Crown Resorts Limited | Concierge Attendant- Crown Towers Perth
Vor 3 Tagen
Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.
We value passion, creativity, and an appetite for change- for the better.
Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role
Crown is the ultimate destination for dining experiences, with a vast array of casual offerings to more premium settings.
We have something to suit everyone's tastes.
As a Concierge Attendant , you will be responsible for enhancing guest satisfaction.
You will do this by providing information and securing arrangements on guests' behalf regarding events, activities, transport, and additional services to guests during their stay, in accordance with Crown's service standards.
You will assist with the smooth and effective day-to-day operations of the Concierge team, actively performing duties of Concierge Services such as booking tours, transfers, and restaurant reservations.
We're seeking an enthusiastic and dedicated individual to join the Concierge Team on a Part-Time basis, with a guarantee between 48-76 hours per fortnight.
About you
You'll bring the following:
Demonstrated experience in providing superior service standards and requirements Proven display of high commitment to improving Customer Service Strong time management, attention to detail, and multitasking skills Ability to maintain confidentiality and discretion at all times Additional Information This role requires:
Hotel operations experience in a frontline role Experience using OPERA (Hotel Property Management System - desirable) Hospitality or business-related qualification What you can expect from us
On top of exciting career possibilities, we offer better exposure to experiences and learning.
To see our range of benefits and opportunities, visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity.
We welcome the creativity, insights, and experiences from people of different races, ages, religions, cultural backgrounds, genders, people with disabilities, people who identify as LGBTIQ+, and Aboriginal and Torres Strait Islander peoples; people like you.
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