell products.
Your responsibilities will include:Establishing and maintaining successful working relationships with customersVisiting customer sites and conducting machine inspections to determine suitable rectification to customer issuesPromoting the Hitachi range of parts and service to achieve budgeted sales targetsIdentifying areas for business growth and developing suitable strategies to generate growth in parts and service salesAccurate and timely reporting of key customer informationEnsuring that all interactions with customers and internal stakeholders are conducted professionally and all requests followed up as requiredBenefitsA rewarding Base Salary + Super + Commission Structure + Fully Maintained Company CarTools of the trade including your own laptop and mobileExclusive access to retail discounts and wellbeing through our employee benefits programSupportive management who value your input in finding new and improved ways to achieve successContinuous training and upskilling with access to the latest technologiesBe a part of a leading OEM which genuinely values and ensures you are happy and safe at workSkills & ExperienceTo be successful in this role, you will need:
Demonstrated service sales or parts interpreting experience within the Mining, Construction or Earthmoving industryA genuine desire to deliver Hitachi's promise of Total Customer Satisfaction as you develop and maintain positive relationships with customersA motivated and ambitious commitment to meet and exceed sales targetsStrategic and analytical capability to assess value, including the use of CRMConfident, courteous, and professional communication and presentation skillsSelf-motivated and the ability to work autonomouslyA current driver's licenseHere at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people.
We are an equal opportunity employer, do not discriminate on any basis, and wholeheartedly value diversity at our company.
About the companyDistributor of Hitachi, Bell and John Deere products and services for the construction, mining, quarry, forestry, demolition, and recycling industries.
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