Rooms Division Manager
Vor 7 Tagen
Add expected salary to your profile for insights.
Quest Apartment Hotels is the largest and fastest-growing apartment hotel brand in Australasia with a network of over 160 locations across Australia, New Zealand, United Kingdom, and Fiji, and a strong growth pipeline with international expansion planned over the coming years.
Quest Breakfast Creek is a 132-room property located in Albion, just 10 minutes from the Brisbane Airport, and 5 minutes to the CBD.
The lively inner-city suburb of Albion has fast become a mouthwatering hotbed of cafés, craft breweries, and fantastic green spaces.
At Quest Breakfast Creek, we are passionate about our local area and committed to working closely with our local community.
About the Role
Quest Breakfast Creek is seeking a full-time Rooms Division Manager to join its engaged, diverse, and dedicated team.
You will take pride in creating moments that matter for our guests as well as our team.
Working closely with the General Manager, the position involves leading our front desk, maintenance, and housekeeping teams.
As the Rooms Division Manager, you will oversee the hotel's daily operations across multiple divisions.
You must be an exceptional leader and have experience leading and managing people, solving problems for clients, and ensuring that our guests have an effortless experience.
Our ideal candidate is passionate about delivering seamless guest services while ensuring compliance, controlled hotel expenses, and high standards of cleanliness are met and exceeded.
You will have at least 3 years of people leadership experience, preferably across a busy hotel front desk with significant exposure to the housekeeping department of a hotel.
The role will include oversight of all operational areas with direct access to the inner workings of the business.
This will be a hands-on role that will include reception, housekeeping, maintenance, HR management, sales/business development, IT, finance, administration, and occasional caretaking duties.
A true hospitality professional with the drive and passion to exceed targets, while managing the diversity of a hotel team, is required for this exciting new opportunity.
This position will suit someone who is looking to further develop their skill set on the hotel leadership path journey.
About You Above all, you will be adaptable, an excellent communicator, and a team player.
The ideal candidate for this position will be highly experienced across three critical areas:
Our People Have a minimum of 3 years of progressive leadership experience in large scale 4+ star hotels, preferably in Rooms Division management including a proven track record of managing front office, housekeeping, and guest services.
Demonstrated strong leadership skills with the ability to inspire, mentor, and manage a large, diverse team across multiple departments, bringing expertise in performance management and team development to uphold the highest standards of service.
Experience developing long-term strategic plans for each division to meet company goals and maintain profitability.
Ability to monitor staff performance using indicators like quality of work, productivity, customer satisfaction, and absenteeism, including successful feedback loops for continuous improvement.
Proven ability to manage a diverse team, with experience resolving conflicts quickly and capably, neutralising issues before they escalate.
Our Guests Possess a deep understanding of 4+ star hotel service standards with an unwavering commitment to delivering exceptional guest experiences.
Bring empathy and a strong conflict-resolution skill set to handle guest feedback effectively and professionally.
Develop strategies to engage and inspire the team to deliver memorable guest experiences as well as a passion to develop people generally.
Our Business Exhibit strong financial acumen with proficiency in budgeting, forecasting, and financial reporting for the rooms division, focused on cost control and revenue management, and skilled in analysing and improving KPIs to achieve financial goals.
Have proven ability to optimise operational processes in housekeeping, front office, and guest services to enhance productivity while maintaining top-tier standards.
The ability to get across the finer details while balancing the bigger picture; attention to detail is essential in this role.
Able to juggle competing priorities, with a knack for identifying the critical components to keep the hotel running smoothly and maximising rooms for sale.
The Technical Strong PMS experience, with RMS 9+ a distinct advantage, from reservations through to management reporting.
Strong experience in Microsoft Office Suite, particularly Excel, along with generalist tech-savvy skills to help troubleshoot day-to-day issues.
Willingness to work a flexible schedule, including weekends and holidays, to meet the needs of a 4.5-star environment.
A degree in Hospitality Management, Business Administration, or a related field is preferred but not essential for candidates with exceptional experience.
A passion for working with the local community and doing business responsibly.
A Little More About the Role Fantastic working conditions are on offer including a competitive salary commensurate with experience, discounted rates for accommodation with Quest nationally, onsite parking and opportunities to participate in events and L&D opportunities.
