Technical Support Engineer

Vor 3 Tagen


Sydney, Österreich Mustad Hoofcare Group Vollzeit

Hiring Bonus: $1,000 after 90 days and $1,000 after 1 year
Position Overview The Technical Support Engineer (TSE) has overall responsibility for technical areas (Machine shop, maintenance, and projects) aiming maximization of resources, including data analysis to ensure full production output per goals and objectives of the Company.
Support with projects and technology the maintenance department to improve performance of assets including robotics, automation, and TPM program (MPS) of the company.
Demonstrates Mustad values, showing respect for and engagement with co-workers, especially as they contribute to a quality product and organization success.
Essential Job Functions To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:
Designs, evaluates, and troubleshoots tooling, equipment (mechanical, robotics, automation) and manufacturing processes for adherence and improvement of safety, quality, and delivery and where feasible, reduces manufacturing costs; follows all safety and SOP regulations and procedures, including TPM and Mustad Performance System (MPS).Utilizes to fullest extent, data analytics, robotics, and automation tools and techniques to create and maintain industrial equipment in optimal condition to achieve production goals.Supports supervisors and other staff with technical knowledge related to Project management, Robotics, automation, and 3D CAD model programming and drawing, robotics, closed die hot forging, machine shop, etc.
Shares best practices and recommends new process machinery.Support team members with technical knowledge in our process that could include maintenance TPM approach, Reliability center maintenance tools (RCM) and TPM, machine shop, closed die hot forging, robotics, tools for hot forging process.Conducts and/or participates in design reviews for new products and new process projects.
Supports R&D in integrating new technologies and machinery into the manufacturing environment.
Use extensible data analysis to support decision-making processes.Develops standardized operating instructions for upgrade processes, maintaining and updating all documentation.
Creates reports and analyzes data.Performs or assists with other duties as requested or assigned.Education, Experience, and Skills Requirements BS degree in Engineering (i.e., Mechanical, Process engineering, Mechatronics, Robotics)5+ years process engineering experience in field operation, maintenance, machine shops, technical areas of engineering, including TPM, RCA, Lean tools, data analysis tools, 3D CAD modeling, Solidworks or other modeling softwareKnowledge of process (hot forged, die close dies, tooling, CNC machines, or robotics)3+ years experience working in technical areas like maintenance.Problem-solving skills, advanced technical skills, analytical thinker.Proven work experience as TPM, maintenance, robotics, automation, technical engineer in hot forged processes and/or related industrial companies.Strong troubleshooting and problem-solving skills and experience.Highly self-motivated, adaptable to change, and an excellent work ethic.Able to read, understand, analyze, and problem-solve mechanical and electrical drawings.Able to work independently and accurately with minimal supervision.Proficiency with MS Office, well organized, and with a strong aptitude for details.Must be able to read, write, and speak English.Desirable Skills/Attributes (preferred but not required)
Expert with automation, robotics, and PLC programming.Experience working in maintenance areas.Advanced analytical skills.Expert working with CNC machines, robotics programming, close-die, hot forge, designing tooling.Spanish fluency verbally and in writing.Physical Demands Prolonged periods of sitting at a desk and working on a computer.Periods of standing, walking, reaching above shoulders, stooping, kneeling, crouching, or crawling, and working with tools.Occasionally lift and/or move up to 50 pounds.Must hold a valid passport with the ability to travel internationally 10%.Work Environment The employee works in a factory environment and is occasionally exposed to wet, humid conditions and toxic or caustic chemicals.
Individuals are occasionally exposed to fumes or airborne particles and be working with and near moving mechanical parts with the risk of electrical shock.
The noise level in the work environment is loud.
Personal Protective Equipment will be provided.
Additional Information Essential job functions and education, experience, and skills sections are representative of the minimum levels of education, experience, and skills required to perform the vital duties of this position.
The aforementioned shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.
Mustad USA, Inc. reserves the right to revise or change essential position functions and/or required duties and responsibilities as the need arises.
The position description does not constitute a written or implied contract of employment.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an Equal Opportunity Employer.
#J-18808-Ljbffr



  • Sydney, Österreich Servicenow Vollzeit

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly...


  • Sydney, Österreich Dell Gmbh Vollzeit

    Technical Support Engineer At Dell Technologies, world-class service doesn't end when a customer purchases our innovative products.Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media.No matter how complex the challenge, we rise to it.We answer questions about the installation, operation,...


  • Sydney, Österreich NICE Vollzeit

    This is a Technical Support Engineer role with one of the leading companies in AU right now 🔥 -- NICE -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at NICE 🧐🧐At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re...


  • Sydney, Österreich Snyk Ltd. Vollzeit

    Our Opportunity As our technical support engineer, you will be talking directly to active and prospective Snyk customers every day. You'll join our Customer Success team, and you'll work directly alongside our talented engineering team to help solve the most complex issues.You'll spend your time: Answering our users' questions through email, chat, and GitHub...


  • Sydney, Österreich Servicenow Vollzeit

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based platform seamlessly...


  • Sydney, Österreich Snyk Ltd. Vollzeit

    Our OpportunityAs our technical support engineer, you will be talking directly to active and prospective Snyk customers every day. You'll join our Customer Success team, and you'll work directly alongside our talented engineering team to help solve the most complex issues.You'll spend your time:Answering our users' questions through email, chat, and GitHub...


  • Sydney, Österreich Nice Vollzeit

    At NICE, we don't limit our challenges.We challenge our limits.Always.We're ambitious.We're game changers.And we play to win.We set the highest standards and execute beyond them.And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.The Senior Technical Support Engineer is a senior member of the Technical...


  • Sydney, Österreich Dell Gmbh Vollzeit

    Technical Support EngineerAt Dell Technologies, world-class service doesn't end when a customer purchases our innovative products.Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media.No matter how complex the challenge, we rise to it.We answer questions about the installation, operation,...


  • Sydney, Österreich Nice Systems Vollzeit

    At NICE, we don't limit our challenges.We challenge our limits.Always.We're ambitious.We're game changers.And we play to win.We set the highest standards and execute beyond them.And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. The Senior Technical Support Engineer is a senior member of the Technical...


  • Sydney, Österreich ServiceNo Vollzeit

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...


  • Sydney, Österreich Nice Vollzeit

    To build relationships that last with the world's cloud CX leaderSoftware engineeringFull-timeOffice | Sydney, NSW, AustraliaMid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.NICELtd. (NASDAQ: NICE) software products are used by 25,000+ global...


  • Sydney, Österreich ServiceNo Vollzeit

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...


  • Sydney, Österreich ServiceNo Vollzeit

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...


  • Sydney, Österreich ServiceNo Vollzeit

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...


  • Sydney, Österreich ServiceNo Vollzeit

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based...


  • Sydney, Österreich ServiceNo Vollzeit

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...


  • Sydney, Österreich ServiceNo Vollzeit

    Job Description What you get to do in this role The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution.In support engineering, the customer and their positive experience is paramount and central to our daily efforts.ServiceNow...


  • Sydney, Österreich ServiceNo Vollzeit

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...


  • Sydney, Österreich ServiceNo Vollzeit

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based platform seamlessly...


  • Sydney, Österreich ServiceNo Vollzeit

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...