Assistant Venue Manager
vor 2 Monaten
Assistant Venue Manager - Nineteen Restaurant - The Star Gold Coast Apply now Job no: 529502
Work type: Permanent Full Time
Location: Gold Coast, Queensland
Categories: Management
As the Assistant Venue Manager for Nineteen Restaurant, you will lead a team of Food & Beverage professionals, ensuring that every guest experience is nothing short of extraordinary.
Your exceptional attention to detail, impeccable service standards, and unwavering commitment to excellence will set the tone for your team, creating an unforgettable dining experience for our valued guests.
A few of your responsibilities:
Lead and mentor a dynamic team of wait staff, fostering a culture of professionalism, teamwork, and continuous improvement Ensure seamless coordination between the front-of-house and back-of-house operations, maintaining efficient communication and workflow Provide exceptional hospitality and anticipate guests' needs, delivering personalized service that leaves a lasting impression Maintain a comprehensive understanding of Nineteen's menu, wine list, and dining offerings, ensuring that your team can confidently guide guests through their culinary journey Ensure compliance with the Responsible Service of Alcohol and relevant provisions of the Liquor Act What are we looking for:
Extensive experience in a high-end dining establishment, with a track record of managing and motivating teams to deliver exceptional service A passion for hospitality and a genuine desire to create memorable experiences for guests Excellent interpersonal and communication skills, with the ability to build strong relationships with guests, colleagues, and stakeholders Exceptional attention to detail and a commitment to maintaining the highest standards of professionalism and quality Comprehensive knowledge of food and beverage service, including menu knowledge, wine pairing, and dining etiquette Accreditation in Responsible Service of Alcohol – RMLV/Approved Manager an advantage About you:
With a keen eye for detail and a deep understanding of fine dining service standards, you thrive in fast-paced environments, where your problem-solving skills and composure shine.
You possess a genuine desire to provide personalised, memorable service that leaves a lasting impression on every guest.
Your extensive knowledge of food and beverage offerings, coupled with your ability to build strong relationships, makes you the ideal candidate to lead our talented team at Nineteen.
What we can offer you:
Up to 30% staff discounts across our award-winning venues at all 3 of our world-class properties Discounted parking available Free meal on shift with a new menu every day Lifestyle and wellbeing discounts Career development, training, and courses via The Star Academy Generous Paid Leave for primary and secondary carers Excellent growth opportunities both personally and professionally Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
The Star Entertainment Group recognises the continuing connection to land, sea and community of First Nations peoples, and we pay our respects to Elders, past and present.
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