Gaming Service Executive, Relief Gaming Supervisor
vor 8 Stunden
ABOUT US Mounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty.
We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.
Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.
We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business.
Our Head office is located in Mount Pritchard and supports businesses across NSW, QLD, VIC and the ACT.
ABOUT THE ROLE Mounties Group is now seeking an experienced, self-driven and team leading individual as a Gaming Service Executive with relief duties as a Gaming Supervisor, to join our Gaming department at our Flagship site in Mount Pritchard on a full-time basis.
The successful applicant will work closely with the team to ensure that overall customer service experience is fulfilled.
Some of your key duties as Gaming Service Executive will include:
Overseeing the gaming operation in our VIP lounge ensuring that customer service delivery is timely, effective, and efficient and that it exceeds the Top tiers expectations and a positive experience.Ability to anticipate and accommodate to customer's needs & exceed customer expectations.Ensure our Top Tier members receive an exceptional customer experience.Develop a thorough knowledge and understanding of EGM (Electronic Gaming Machines), MTGM (Multi-Terminal Gaming Machine) and gaming systems and assist operationally as required (e.g., payouts, machine faults etc.
).Demonstrate thorough knowledge of system related products.Be in the know with all updated gaming, marketing and Food and Beverage promotions in order to promote them to our customers.Assist with the administrative requirements of the Gaming Department, complete data entry requirements, and maintain customers data and files with entirety, ensuring confidentiality at all times.Some of your key duties as a Gaming Supervisor will include:
Lead the team to ensure our overall customer service experience is fulfilled.Ensure the smooth day-to-day running of the Gaming Floor Operation.Participate in performance management.Maintaining and reporting relationships.Ensure adherence to Club policy, procedures, Operations, and compliance with all relevant governing bodies.ABOUT YOU The ideal candidate must hold the following as a minimum: Minimum 2-3 years' experience in a large club/organisation.Strong understanding of the Registered Clubs Act, Liquor Act, Food Act, RSA/RCG, HACCP & Gaming Regulations to ensure the Clubs compliance.A good practical knowledge of safe WH&S practices.Exceptional grooming.Excellent time management & organisational skills.Excellent verbal and written skills.Excellent critical thinking skills.Strong communication.Capability of working both independently and in a team.Comfortable working in an agile environment.Possess a current NSW Liquor and Gaming RSA/RCG and Advanced RCG competency card.Possess a current Provide First Aid certification.Full availability to work across a 7-day week roster.OUR BENEFITS Paid above Award rates and allowances.Opportunity to grow and develop your career.Onsite Parking.Uniforms provided.Discounted gym membership.Discounted meals with our restaurants onsite.WHY MOUNTIES? We have over 250,000 members and are listed as one of Australia's top privately owned companies.
With strong values and a commitment to our staff, we are a recognised employer of choice.
GROUP WINNER OF: Western Sydney Business Awards – Employer of Choice 2020.Clubs NSW - Clubs and Community Award for Health and Wellbeing 2020.Clubs NSW – Clubs and Community Award for Emergency Services 2023.If you have a positive can-do attitude and are ready to embrace an exciting new opportunity, we'd love to hear from you
#J-18808-Ljbffr
-
Melbourne, Österreich Mounties Group VollzeitABOUT US Mounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty.We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical,...
-
Gaming Supervisor
vor 2 Monaten
Melbourne, Österreich Study Select VollzeitHow to Become a Gaming Supervisor in Australia: Careers in HospitalityDefinition of a Gaming SupervisorThe role of a Gaming Supervisor is an exciting and dynamic career path within the gaming and hospitality industry.These professionals are responsible for overseeing gaming operations in casinos, ensuring that all activities run smoothly and in compliance...
-
Gaming Supervisor
vor 2 Wochen
Melbourne, Österreich Club Italia Sporting Club VollzeitClub Italia Sporting Club Inc. Gaming Supervisor Position on Offer Located in Sunshine Casual Position with a view to Permanency Are you an experienced Gaming Attendant looking for the next step?or Gaming Supervisor looking for a new opportunity to grow in a family-friendly Club?Club Italia Sporting Club is a proud club celebrating its 50th year, that is...
-
Gaming Supervisor
vor 2 Wochen
Melbourne, Österreich Club Italia Sporting Club VollzeitClub Italia Sporting Club Inc.Gaming Supervisor Position on OfferLocated in SunshineCasual Position with a view to PermanencyAre you an experienced Gaming Attendant looking for the next step?or Gaming Supervisor looking for a new opportunity to grow in a family-friendly Club?Club Italia Sporting Club is a proud club celebrating its 50th year, that is focused...
-
Study Select | Gaming Supervisor
vor 7 Stunden
Melbourne, Österreich Buscojobs VollzeitHow to Become a Gaming Supervisor in Australia: Careers in HospitalityDefinition of a Gaming SupervisorThe role of a Gaming Supervisor is an exciting and dynamic career path within the gaming and hospitality industry.These professionals are responsible for overseeing gaming operations in casinos, ensuring that all activities run smoothly and in compliance...
-
Gaming Supervisor | Frankston
Vor 3 Tagen
Melbourne, Österreich Pegasus Leisure Group VollzeitWe are looking for an experienced Casual Gaming Supervisor to join the PLG team at The Grand Hotel in Frankston.You'll play a pivotal role in overseeing gaming operations, ensuring all regulatory compliance requirements are met, and ensuring a seamless and enjoyable experience for our customers.The Grand Hotel is located in Frankston, the gateway to the...