Applications should include a cover letter and CV directed to Kathy Park, General Manager.
Only those selected for interview will be contacted.
Your application will include the following questions:
How many years of experience do you have as a Rooms Division Manager?
Which of the following statements best describes your right to work in Australia?
How many years of people management experience do you have?
#J-18808-Ljbffr
-
Rooms Division Manager
vor 1 Woche
Brisbane, Österreich Quest Breakfast Creek VollzeitAdd expected salary to your profile for insights.Quest Apartment Hotels is the largest and fastest-growing apartment hotel brand in Australasia with a network of over 160 locations across Australia, New Zealand, United Kingdom, and Fiji, and a strong growth pipeline with international expansion planned over the coming years.Quest Breakfast Creek is a...
-
Rooms Division Manager
vor 1 Woche
Brisbane, Österreich Quest Breakfast Creek VollzeitAdd expected salary to your profile for insights.Quest Apartment Hotels is the largest and fastest-growing apartment hotel brand in Australasia with a network of over 160 locations across Australia, New Zealand, United Kingdom, and Fiji, and a strong growth pipeline with international expansion planned over the coming years.Quest Breakfast Creek is a...
-
Rooms Division Manager
vor 1 Monat
Brisbane, Österreich Marriott VollzeitNATURAL TALENT Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests. W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and...
-
Control Room Manager
vor 1 Monat
Brisbane, Österreich Wilson Group VollzeitPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:As one of the largest providers of security services in Australia and New Zealand, our valued employees are supported by a highly experienced management team, industry-leading expertise and a strong local and national infrastructure operating 24 hours a day.Our vision is...
-
Camp Manager
vor 1 Woche
Brisbane, Österreich Australian Antarctic Division VollzeitContract/TempWorking for the Australian Antarctic Program, you'll become an Antarctic expeditioner, living and working remotely in the deep field, based out of one of the four research stations. Our stations are Casey, Davis and Mawson in Antarctica and our sub-Antarctic station on Macquarie Island.The continent of Antarctica is in the Southern Ocean, some...
-
Control Room Manager
vor 2 Monaten
Brisbane, Österreich Wilson Group VollzeitPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: As one of the largest providers of security services in Australia and New Zealand, our valued employees are supported by a highly experienced management team, industry-leading expertise and a strong local and national infrastructure operating 24 hours a day. Our...
-
Front Office Assistant Manager
Vor 7 Tagen
Brisbane, Österreich Mercure Brisbane Spring Hill Hotel VollzeitFront Office & Guest Services (Hospitality & Tourism) Full time About Mercure Brisbane Spring Hill The Mercure Brisbane Spring Hill is located on the central city fringe, just minutes from the CBD, Brisbane River, Suncorp Stadium and public transport.Overlooking the city skyline and Roma St Parklands, the Hotel features 179 spacious guest rooms with generous...
-
Front Office Assistant Manager
Vor 7 Tagen
Brisbane, Österreich Mercure Brisbane Spring Hill Hotel VollzeitFront Office & Guest Services (Hospitality & Tourism) Full time About Mercure Brisbane Spring Hill The Mercure Brisbane Spring Hill is located on the central city fringe, just minutes from the CBD, Brisbane River, Suncorp Stadium and public transport.Overlooking the city skyline and Roma St Parklands, the Hotel features 179 spacious guest rooms with generous...
-
Director Of Rooms- Brisbane Airport Hotels
Vor 2 Tagen
Brisbane, Österreich Brisbane Airport Hotels Group VollzeitDirector of Rooms - Brisbane Airport HotelsThe Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Bar & Restaurant, Executive Lounge and 12 meeting spaces collectively totalling 1800m2, located at the Brisbane Airport...
-
Eastern Division General Manager
vor 2 Wochen
Brisbane, Österreich Clearcompany Vollzeit3-Year Contract opportunity based in BrisbaneIndigenous Identified opportunity - open to Indigenous applicants only Opportunities to work on rewarding and diverse projects The Indigenous Land and Sea Corporation (ILSC) is a corporate Commonwealth entity established under the ATSI Act and subject to the PGPA Act. The ILSC assists Aboriginal and Torres Strait...
