Passenger Services Delivery Agent

vor 1 Woche

Central Coast, Österreich Dnata Travel Group Vollzeit

Have you ever dreamed of working at the airport?
Well, this is your chance to join the world's leading Ground Handler at Adelaide International AirportThe Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional, and safe passenger service functions of check-ins for passenger handling and/or lead gate agent duties while ensuring all regulatory requirements are met.
Also responsible for the efficient, safe, and accurate adherence to the clients' requirements during an aircraft turnaround and achieving required KPIs for our clients.Primary Duties and ResponsibilitiesDeliver a high standard of customer service for all client airlines and ensure all customer service requirements are met in a timely, efficient, and professional manner, at all times.Carry out passenger check-in duties and other duties commensurate with the passenger service for customer airlines.Ensure that necessary paperwork is completed on time and that all reporting is completed as per service delivery agreements and company requirements.Assist passengers during disrupted or delayed services and those who require special assistance such as wheelchair assistance to and from aircrafts.Ensure compliance with OH & S Regulations and Company OH & S Policies to ensure safety of passengers and other employees; taking corrective action where required.Report any incidents immediately and maintain awareness and obligations involved in reporting incidents.Ensure all procedures are carried out within the regulations as set out by the individual requirements of client airlines.Build strong working relationships with all dnata Airport Services team members and client airline employees/delegates.Promote and maintain a positive company image (including grooming, behaviours, and service).Lead and participate as a team member to ensure work and company requirements are communicated accurately and in good time.Follow direction during shift to achieve required timely aircraft scheduled departures (100% On Time Performance).Comply with dnata Standard Operating Procedures and Policies.Ability to speak Mandarin will be highly regarded.Essential Criteria:Commitment to dnata values and operating procedures.Adhere to all company safety, policy, procedures, and processes.Desirable experience in customer service-oriented role.Experience in dealing with difficult situations with clients; and dealing with high volume, personalised customer service.Ability to handle pressured and stressful job situations successfully, including competing demands and priorities, and working any extra hours required.Ability to work within a team, sharing information and providing support to ensure there is a coordinated approach to the customer requirements during aircraft operation.Ability to effectively communicate with people from a variety of different backgrounds; and has the ability to deal with confidential and sensitive situations.Ability to handle baggage up to 32kg.Ability to assist special needs passengers (including pushing wheelchairs to assist passengers).Be a proactive self-starter, able to successfully manage multiple issues and effectively resolve them.Ability to work unsupervised at times and in a changing and fast-paced team environment.Please note that employment with dnata Airport Services Pty.
Limited is conditional upon a satisfactory security clearance (ASIC) and a pre-employment medical/Drug & Alcohol test.Please note that only successful candidates will be contacted.
If you have not received a response from us within the closing date from applying, please assume you have been unsuccessful.dnata Airport Services Pty.
Limited is an equal employment opportunity employer, so by coming to work with us, you'll be part of an organisation that encourages diversity, supports environmental initiatives, and corporate social responsibility.
We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.#J-18808-Ljbffr

  • Passenger Services Delivery Agent

    Vor 6 Tagen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Have you ever dreamed of working at the airport?Well, this is your chance to join the world's leading Ground Handler at Adelaide International Airport!The Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional, and safe passenger service functions of check-ins for passenger handling and/or lead gate...

  • Customer Service And Retention Agent

    vor 1 Woche

    Central Coast, Österreich Neilson Financial Services Limited Vollzeit

    At Neilson, we're dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products.We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international...

  • Guest Service Agent

    vor 1 Woche

    Central Coast, Österreich Voyages Indigenous Tourism Australia Vollzeit

    An Epic Icon needs an Epic Team!Are you looking for a once-in-a-lifetime opportunity?Ayers Rock Resort is searching for a Guest Service Agent to live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks.We are seeking a customer-focused and experienced guest service agent to...

  • Customer Service Agent

    vor 1 Woche

    Central Coast, Österreich Sanad Books Vollzeit

    Job Title: Bilingual Customer Service Agent (Arabic & English)Location: RemotePosition: Full-timeSanad Books is a thriving online marketplace for books, connecting readers with various sellers to offer a diverse range of titles across all genres.We pride ourselves on providing a seamless shopping experience and exceptional customer service.We are currently...

  • Guest Service Agent – Mascot

    Vor 7 Tagen

    Central Coast, Österreich Meriton Group Vollzeit

    Front Office & Guest Services (Hospitality & Tourism) Meriton Suites currently has an opportunity available for a Guest Service Agent to join our wonderful Mascot Central team.About the RoleAs a Guest Service Agent, you will play an integral role delivering service excellence.You will be provided comprehensive training to equip you with the tools required to...

