Duty Manager

vor 1 Monat

Perth, Österreich Airport Plaza Spine & Wellness Vollzeit

Company DescriptionAt SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together.We're on a constant journey of improvement, delivering what we proudly call 'SIXT star service' for a seamless and premium experience.Job DescriptionSIXT Australiais on the lookout for a Full Time Duty Manager to join the team at PerthAirport.As a Duty Manager, you will provide day-to-day operational support for our frontline team and ensure high customer satisfaction.Your key responsibilities will include:People and performance management including daily mentoring and coaching for the frontline team to maximise and drive salesMaintaining a strong and positive focus on customer services to manage conflict and resolve customer concernsAchieving targets and KPIs, and delivering high audit and compliance standard for the businessReporting and daily fleet managementOpening and closing rental agreementsSelling additional over the counter rental productsManaging reservationsSpeaking with customers face-to-face and over the phoneQualificationsFlexibility to work on a rotating shift roster during location trading hours, Monday to Sunday, including school holidays, weekends and public holidaysDemonstrated ability to lead a high performing team in a fast-paced environmentExceptional customer service skills and/or experienceEnthusiastic and driven individual who strives to exceed targetsExcellent verbal and written communication and conflict resolution skillsStrong attention to detail with a good work ethicCurrent unrestricted Provisional or Full Driver's LicenceFull working rights in AustraliaAll successful applicants will be required to complete a National Criminal History Check.Additional InformationAt SIXT Australia, we offer more than just discounts – though you get those too To ensure our employees feel valued, empowered, and celebrated, we provide a range of benefits, including:Competitive salary package including motor vehicle, phone and laptopTravel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and ResortsComplimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much moreDiscounts on all NRMA insurance products including car, home & travelUniform and staff car parking provided"ME" day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar yearEmployee Referral Program where you may be eligible for a $2,000 referral bonus paymentAt SIXT Australia, we celebrate and welcome diversity, working together to create an inclusive workplace where our people feel respected, heard, valued, and connected, regardless of background or experience. We welcome people from all walks of life, embracing unique perspectives.If you're ready to rev up your career and be the driving force behind happy customers, we're excited to hear from you. Join Team Orange today
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