Crm Business Analyst
vor 1 Woche
CRM Specialist - Melbourne / Sydney AU PR or citizenship is required Braze CRM experience required Job Title: CRM Business Analyst - MS Dynamics $950 per day + super 12 month contract 3 days a week in Luddenham/ Liverpool + WFH Delivery of a CRM system using MS Dynamics About the Role: The CRM Business Analyst role will work on one or more projects, partnering with the technology team, business stakeholders and technology contractors.
The role will be end-to-end in nature – focusing on the successful delivery and integration of MS Dynamics into the new business, on time and within budget to meet required business outcomes.
Key Responsibilities: Understanding business needs, identifying solutions and translating them into system requirements for CRM development.
Applying structured analysis methods, tools, and techniques to create clear business requirements specifications.
Identifying and escalating risks and issues promptly.
Reporting scope creep and conflicting requirements through effective communication and stakeholder management.
Collaborating with technology providers and business teams to create key artefacts such as test cases and business acceptance criteria.
Coordinating user acceptance testing to ensure requirements are met and system usability is achieved.
Key Skills/ Experiences: A minimum 5 years' experience in a similar Business Analyst role Airport / airline technology systems delivery experience is advantageous Business Analysis, Project Management, Change Management qualifications are advantageous Certifications in Agile and MS dynamics Demonstrated experience as a business analyst on large, multi-discipline, multi-vendor business transformation projects.
If this looks like the next step in your next career please apply and Lachlan will call you.
Consultant ****** Reference number: BH-58927 Profession:ICTCRM Company: Bluefin Resources Date posted: 8th Dec, 2024
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