It Services Transition Manager
Vor 5 Tagen
Medium size government organisation Brisbane CBD location with WFH flex Contract until July 25 This pay rate is inclusive of mandatory 25% casual loading About the Role As IT Service Transition Manager, you will play a pivotal role in transitioning critical IT services, applications, and infrastructure into BAU.
Reporting to the Chief Digital Officer, you will ensure operational readiness, high-quality service delivery, and continuity during a period of transformative change.
This is a fixed-term role through July 2025, supporting the Modernisation Program -an ambitious transformation of our CRM and finance systems.
You will work closely with internal teams and Managed Service Providers (MSPs) to define, document, and implement processes for sustainable IT operations.
Key Responsibilities Service Transition Planning : Develop and execute detailed plans to transition IT projects into BAU.
Acceptance Criteria : Define operational standards and readiness criteria, ensuring alignment with service levels.
Collaboration with MSPs : Lead incident management, operations manual creation, and disaster recovery (DR) planning.
Operational Readiness : Conduct readiness assessments, manage go-live processes, and facilitate knowledge transfer.
Documentation : Maintain up-to-date service-level documentation, best practice guides, and DR plans.
Risk Management : Identify, mitigate, and document risks to ensure smooth service transitions.
What We're Looking For Essential: Extensive years of IT Service Management or Transition experience.
Proven track record in managing service transitions for complex IT systems, including CRM.
Strong knowledge of ITIL and service management best practices.
Experience with MSPs in multi-vendor environments.
Exceptional stakeholder management and communication skills.
Preferred: ITIL certification or equivalent experience.
Familiarity with Agile, PRINCE2, or PMP methodologies.
Key Competencies: Service Orientation Analytical and Problem-Solving Skills Attention to Detail Strong Communication The Challenge This role requires a confident leader to navigate: Cultural and leadership changes in the division.
Potential change saturation as projects approach go-live.
Limited internal expertise in Dynamics 365 / Power Platform.
Applications for this role will be accepted through the link provided.
For any queries email ****** quote REF#241936 Please note, only candidates with working rights for Australia based in Brisbane will be considered.
Reference number: BBBH241936 Profession:IT, Technology & DigitalManagement IT, Technology & DigitalManagement IT, Technology & DigitalManagement Company: Hudson Australia Date posted: 24th Nov, 2024
-
It Services Transition Manager
Vor 4 Tagen
Brisbane, Österreich Hudson RPO VollzeitManagement (Information & Communication Technology)Contract/TempAbout the RoleAs IT Service Transition Manager, you will play a pivotal role in transitioning critical IT services, applications, and infrastructure into BAU. Reporting to the Chief Digital Officer, you will ensure operational readiness, high-quality service delivery, and continuity during a...
-
Manager Service Transition
vor 1 Monat
Brisbane, Österreich Queensland Health VollzeitProduct Management & Development (Information & Communication Technology)Government - State (Government & Defence)Full time Reporting to the Program Director, the Manager Service Transition is responsible for ensuring that ICT services are successfully transitioned into and out of operational teams, ensuring cohesion between project activities and impacted...
-
Upperground By Hudson
Vor 3 Tagen
Brisbane, Österreich Tideri Jobbörse VollzeitManagement (Information & Communication Technology) Contract/Temp About the Role As IT Service Transition Manager, you will play a pivotal role in transitioning critical IT services, applications, and infrastructure into BAU.Reporting to the Chief Digital Officer, you will ensure operational readiness, high-quality service delivery, and continuity during a...
-
Business Analyst
vor 4 Wochen
Brisbane, Österreich Exclaim IT VollzeitLocation: Woolloongabba, Queensland Type: Contract Job #17076 Overview Our commercial client is seeking to engage a Business Analyst who has had experience with Data Projects for an initial 6 month contract opportunity.The ideal candidate would have experience working across a data migration, archiving and decommissioning, while also supporting business...
-
Project Manager
vor 2 Wochen
Brisbane, Österreich Exclaim IT VollzeitLocation: Fortitude Valley, Queensland Type: Contract Job #17275 Overview Our commercial client is looking for a Brisbane-based Organisational Change Manager who will be responsible for ensuring that the impact of new IT systems and processes for a large IT program are managed in an effective way to ensure the delivery of desired business outcomes, applying...
-
Project Manager
Vor 2 Tagen
Brisbane, Österreich Resources VollzeitAs the Project Manager – LAO Transition you will establish and contribute to the effective operation of the LAO by managing the project that effectively completes the LAO transition from a government department to Statutory Body by delivering the Project at the LAO in accordance with legislation, departmental frameworks, policies and priorities. You will...
-
Project Manager
vor 3 Wochen
Brisbane, Österreich Exclaim IT VollzeitLocation: Brisbane, Queensland Type: Contract Job #17200 Overview Our Brisbane-based commercial client is seeking to engage a Senior Project Manager (Stream Lead) to oversee and support multiple Project Managers within multiple program streams as part of a large-scale program: Archiving / Decommissioning, Modernisation, Data Governance and Generative AI.This...
