Manager Service Transition
vor 1 Monat
Product Management & Development (Information & Communication Technology)
Government - State (Government & Defence)
Full time Reporting to the Program Director, the Manager Service Transition is responsible for ensuring that ICT services are successfully transitioned into and out of operational teams, ensuring cohesion between project activities and impacted business areas.
This includes ensuring transition processes are structured, have permanency, and are continually improved to increase productivity, reduce risk, and create value for eHealth Queensland's customers. Is this opportunity for you? Key responsibilities include: Manage the eHealth Queensland transition management processes ensuring they meet the needs of eHealth Queensland's service owners, customers, and support teams.Contribute to and maintain the framework for Transition Management, ensuring that the process provides a timely resolution of transition management issues that it provides a consistent, robust, and repeatable processes to minimize the impact of transition-related activities upon service quality, and improve eHealth Queensland's operational and delivery efficiency.Lead the development of Support Models in partnership with Service Owners and stakeholders as required for ICT services transitioning from project delivery into operations.Identify, track and report transition management deliverables such as Support and Target Operating Models, Training Plans, operational expenditure funding and resourcing and products across the investment and delivery lifecycle.Take responsibility for transition management compliance, performance and improvement of individual processes and requirements.
For each of these processes:Develop and maintain standard user documentation (e.g., procedures, FAQs, guidelines).Provide guidance and training to ensure high levels of understanding and compliance exist.Optimise transition management toolsets to standardise and automate the processes as much as possible.Measure and report process outcomes and performance against the defined metrics.Develop and maintain a transition management maturity roadmap for the process.Develop and maintain collaborative relationships across internal branches to ensure an end-to-end focus exists for all transition management processes.
This includes advocacy and support for standardisation, continual improvements and embracing innovation and new ways of delivering our services.Develop capacity planning reporting to ensure any new services are resourced appropriately.Maintain an up-to-date understanding of wider transition management strategies, objectives, and industry trends in IT service management.About eHealth Queensland eHealth Queensland is one of the largest Information Communication Technology operations in the state.
It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.
Benefits of working with eHealth Queensland: By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.
You will enjoy a variety of benefits, including: Competitive salary + generous superannuation and leave loading.Flexible working arrangements.Career training and development.To apply for this exciting opportunity, submit your resume and a short statement (maximum 2 pages) online today.
#J-18808-Ljbffr
-
It Services Transition Manager
Vor 3 Tagen
Brisbane, Österreich Hudson RPO VollzeitManagement (Information & Communication Technology)Contract/TempAbout the RoleAs IT Service Transition Manager, you will play a pivotal role in transitioning critical IT services, applications, and infrastructure into BAU. Reporting to the Chief Digital Officer, you will ensure operational readiness, high-quality service delivery, and continuity during a...
-
It Services Transition Manager
Vor 4 Tagen
Brisbane, Österreich Hudson RPO VollzeitMedium size government organisation Brisbane CBD location with WFH flex Contract until July 25 This pay rate is inclusive of mandatory 25% casual loading About the Role As IT Service Transition Manager, you will play a pivotal role in transitioning critical IT services, applications, and infrastructure into BAU.Reporting to the Chief Digital Officer, you...
-
Principal Transition To Operations Officer
Vor 2 Tagen
Brisbane, Österreich Metro North Hospital & Health Service VollzeitPrincipal Transition to Operations OfficerFull timeDigital Metro North (DMN) works collaboratively with clinical leads and end users across Metro North Health to deliver the Digital Metro North Strategy 2018-32. The strategy aims to ultimately deliver an integrated digital hospital and healthcare environment across Metro North by 2032. Achieving the aims of...
-
Upperground By Hudson
Vor 2 Tagen
Brisbane, Österreich Tideri Jobbörse VollzeitManagement (Information & Communication Technology) Contract/Temp About the Role As IT Service Transition Manager, you will play a pivotal role in transitioning critical IT services, applications, and infrastructure into BAU.Reporting to the Chief Digital Officer, you will ensure operational readiness, high-quality service delivery, and continuity during a...
-
Brisbane, Österreich Metro North Hospital & Health Service VollzeitPrincipal Transition to Operations OfficerFull timeDigital Metro North (DMN) works collaboratively with clinical leads and end users across Metro North Health to deliver the Digital Metro North Strategy 2018-32.The strategy aims to ultimately deliver an integrated digital hospital and healthcare environment across Metro North by 2032.Achieving the aims of...
-
Project Manager
vor 1 Tag
Brisbane, Österreich Resources VollzeitAs the Project Manager – LAO Transition you will establish and contribute to the effective operation of the LAO by managing the project that effectively completes the LAO transition from a government department to Statutory Body by delivering the Project at the LAO in accordance with legislation, departmental frameworks, policies and priorities. You will...
-
Brisbane, Österreich Health VollzeitPrincipal Transition to Operations OfficerDigital Metro North is seeking a Principal Transition to Operations Officer for temporary fixed-term full-time engagement, with a duration up to May 2027.The Principal Transition to Operations Officer will oversee transitions between project and technical operations teams.The ideal candidate will be adept at...