-
Gaming Supervisor | Frankston
vor 7 Stunden
Melbourne, Österreich Pegasus Leisure Group VollzeitWe are looking for an experienced Casual Gaming Supervisor to join the PLG team at The Grand Hotel in Frankston.You'll play a pivotal role in overseeing gaming operations, ensuring all regulatory compliance requirements are met, and ensuring a seamless and enjoyable experience for our customers.The Grand Hotel is located in Frankston, the gateway to the...
-
Overnight Bar
vor 2 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitAbout the CompanyOscars Group is a passionate, creative and dynamic privately owned hospitality group founded in 1986.Owned and operated by the Gravanis family for over thirty years, the group began with the acquisition of a single pub in Sydney's Inner West.Today, Oscars Group is one of the largest privately owned hospitality groups featuring an...
-
Overnight Bar
vor 2 Monaten
Melbourne, Österreich Oscars Group VollzeitAbout the CompanyOscars Group is a passionate, creative and dynamic privately owned hospitality group founded in 1986.Owned and operated by the Gravanis family for over thirty years, the group began with the acquisition of a single pub in Sydney's Inner West.Today, Oscars Group is one of the largest privately owned hospitality groups featuring an...
-
Gaming Supervisor
vor 21 Stunden
Melbourne, Österreich Buscojobs VollzeitCome and join us at the Park Hotel in Mount Gambier, part of Matthews Hospitality Group, where our core philosophy is making others feel good, feels great!Benefits: Opportunities for career development and advancementBe empowered as part of a hotel group that is looking toward the futureEnjoy a friendly, respectful, and professional team that will become...
-
Marketing Executive
Vor 3 Tagen
Melbourne, Österreich Crown Resorts Limited VollzeitCrown Perth is the only fully integrated resort in Western Australia offering a world-leading hospitality experience to various local and international guests.With three international hotels, a full-sized theatre, casino, and more than thirty restaurants and bars, Crown Perth continues to be Perth's ultimate entertainment destination.Job DescriptionThe role...
-
Gaming Graveyard Supervisor
vor 7 Stunden
Melbourne, Österreich ALH Hotels VollzeitAn exciting career opportunity exists for a professional & proactive Bar and Gaming Attendant to join the team at the Vale Hotel.We are now looking for an individual that will provide gaming & bar knowledge excellence.This will include a variety of shifts including days, nights and weekends.The successful applicant will be energetic, enthusiastic and will...
-
Gaming Supervisor
vor 2 Wochen
Melbourne, Österreich Buscojobs VollzeitCome and join us at the Park Hotel in Mount Gambier, part of Matthews Hospitality Group, where our core philosophy is making others feel good, feels great!Opportunities for career development and advancementBe empowered as part of a hotel group that is looking toward the futureEnjoy a friendly, respectful, and professional team that will become your familyBe...
-
Gaming Manager
Vor 6 Tagen
Melbourne, Österreich Frontline Recruitment Group VollzeitGaming Manager Independent Club Eastern Suburbs $80-$90k +S Amazing opportunity to join a leading hospitality venue with a massive focus on family and community!Responsibilities As the Gaming Manager, you'll be the driving force behind providing gaming compliance and operations in a safe and engaging environment.The venue is an iconic independent club that...
-
Gaming Supervisor
vor 2 Wochen
Melbourne, Österreich Buscojobs VollzeitCome and join us at the Park Hotel in Mount Gambier, part of Matthews Hospitality Group, where our core philosophy is making others feel good, feels great!Opportunities for career development and advancementBe empowered as part of a hotel group that is looking toward the futureEnjoy a friendly, respectful, and professional team that will become your familyBe...
-
Gaming Attendant
vor 1 Woche
Melbourne, Österreich Alh Hotels VollzeitBusy western suburbs hotel is looking for gaming attendant/graveyard staff.They must have RSA, RSG, and a Victorian Gaming Licence.Applicants must have experience, be able to work days, afternoons, graveyards, and weekends.Also, must have own transport.How do your skills match this job?Your application will include the following questions:Which of the...
-
Gaming Attendant
Vor 3 Tagen
Melbourne, Österreich Buscojobs VollzeitAt West HQ, we celebrate diversity.We have a broad range of roles that require varied experience, skills, and abilities; however, the one thing that we simply can't do without is passion for what you do and pride in how you do it!About the Gaming Crew: Our diverse, friendly and growing team are knowledgeable in all things gaming and know what it takes to...
-
Gaming Attendant | Dromana
Vor 3 Tagen
Melbourne, Österreich Pegasus Leisure Group VollzeitWe are looking for a motivated Casual Gaming Attendant to join the PLG team at The Peninsula Club in Patterson Lakes.You'll be the face of our gaming floor, ensuring our customers have an enjoyable experience and support the team to ensure compliance requirements are upheld at all times.Located on Gibson Street, just one street back from the Dromana Pier,...
-
Gaming Attendant Hillside
vor 7 Stunden
Melbourne, Österreich Pegasus Leisure Group VollzeitWe are looking for a motivated Casual Gaming Attendant to join the PLG team at The Sugar Gum Hotel in Hillside.You'll be the face of our gaming floor, ensuring our customers have an enjoyable experience and support the team to ensure compliance requirements are upheld at all times.A local landmark located in Hillside, The Sugar Gum Hotel is a favourite with...
-
Gaming Attendant
vor 2 Wochen
Melbourne, Österreich Australian National University VollzeitAbout the positionOur Gaming team plays an important part in our Club operations.Wests currently have a casual opportunity available for a customer-focused individual across our New Lambton site.Wests Gaming and Beverage operations provide quality service to our members and guests.Key responsibilities include:Provide friendly customer serviceGaming machine...
