Front Office Agent
Vor 2 Tagen
Front Office Agent / Empfangsmitarbeiter (m/w/d)Job description
Unternehmensbeschreibung Das 3*-Superior ibis Styles Hotel Regensburg liegt direkt am Donaukanal, nur einen Spaziergang von der Altstadt entfernt.
Unser Hotel präsentiert sich von der Lobby über die Restaurationsbereiche bis hin zu den 125 Zimmern in einem sehr modernen und zugleich kreativen Retro-Look.
Eine kulinarische Reise mit mediterranem Flair und einem wunderbaren Blick auf die Donau bietet unser Restaurant "Volare" mit stylischer Terrasse und Hotelbar.
Unsere jüngsten Gäste vertreiben sich die Zeit im interaktiven Playroom oder auf dem Kinderspielplatz.
Unser Veranstaltungsbereich steht für exklusive Tagungen oder auch spektakuläre Feiern für bis zu 200 Personen bereit.
Stellenbeschreibung Zur Verstärkung unseres Teams suchen wir ab sofort gut gelaunte und aktive Mitarbeiter*innen, die mit Begeisterung an neue Aufgaben herangehen und Freude haben an einer abwechslungsreichen und herausfordernden Mitarbeit in unserem Front Office-Team.
Betreuung unseres internationalen GästekreisesAbwicklung von Check in & Check outGewährleistung eines reibungslosen Schichtablaufs und eines herausragenden GästeservicesFühren von SchichtenBearbeiten von ReservierungsanfragenUmsetzung der Qualitäts- und Servicestandards sowie der gesetzlichen RegelungenAusbildung in der Hotellerie oder einschlägige Praxiserfahrungsicher im Umgang mit Gästen und ein aufgeschlossenes, herzliches Auftretensorgfältige, vorausschauende und selbstständige Arbeitsweiseteamfähig, auch in Stresssituationengute Deutsch- und Englischkenntnissegute PC-Kenntnisse, vorzugsweise auch im Front Office-System Operatadellose Umgangsformen und ein gepflegtes ErscheinungsbildZusätzliche Informationen attraktive Bezahlungbetriebliche Weiterbildung durch interne und externe SchulungsangeboteUrlaubs- & Weihnachtsgeld gemäß tariflichen RegelungenAnstoß zur betrieblichen Altersvorsorge mit Gewährung von Arbeitgeber-ZuschüssenZuschuss zur Nutzung des kooperierenden Fitness-Studioskostenlose Getränke, Sachbezug Verpflegung, kostenfreies Parkenvergünstigte Übernachtungsmöglichkeiten in allen Accor Hotels weltweitgute Karrierechancen innerhalb des internationalen Hotelkonzerns Accor #J-18808-Ljbffr
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