-
Principal Transition To Operations Officer
Vor 2 Tagen
Brisbane, Österreich Health VollzeitPrincipal Transition to Operations OfficerDigital Metro North is seeking a Principal Transition to Operations Officer for temporary fixed-term full-time engagement, with a duration up to May 2027. The Principal Transition to Operations Officer will oversee transitions between project and technical operations teams. The ideal candidate will be adept at...
-
Service Delivery Manager
vor 4 Wochen
Brisbane, Österreich Yourtown VollzeitWe will email you new jobs that match this search.Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription.The email address was invalid, please check for errors. Connect with local employers, collaborate with their businesses, and uncover exciting and sustainable employment...
-
Service Manager
vor 3 Wochen
Brisbane, Österreich Sterilizing Equipment Sales & Service VollzeitWe are an industry leader in healthcare, recognized for our commitment to quality and innovation in service solutions. Our team provides exceptional service to clients nationwide, and we are seeking an experienced and dynamic National Service Manager to oversee our Brisbane-based service team, as well as technicians across Melbourne, Gold Coast, Brisbane,...
-
Change Manager
vor 1 Tag
Brisbane, Österreich Queensland Ambulance Service VollzeitQueensland Ambulance Service (Organisation site)Human Resources; Office of the Deputy Commissioner Corporate Services; Head Office; LutwycheThe Change Manager is a key member of the QAS delivery team for the cross-agency Queensland Government Customer and Digital Group (QGCDG) Rostering, Time and Attendance (RTA) Project. The role is responsible for leading...
-
Manager, Enterprise Architecture
vor 2 Wochen
Brisbane, Österreich Queensland Police Service VollzeitManagement (Information & Communication Technology)Government - State (Government & Defence)This position manages the Enterprise Architecture (EA) team and reports to the Director of Business Engagement.EA is a small team who provide EA services to the QPS. These services include whole of government reporting, ICT governance, application portfolio...
-
Manager, Enterprise Architecture
vor 2 Wochen
Brisbane, Österreich Queensland Police Service VollzeitManagement (Information & Communication Technology)Government - State (Government & Defence)This position manages the Enterprise Architecture (EA) team and reports to the Director of Business Engagement.EA is a small team who provide EA services to the QPS.These services include whole of government reporting, ICT governance, application portfolio management,...
-
Medical Services Business Manager
vor 3 Wochen
Brisbane, Österreich Royal Flying Doctor Service Qld VollzeitThe Royal Flying Doctor Service (Queensland Section) (RFDS) is seeking a Business Manager to support our Medical Services team.In this essential leadership role, you will drive strategic decision-making, oversee operational planning and workforce management, and have budget oversight.Additionally, you will play a central role in streamlining important...
-
Nurse Educator
vor 4 Wochen
Brisbane, Österreich The State Of Queensland VollzeitQueensland Health (Organisation site) Office of Nursing and Midwifery Services, HerstonThe purpose of this role is to provide specialised project management skills to undertake the Acute Care Transition Support Program (TSP) review and develop a suite of resources for the Acute Care Transition Support Program for use across Queensland Health.About you Our...
-
Nurse Educator
vor 4 Wochen
Brisbane, Österreich The State Of Queensland VollzeitQueensland Health(Organisation site)Office of Nursing and Midwifery Services, HerstonThe purpose of this role is to provide specialised project management skills to undertake the Acute Care Transition Support Program (TSP) review and develop a suite of resources for the Acute Care Transition Support Program for use across Queensland Health.About youOur ideal...
-
Medical Services Business Manager
vor 2 Wochen
Brisbane, Österreich Royal Flying Doctor Service Of Australia VollzeitJoin us as a Business Manager, supporting Medical Services with strategic vision, operational excellence, & impactful non-clinical support across QLD.ClassificationsHealthcare & MedicineOtherPermanent / Full TimeKey pointsBe part of an energetic, fast-paced team driven by collaborationSupport a purpose-driven business with an iconic historyFull-time role,...
-
Nurse Educator
vor 4 Wochen
Brisbane, Österreich Queensland Health VollzeitAbout the role The purpose of this role is to provide specialised project management skills to undertake the Acute Care Transition Support Program (TSP) review and develop a suite of resources for the Acute Care Transition Support Program for use across Queensland Health.About you Our ideal candidate will be someone who can carry out the following key...
-
Nurse Educator
vor 4 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitAbout the roleThe purpose of this role is to provide specialised project management skills to undertake the Acute Care Transition Support Program (TSP) review and develop a suite of resources for the Acute Care Transition Support Program for use across Queensland Health.About youOur ideal candidate will be someone who can carry out the following key...
-
Project Manager
vor 2 Wochen
Brisbane, Österreich Exclaim It VollzeitContract/TempOur state government client is seeking a Senior Project Manager to lead the department's Data Services migration to AWS, a pivotal role with extensive influence on business transformation and cloud enablement.With 8 integrated projects spanning applications, infrastructure, networking, testing, implementation, and decommissioning, this role...
