Crown Resorts Limited | Front Office Supervisor- Crown Towers Perth
Vor 3 Tagen
Front Office Supervisor - Crown Towers Perth Full-time BETTER BEGINS HERE
Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.
We value passion, creativity, and an appetite for change - for the better.
Here, you'll be part of the team, empowered to explore more, experience more, and supported by your leader to grow and develop.
The role
As a Front Office Supervisor, you will be responsible for supervising the daily operations of the Front Desk while ensuring maximum guest satisfaction and maintaining professional standards.
Reporting to the Front Office Manager, you will be responsible for managing the shift, ensuring check-in and check-out services are provided to guests and visitors to Crown Towers in accordance with established service standards.
This is a permanent full-time position with opportunities for future development.
About you
You'll bring the following:
Understanding of Hotel Property Management Systems Demonstrated experience in providing high-level service standards and requirements Proven display of high commitment to improving Customer Service Passionate about inspiring team members and improving/developing their skills Ability to liaise with a range of stakeholders Strong time management, attention to detail, and multitasking skills Ability to maintain confidentiality and discretion at all times Demonstrated conflict resolution skills This role requires:
Hotel Operations experience in a supervisory role (preferred) Experience using OPERA - Hotel Property Management System (preferred) What you can expect from us
On top of exciting career possibilities, we offer better exposure to experiences and learning.
To see our range of benefits and opportunities, visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity.
We welcome the creativity, insights, and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+, and Aboriginal and Torres Strait Islander; people like you.
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