-
Project Manager
vor 3 Wochen
Brisbane, Österreich Exclaim It VollzeitContract/TempOur state government client is seeking a Senior Project Manager to lead the department's Data Services migration to AWS, a pivotal role with extensive influence on business transformation and cloud enablement.With 8 integrated projects spanning applications, infrastructure, networking, testing, implementation, and decommissioning, this role...
-
It Manager
vor 4 Wochen
Brisbane, Österreich Brennan It VollzeitWhy work for Brennan? At Brennan, we aim to lead, not follow.One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive.Our people are empowered, considerate, supportive, trusting and accepting, they are the cornerstone of the business.Because of this...
-
It Manager
vor 2 Wochen
Brisbane, Österreich Unique Metals Laser VollzeitManagement (Information & Communication Technology) Proudly Australian and a privately owned company, Unique Metals Laser's history stretches back to 1972.Unique Metals Laser have multiple sites in Australian mainland states that provide high precision laser cutting and fabrication services to a variety of industries.About the role: The IT Manager will lead...
-
It Manager
vor 2 Wochen
Brisbane, Österreich Unique Metals Laser VollzeitManagement (Information & Communication Technology)Proudly Australian and a privately owned company, Unique Metals Laser's history stretches back to 1972. Unique Metals Laser have multiple sites in Australian mainland states that provide high precision laser cutting and fabrication services to a variety of industries.About the role:The IT Manager will lead...
-
It Manager
vor 2 Wochen
Brisbane, Österreich Unique Metals Laser VollzeitManagement (Information & Communication Technology)Proudly Australian and a privately owned company, Unique Metals Laser's history stretches back to 1972. Unique Metals Laser has multiple sites in Australian mainland states that provide high precision laser cutting and fabrication services to a variety of industries.About the role:The IT Manager will lead...
-
It Manager
vor 2 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitManagement (Information & Communication Technology) Proudly Australian and a privately owned company, Unique Metals Laser's history stretches back to 1972.Unique Metals Laser has multiple sites in Australian mainland states that provide high precision laser cutting and fabrication services to a variety of industries.About the role: The IT Manager will lead...
-
Principal Transition To Operations Officer
Vor 2 Tagen
Brisbane, Österreich Health VollzeitPrincipal Transition to Operations OfficerDigital Metro North is seeking a Principal Transition to Operations Officer for temporary fixed-term full-time engagement, with a duration up to May 2027.The Principal Transition to Operations Officer will oversee transitions between project and technical operations teams.The ideal candidate will be adept at...
-
Principal Transition To Operations Officer
Vor 3 Tagen
Brisbane, Österreich Health VollzeitPrincipal Transition to Operations OfficerDigital Metro North is seeking a Principal Transition to Operations Officer for temporary fixed-term full-time engagement, with a duration up to May 2027. The Principal Transition to Operations Officer will oversee transitions between project and technical operations teams. The ideal candidate will be adept at...
-
It Services Manager
vor 2 Wochen
Brisbane, Österreich Clearcompany VollzeitSustainable Salons Australia Pty Ltd Salary: $150,000 to $170,000 plus superannuationLocation: BrisbanePermanent Full-Time Role Sustainable Salons is a fast-growing, technology-powered social enterprise that is making sustainability a reality for hairdressers, barbers, beauty clinics, and pet groomers. We make sustainability reality by inspiring people,...
-
It Services Manager
vor 2 Wochen
Brisbane, Österreich Clearcompany VollzeitSustainable Salons Australia Pty LtdSalary: $150,000 to $170,000 plus superannuationLocation: BrisbanePermanent Full-Time RoleSustainable Salons is a fast-growing, technology-powered social enterprise that is making sustainability a reality for hairdressers, barbers, beauty clinics, and pet groomers. We make sustainability reality by inspiring people,...
-
Principal Transition To Operations Officer
Vor 3 Tagen
Brisbane, Österreich Metro North Hospital & Health Service VollzeitPrincipal Transition to Operations OfficerFull timeDigital Metro North (DMN) works collaboratively with clinical leads and end users across Metro North Health to deliver the Digital Metro North Strategy 2018-32. The strategy aims to ultimately deliver an integrated digital hospital and healthcare environment across Metro North by 2032. Achieving the aims of...
-
Resources | Project Manager
vor 14 Stunden
Brisbane, Österreich Tideri Jobbörse VollzeitAs the Project Manager – LAO Transition you will establish and contribute to the effective operation of the LAO by managing the project that effectively completes the LAO transition from a government department to Statutory Body by delivering the Project at the LAO in accordance with legislation, departmental frameworks, policies and priorities.You will...
-
Principal Transition To Operations Officer
Vor 2 Tagen
Brisbane, Österreich Metro North Hospital & Health Service VollzeitPrincipal Transition to Operations OfficerFull timeDigital Metro North (DMN) works collaboratively with clinical leads and end users across Metro North Health to deliver the Digital Metro North Strategy 2018-32.The strategy aims to ultimately deliver an integrated digital hospital and healthcare environment across Metro North by 2032.Achieving the aims of...
