Tideri Jobbörse | Kudosity | Customer Success Manager
vor 1 Tag
Kudosity is seeking a Customer Success Manager to drive business growth, support sales operations, and promote our products and services across our APAC customer base.How you'll make an impactAs the main commercial contact for existing accounts, you'll build strong, productive relationships while identifying new business opportunities within APAC clients and engaging them with Kudosity's latest products and features.You'll play a key role in onboarding, contract renewals, and delivering exceptional client experiences, conducting product demos, and promoting Kudosity's value at events and conferences.What you'll doAccount Management & Business DevelopmentEstablishing productive, professional relationships as the main commercial contact for existing accounts.Identifying business opportunities within new divisions of our APAC clients.Engaging our customer base with new commercial product/feature releases.Collaborating with our sales function to support any identified opportunities through to close.Assisting in the provision of an outstanding onboarding, contract renewal and renegotiation process for high-value clients.Conducting product demos, articulating Kudosity's value propositions, and nurturing our valued clients.Attending events, conferences & meet-ups to promote and evangelise the Kudosity business, brand, product, and services.Sales SupportProactively supporting our sales team with customer administration and achieving set performance goals.Working with clients across product, marketing, and account management.Completing number registrations, and helping us to expand internationally with customer registrations.Liaising with internal staff to ensure customer needs are met.Dealing with existing clients both over the phone and via email to produce sales quotes and proposals.Resolving customer issues or queries and adding overall value to the sales team.What you'll bringExperience in a Customer Success position in the SaaS, Tech, or ICT industry.Enjoyment of seeking out and understanding client challenges and pain points followed by value selling into these learnings.Technical solution based selling and contract renegotiation.Confidence, conviction, and comfort in deal-focused conversations with business owners, marketing managers, and IT managers.Natural relationship management, with a personal interest in all things technology and a high conviction view on trends in the market.Positive initiative and enthusiasm, with willingness and aptitude to learn new procedures and product information.Ability to quickly pick up product knowledge and adapt to sales techniques.Thrives in working under pressure and effectively prioritising work to meet company and customer expectations.About usKudosity is a leader in conversational messaging, empowering businesses through innovative SMS, AI, and automation technologies.We thrive on collaboration and cutting-edge solutions to drive scalable growth.We have recently integrated our core products into a cohesive platform experience for our customers and are now focusing on the future of omnichannel communication including SMS, conversational AI, and rich media messaging.Our benefitsWelcoming workspaces: Our revamped Kudosity hub strengthens our ability to collaborate effortlessly with our global teams.Leave, when you need it most: We provide compassionate and inclusive leave policies.Curiosity fueled growth: We are dedicated to fostering professional growth and development.Balanced lives, inspired work: We prioritise your mental and physical health.Collective success: We are committed to promoting employee growth and work-life balance.Give back to your community: We are dedicated to fostering social responsibility and community engagement.For detailed information on our employee benefits, visit:Our valuesAct as One, Lead the Change, Empower the Customer, Open by Design, Mission Possible.Our incredible employees are at the heart of all our achievements.We are proud to be an equal opportunity employer and are committed to cultivating diversity within Kudosity.If there are any accessibility adjustments you need to help you be able to apply for this role, please let us know in the application form.We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.#J-18808-Ljbffr
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Central Coast, Österreich Tideri Jobbörse VollzeitKudosity is seeking a Customer Success Manager to drive business growth, support sales operations, and promote our products and services across our APAC customer base.How you'll make an impact As the main commercial contact for existing accounts, you'll build strong, productive relationships while identifying new business opportunities within APAC clients...
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Kudosity | Customer Success Manager
vor 2 Wochen
Central Coast, Österreich Buscojobs VollzeitKudosity is seeking a Customer Success Manager to drive business growth, support sales operations, and promote our products and services across our APAC customer base.How you'll make an impactAs the main commercial contact for existing accounts, you'll build strong, productive relationships while identifying new business opportunities within APAC clients and...
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Vor 2 Tagen
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Kudosity | Account Manager
vor 1 Tag
Central Coast, Österreich Buscojobs VollzeitKudosity is seeking an Account Manager to support our sales team and deliver exceptional service to our varied customer base.How you'll make an impactOur Account Managers handle customer administration, registrations, and proposals, collaborate across product and marketing teams, and ensure client needs are met, all while driving our international...
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vor 2 Wochen
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