Max Term Community Relations Officer

vor 2 Wochen

Melbourne, Österreich Ugl Pty Limited Vollzeit

Job Description - Max Term Community Relations Officer (262129) UGL is a diversified services company delivering critical assets and essential services that sustain and enhance the environment in which we live.
Our capabilities extend across a broad range of services and whole-of-life solutions for diverse industries, utilising world leading, sustainable and innovative technologies.
We partner with some of the world's largest blue-chip companies, government agencies, private enterprise, and public institutions.
Career progression & a long term opportunity of making an impact with a high performing, collaborative and professional team are just some of the benefits that UGL Transport will offer you.
UGL Regional Linx are looking for a passionate & enthusiastic Community Relations Officer to join our team for an initial 6 month period.
Who Is UGL Regional Linx? UGLRL is a wholly owned subsidiary of UGL.
We are headquartered in Orange, NSW and operate several regional depots throughout the state.
UGLRL is committed to creating and maintaining job opportunities for people in regional and rural communities.
More than 80% of our UGLRL workforce is located along the CRN.
Our workforce understands what it means to be regional and is committed to the needs of our customers, passengers and communities.
The CRN – Country Regional Network ensures the safe movement of people and goods throughout the regions of NSW, and links Sydney to many of the State's important regional centres.
UGLRL is proud to be entrusted with the operations and maintenance of this important piece of rail infrastructure.
Job Purpose The Community Relations Officer position assists the Stakeholder and Communications team (SEC) in managing incoming questions, complaints, and work requests to UGLRL.
It is also charged with delivering proactive and reactive communication solutions that build the company's reputation and enhance its relations with key stakeholders.
The Community Relations Officer is the first point of contact responsible for processing incoming and outgoing communication.
Attributing priority and referring communication to the relevant business units within the company for action.
This includes the development of internal and external relationships with key stakeholders and the implementation of Stakeholder Engagement Plans in support of individual major capital works, including the construction of bridges, and maintenance works, that may impact the community and ensure that key stakeholders are kept updated of progress from the design phase to works completion, under the approval of the Stakeholder Engagement and Communications Lead.
Key Responsibilities Supports the Stakeholder Engagement & Communication Lead with stakeholder engagement activities, including developing and conducting community consultation relating to major and minor building works conducted by the company.The role involves acting as a contact point within UGL Regional Linx for external stakeholders, including local businesses, councils and community groups.
This will involve occasional travel to towns across NSW.Core duties include supporting and advising other departments of UGL Regional Linx regarding community and stakeholder elements associated with building and maintenance projects, recording and reporting the stakeholder caseload, drafting content for social media, and performing ad hoc duties.Knowledge and/or experience in data analysis using tools like Excel or Power BI would be highly regarded.Process telephone and email complaints and inquiries from the public, media or government bodies and provide relevant information for action by the Manager – Stakeholder Engagement & Communication and/or Advisor.Assist in the development of Internal Communications to engage, inform, guide and support businesses across a broad range of initiatives, issues and activities.Maintain standards, guidelines, and protocols for all internal communication.Qualifications Experience in community relations.Experience and/or training in data analytic tools like Excel or Power BI would be well-regarded.Experienced in rail, Defence, aviation or any safety-critical environments is highly desirable.Outstanding communication skills (oral & written) to establish effective working relationships with a variety of people at different levels both internally and externally.Ability to work remotely and unsupervised.About Us UGL is well-known and respected for providing end-to-end engineering, construction, and maintenance services within, rail and transport, communications and technology systems, oil and gas, power, renewables and resources, water and defence markets.
UGL partners with some of the world's largest blue-chip companies and government agencies, private enterprises and public institutions.
We are a member of the CIMIC Group of companies.
At UGL, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team.
We are an Equal Opportunity Employer and strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally diverse backgrounds to apply.
Please note that relevant screening checks will be conducted as part of the recruitment process.
These may include a national criminal history check and for you to undergo pre-employment medical assessment including drug and alcohol screen.
Ref:262129
DisciplineMarketing & Communications Officer
Primary LocationAustralia-NSW-Blue Mountains & Central West
Work TypeFull-time
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