Baptcare Careers | Children And Family Services Manager
Vor 2 Tagen
Children and Family Services Manager Full-time - Permanent
Sunshine, VIC
About Us At Baptcare, we care.
Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very old, the vulnerable, with families through all of life's stages and challenges.
Baptcare is a purpose-driven organisation working across Victoria, Tasmania, and South Australia.
Focused on providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people, and people seeking asylum.
Our Values are Wellbeing, Ethics, Co-creating, Accountability, Respect, and Effectiveness.
About the Role The Children and Family Services (CAFS) Manager is responsible for providing operational management, program integration, implementation of evidence-based programs, and sector reform across a suite of programs across Victoria.
The role ensures high quality, innovative practice in line with the organisation's strategic initiatives and drives the delivery of targeted services to improve outcomes for vulnerable children, youth, families, and individuals across the Western and Northern metropolitan areas of Melbourne.
The CAFS Manager oversees the teams across the family violence (therapeutic recovery and PUV response interventions) and family services (Integrated Family Services and Family Preservation and Reunification Response) programs, providing high quality service delivery and performance whilst working closely with the wider organisation to deliver on the Mission, Vision, and Values of Baptcare.
The role is a senior leadership role within the Community Services Victoria team and will participate in strategic planning, knowledge management, and reform implementation within the portfolio.
The CAFS Manager is responsible for positively contributing to the overall effectiveness of the team.
This role will have an additional impact through participation in stakeholder relationships, alliances, sector platforms, and partnerships, promoting a business to government operations in service delivery.
The role reports directly to the Operations Manager – Community Services Victoria, and indirectly to the General Manager – Community Services.
About You You are passionate about continuing to grow your career in the Family and Community Services space coming from a leadership role.
Solutions-focused and up for making a difference, you align your approach to strategy to achieve organisational and divisional goals.
You will ideally bring the following: Tertiary Qualifications in Social Work, Psychology, Counselling, or other relevant Human Services qualification and/or experienceExperience in people management and leadership, with a minimum of 3 years managing a large team within the sectorKey Selection Criteria A sophisticated understanding of the complexity of Child protection, out of home care, family violence, and the family support services system and the issues involved in providing services to statutory clientsDemonstrated ability to foster learning, inquiry, and innovationDemonstrated evidence-informed understanding of child development and the impact of trauma and violence on adults, children, and young peopleProficient people manager, including ability to supervise, coach, and develop staffStrong strategic leadership and employee management skills to lead, mentor, and develop programs and teams to deliver on strategic objectivesStrong commercial acumen and business development skillsDemonstrated understanding of evidence-informed/based programs and service implementationAbility to adjust to constantly changing situations while maintaining focus on delivery and follow-throughStrategic, politically astute, with a good understanding of key external organisations, how they operate, and make decisionsKnowledge of, and experience in working within a funding environmentHigh level of self-awareness and resilience and the ability to manage multiple demands and prioritise accordinglyStrong computer skills and use of the full suite of Microsoft OfficeStrong analytical and conceptual thinking skills; able to understand complex issues and translate them into simple, workable actions and plansAbility to think strategically, work creatively, effectively, and in an innovative mannerAbility to adapt to changing environments while maintaining and promoting client-centred practicesHighly developed skills in the ability to diagnose needs, trends, and opportunities and subsequently design and implement changes that strengthen program and client outcomesCommitment to quality service provision and ongoing continuous quality improvement activitiesDemonstrated initiative and accountability to take a self-starting approach to leadership, management, and maintaining responsibility for own actionsStakeholder management and the ability to coach on the building of strong, credible relationships with local movements and networks, government associations, business leaders, and other relevant stakeholders internally and externallyExcellent communication skills, in written and verbal English, highly impactful influencing, negotiation, persuasion, and problem-solving skillsAlignment and commitment to Baptcare's Mission, Vision, and ValuesFor You Baptcare is focused on living our values, not just talking about them.
You'll find the culture at Baptcare is one of genuine respect, support, and positive intention.
We work hard to achieve results through change, continuous improvement, and ongoing focus on providing the best service delivery to our stakeholders.
Further, the successful candidate will receive: Work with a supportive and dynamic team.A competitive salary, plus access to the tax benefits of salary packaging and novated leasing.Career and development opportunities.Access to confidential counselling and support services.Flexible working within a local community.Be part of an organisation and a team that is driven to make a difference to the lives of our vulnerable community members.How to Apply Click 'Apply Now' to submit your application.
Only short-listed applicants will be contacted. Applicants must have the right to work in Australia.The successful applicant will be required to undergo a National Criminal History check.Driver's licence and own reliable vehicle.Baptcare is committed to building a respectful and inclusive workplace, appointing the best person for the role, and supporting diversity.
We welcome applicants who may require adjustments.
Baptcare is dedicated to the safety, empowerment, and participation of all children.
We have zero tolerance for child abuse and are committed to a thoughtful, protective environment that supports infants, children, and young people to feel safe and respected.
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