Coach - Community Of Experts
vor 1 Monat
At Optus, we have an ambitious goal to be Australia's most loved everyday brand.
Are you an individual who can empower, inspire, and encourage a Community of Experts team to create unique customer connections and resolve customer inquiries? Your days will consist of coaching and mentoring to build a culture of outstanding experts Our communities include universal skills to give our Experts confidence to respond to any customer enquiry type, providing end-to-end service.
Using a mixture of communication mediums, you'll be guiding, motivating, and ensuring our team remains at the forefront of delivering both quality service and effective solutions.
Your day in the life of a Community of Experts Coach at Optus Meet objectives for team performance and individual performance of experts by providing effective feedback, mentoring, and support.
Minimise critical issues through effective coaching and support as well as accurate handling of escalated calls.
The ability to problem solve and encourage individuals to make informed decisions, as well as leadership and sales coaching experience.
Reporting regularly on multiple KPI's and providing insights to your direct reports and collaborators.
Drive a customer-centric culture within the business, improving quality, productivity, and efficiency, meeting key performance indicators.
Your skills to pay the bills Proven ability to coach to success and build hard-working successful teams.
Experience in operating in a high-volume digital customer service environment.
Strong time-management and organisation skills with the ability to handle multiple concurrent customer enquiries, projects, and responsibilities.
Ability to exercise good independent judgment and discretion.
Optus is a place where we let you do you.
We offer a range of benefits including: Competitive salary and sales performance incentives complemented with a great recognition program.
A "connected" day for you to use to connect to something you are passionate about.
$80 monthly credit and 25% discount on all Optus plans.
Unlock additional benefits to over 400 retailers Australia-wide including Iconic, Mimco, Estee Lauder & Nine West.
Access to professional development, training & mentoring opportunities offered through our exclusive Optus U Capability Institute.
Join our employee networks such as Express Yourself, Yarn & Elevate – Elevate is our employee network creating an inclusive community to empower & elevate women.
Flexible working arrangements – talk to us about how this role could be flexible for you.
Intrigued - but perhaps you don't align to 100% of the role requirements? That's OK, we strongly encourage you to apply – we all have growth & development opportunities.
At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences.
We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.
If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email Accessible ****** along with your preferred method of contact and we will be in touch.
#J-18808-Ljbffr
-
Coach - Community Of Experts
vor 1 Monat
Melbourne, Österreich Singtel Group VollzeitAt Optus, we have an ambitious goal to be Australia's most loved everyday brand.Are you an individual who can empower, inspire, and encourage a Community of Experts team to create unique customer connections and resolve customer inquiries?Your days will consist of coaching and mentoring to build a culture of outstanding experts!Our communities include...
-
Instructional Coach
vor 1 Monat
Melbourne, Österreich Schoolhouse Australia VollzeitMelbourne, Australia | Posted on 09/10/2024 Subject: Teaching and Learning - SecondaryJob Type: Full Time or Part TimeSalary: Salary commensurate with qualifications and relevant experienceCity: MelbourneProvince: VictoriaCountry: AustraliaPostal Code: 3000Job DescriptionInstructional Coach | Western suburbsSchoolHouse is working in partnership with a...
-
Instructional Coach
vor 1 Monat
Melbourne, Österreich Schoolhouse Australia VollzeitMelbourne, Australia | Posted on 09/10/2024 Subject: Teaching and Learning - SecondaryJob Type: Full Time or Part TimeSalary: Salary commensurate with qualifications and relevant experienceCity: MelbourneProvince: VictoriaCountry: AustraliaPostal Code: 3000Job DescriptionInstructional Coach | Western suburbs SchoolHouse is working in partnership with a...
-
Instructional Coach
vor 1 Monat
Melbourne, Österreich Schoolhouse Australia VollzeitMelbourne, Australia | Posted on 09/10/2024 Subject: Teaching and Learning - SecondaryJob Type: Full Time or Part TimeSalary: Salary commensurate with qualifications and relevant experienceCity: MelbourneProvince: VictoriaCountry: AustraliaPostal Code: 3000Job DescriptionInstructional Coach | Western suburbs SchoolHouse is working in partnership with a...
-
Instructional Coach
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitMelbourne, Australia | Posted on 09/10/2024 Subject: Teaching and Learning - Secondary Job Type: Full Time or Part Time Salary: Salary commensurate with qualifications and relevant experience City: Melbourne Province: Victoria Country: Australia Postal Code: 3000 Job Description Instructional Coach | Western suburbs School House is working in partnership...
-
Instructional Coach
vor 1 Monat
Melbourne, Österreich Schoolhouse Australia VollzeitMelbourne, Australia | Posted on 09/10/2024 Subject: Teaching and Learning - SecondaryJob Type: Full Time or Part TimeSalary: Salary commensurate with qualifications and relevant experienceCity: MelbourneProvince: VictoriaCountry: AustraliaPostal Code: 3000Job DescriptionInstructional Coach | Western suburbs SchoolHouse is working in partnership with a...