-
Eastern Division General Manager
vor 2 Wochen
Brisbane, Österreich Clearcompany Vollzeit3-Year Contract opportunity based in Brisbane Indigenous Identified opportunity - open to Indigenous applicants only Opportunities to work on rewarding and diverse projects The Indigenous Land and Sea Corporation (ILSC) is a corporate Commonwealth entity established under the ATSI Act and subject to the PGPA Act.The ILSC assists Aboriginal and Torres Strait...
-
Executive Assistants To The Coo
vor 1 Monat
Brisbane, Österreich Queensland Treasury Corporation VollzeitPurpose of Role We are looking for an Executive Assistant to support the Chief Operating Officer on a 12-month max term contract, and a permanent Executive Assistant to support the Executive Directors in our Advisory Division. Perform key accountabilities of an Executive Assistant primarily to QTC's COO, and Executive Directors. Deliver business support...
-
Executive Assistants To The Coo
vor 1 Monat
Brisbane, Österreich Queensland Treasury Corporation VollzeitPurpose of Role We are looking for an Executive Assistant to support the Chief Operating Officer on a 12-month max term contract, and a permanent Executive Assistant to support the Executive Directors in our Advisory Division. Perform key accountabilities of an Executive Assistant primarily to QTC's COO, and Executive Directors.Deliver business support...
-
Front Office Assistant Manager
vor 1 Woche
Brisbane, Österreich Accor Hotels VollzeitAbout the Mercure brand Mercure Hotels offer so much more than a place to find comfort and sleep – they are a portal to discovery, a springboard to exploration.Since its founding in 1973, Mercure has made it its mission to enlighten guests to the treasures of the location they are in.The network prides itself on offering high-quality standards with a true...
-
Front Office Assistant Manager
vor 1 Woche
Brisbane, Österreich Accor Hotels VollzeitAbout the Mercure brand Mercure Hotels offer so much more than a place to find comfort and sleep – they are a portal to discovery, a springboard to exploration.Since its founding in 1973, Mercure has made it its mission to enlighten guests to the treasures of the location they are in.The network prides itself on offering high-quality standards with a true...
-
Housekeeping Room Attendants
vor 1 Monat
Brisbane, Österreich Luxxe Outsourced Hotel Services VollzeitBenefit from comprehensive training programs Join a company that focuses on a positive, supportive and inclusive work cultureBe rewarded for your hard work and dedication!Exciting Part Time opportunities now exist for reliable and experienced Housekeeping Professionals to join our amazing and friendly team! About Us... LUXXE Outsourced Hotel Services is a...
-
Housekeeping Room Attendants
vor 1 Monat
Brisbane, Österreich Luxxe Outsourced Hotel Services VollzeitBenefit from comprehensive training programsJoin a company that focuses on a positive, supportive and inclusive work cultureBe rewarded for your hard work and dedication!Exciting Part Time opportunities now exist for reliable and experienced Housekeeping Professionals to join our amazing and friendly team!About Us...LUXXE Outsourced Hotel Services is a...
-
Housekeeping Room Attendants
vor 4 Wochen
Brisbane, Österreich Luxxe Outsourced Hotel Services VollzeitBenefit from comprehensive training programs Join a company that focusses on a positive, supportive and inclusive work culture Be rewarded for your hard work and dedication! Exciting Part Time opportunities now exist for reliable and experienced Housekeeping Professionals to join our amazing and friendly team! About Us... LUXXE Outsourced Hotel Services is a...
-
Housekeeping Room Attendants
vor 1 Monat
Brisbane, Österreich Tideri Jobbörse VollzeitBenefit from comprehensive training programs Join a company that focuses on a positive, supportive and inclusive work culture Be rewarded for your hard work and dedication! Exciting Part Time opportunities now exist for reliable and experienced Housekeeping Professionals to join our amazing and friendly team!About Us... LUXXE Outsourced Hotel Services is a...
-
Eastern Division General Manager
vor 3 Wochen
Brisbane, Österreich Indigenous Land And Sea Corporation VollzeitSkip to contentGeneral/Business Unit Manager (CEO & General Management)Government - Federal (Government & Defence)Full time3-Year Contract opportunity based in BrisbaneIndigenous Identified opportunity - open to Indigenous applicants onlyOpportunities to work on rewarding and diverse projectsThe Indigenous Land and Sea Corporation (ILSC) is a corporate...