  • Guest Service Agent – Mascot

    Vor 7 Tagen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Front Office & Guest Services (Hospitality & Tourism) Meriton Suites currently has an opportunity available for a Guest Service Agent to join our wonderful Mascot Central team.About the Role As a Guest Service Agent, you will play an integral role delivering service excellence.You will be provided comprehensive training to equip you with the tools required...

  • Customer Service And Retention Agent

    vor 1 Woche

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    At Neilson, we're dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products.We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international...

  • Customer Service And Retention Agent

    vor 1 Woche

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    At Neilson, we're dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products.We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international...

  • Sales Agent

    Vor 7 Tagen

    Central Coast, Österreich Neilson Financial Services Limited Vollzeit

    At Neilson, we're dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products.You may have come across some of our brands such as Cover Direct and Seniors Choice.We have evolved from our origins in the...

  • Guest Service Agent – Broadbeach

    vor 1 Woche

    Central Coast, Österreich Meriton Group Vollzeit

    Front Office & Guest Services (Hospitality & Tourism)We have an opportunity to join our wonderful team at Broadbeach in the role of Guest Service Agent.About the RoleAs a Guest Service Agent, you will play an integral role delivering service excellence.You will be provided comprehensive training to equip you with the tools required to perform at your...

  • Guest Service Agent

    vor 1 Woche

    Central Coast, Österreich Accor Hotels Vollzeit

    Company DescriptionYour team and working environment:Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton.Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the city's...

  • Guest Service Agent

    vor 1 Woche

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Company Description Your team and working environment: Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton.Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the city's...

  • Guest Service Agent

    vor 1 Woche

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Company Description Your team and working environment: Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton.Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the city's...

  • Guest Service Agent

    Vor 2 Tagen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Front Office & Guest Services (Hospitality & Tourism) Position Type: Casual/Vacation About the BusinessLocated in Sydney's Central Business District, Rydges Darling Square offers a restaurant, fitness centre, indoor pool & sauna and 98 extra-large, newly refurbished apartment style suites each with a kitchenette.Rydges is part of EVT, a proudly...

  • Night Guest Services Agent

    Vor 2 Tagen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Front Office & Guest Services (Hospitality & Tourism) Conveniently located on South Terrace, we offer three unique properties positioned adjacent to one another: The Terrace Hotel Adelaide, HotelMOTEL Adelaide, and Hotel Alba.Each of these properties is part of EVT Hospitality & Entertainment's Independent Collection .EVT is a proudly Australian-owned...

  • Buyer'S Agent

    vor 2 Wochen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    In 1992, Aussie was born - taking on the big banks, bringing competition to the home lending industry, and revolutionising the Australian mortgage market forever.In 2021, we merged with digital challenger Lendi, and formed form Lendi Group.This union is a match made in heaven, because both brands were born as disruptors, driven by a desire to see things done...

  • Buyer'S Agent

    vor 2 Wochen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    In 1992, Aussie was born - taking on the big banks, bringing competition to the home lending industry, and revolutionising the Australian mortgage market forever.In 2021, we merged with digital challenger Lendi, forming Lendi Group.This union is a match made in heaven, because both brands were born as disruptors, driven by a desire to see things done...

  • Buyer'S Agent

    vor 1 Woche

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    In 1992, Aussie was born - taking on the big banks, bringing competition to the home lending industry, and revolutionising the Australian mortgage market forever.In 2021, we merged with digital challenger Lendi, forming Lendi Group.This union is a match made in heaven, because both brands were born as disruptors, driven by a desire to see things done...

  • Guest Service Agent/ Night Auditor

    vor 1 Woche

    Central Coast, Österreich Palazzo Versace Pty Limited Vollzeit

    Imperial Hotel Gold Coast (formerly Palazzo Versace) offers the ultimate luxury hotel experience.The hotel boasts a stunning waterfront location, breath-taking architecture, lavish accommodation and Italian craftsmanship across the hotel.Indulge in award-winning restaurants, memorable meeting and event spaces, The Beauty Room, wellness centre, water salon...

  • Guest Service Agent – Surfers Paradise

    Vor 6 Tagen

    Central Coast, Österreich Meriton Group Vollzeit

    Front Office & Guest Services (Hospitality & Tourism)We have an opportunity to join our wonderful team at Surfers Paradise in the role of Guest Service Agent.About the RoleAs a Guest Service Agent, you will play an integral role delivering service excellence.You will be provided comprehensive training to equip you with the tools required to perform at your...