-
Habit Coach – Wyndham
vor 3 Wochen
Melbourne, Österreich Everyday Independence VollzeitHabit Coach – Wyndham About Everyday Independence With over 40 hubs across Australia, Everyday Independence is a dynamic organisation committed to changing the game for people with disabilities.We do this by providing Occupational Therapy, Physiotherapy, Speech Pathology, Positive Behaviour Supports, Early Childhood Supports and Habit Coaches.Working in...
-
Gymnastics Coach
vor 1 Monat
Melbourne, Österreich Belgravia Leisure VollzeitVIC, BK's Gymnastics - Bayside 3191 VIC, BK's Gymnastics - Bayside 3191 Be part of something new and exciting Great workplace flexibility Opportunity to make a real difference to our community This is a great opportunity for passionate and friendly coach who enjoys working with children and building skills in gymnastics and life.The Centre BK's...
-
Habit Coach – Northern Melbourne
vor 1 Monat
Melbourne, Österreich Everyday Independence VollzeitHabit Coach – Northern Melbourne About Everyday Independence With over 40 hubs across Australia, Everyday Independence is a dynamic organisation committed to changing the game for people with disabilities.We do this by providing Occupational Therapy, Physiotherapy, Speech Pathology, Positive Behaviour Supports, Early Childhood Supports and Habit...
-
Habit Coach- Western Melbourne
vor 3 Wochen
Melbourne, Österreich Everyday Independence VollzeitHabit Coach- Western Melbourne About Everyday Independence With over 40 hubs across Australia, Everyday Independence is a dynamic organisation committed to changing the game for people with disabilities.We do this by providing Occupational Therapy, Physiotherapy, Speech Pathology, Positive Behaviour Supports, Early Childhood Supports and Habit...
-
Head Coach Of Athletics
Vor 3 Tagen
Melbourne, Österreich Buscojobs VollzeitCoaching & Instruction (Sport & Recreation) Ascham is one of the world's leading girls' schools, and since its foundation in 1886 has educated girls who develop into confident, independent, compassionate young women. Ascham is an inclusive, day and boarding school that provides a strong sports program within a warm, welcoming, and collaborative environment....
-
Rowing Coach
Vor 2 Tagen
Melbourne, Österreich Tideri Jobbörse VollzeitRuyton Girls' School are currently recruiting for experienced Rowing Coaches.07th November, 2024 About Ruyton Girls' SchoolRuyton Girls' School is a forward-thinking independent K – 12 school with a long tradition of academic success and co-curricular achievement.Our focus is on preparing girls for a lifetime of learning, leadership and engagement in our...
-
Sports Coach
vor 1 Woche
Melbourne, Österreich Salesian College Sunbury VollzeitWorking at Salesian College Sunbury means being part of a Faith filled Learning Community committed to the charism and tradition of St John Bosco. Our vision embodies our commitment to Community, Learning, Excellence and Faith.Our College is situated 40km North-West of the Melbourne CBD and has over 200 staff enjoying a dynamic and collaborative work...
-
Community Development Officer
vor 1 Woche
Melbourne, Österreich Community Housing Limited VollzeitCommunity Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector.We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.At CHL, our primary goal is to create safe,...
-
Sports Coach
vor 1 Woche
Melbourne, Österreich Salesian College Sunbury VollzeitWorking at Salesian College Sunbury means being part of a Faith filled Learning Community committed to the charism and tradition of St John Bosco. Our vision embodies our commitment to Community, Learning, Excellence and Faith. Our College is situated 40km North-West of the Melbourne CBD and has over 200 staff enjoying a dynamic and collaborative work...
-
Netball Club Head Coach
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitAbout St Catherine's School St Catherine's is a vibrant, close-knit community where students, teachers, and parents share in the journey of learning.We have magnificent teachers who are great activators of change for girls and who enhance their students' learning through the provision of a stimulating, tailored and future-focused education.Established in...
-
Lskd Chadstone Deputy Coach
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitLSKD Chadstone Deputy Coach (Retail Store Assistant Manager) Build your career in Australia's fastest growing retailer!Never stop learning - continued focus on personal and job role development $60-65k Salary depending on experience + bonus potential Join us at our LSKD Chadstone store as our Deputy Coach (Retail Store Assistant Manager) and inspire our...
-
Lskd Chadstone Deputy Coach
vor 1 Monat
Melbourne, Österreich Lskd Us, Inc. VollzeitLSKD Chadstone Deputy Coach (Retail Store Assistant Manager)Build your career in Australia's fastest growing retailer!Never stop learning - continued focus on personal and job role development$60-65k Salary depending on experience + bonus potentialJoin us at our LSKD Chadstone store as our Deputy Coach (Retail Store Assistant Manager) and inspire our...
-
Lskd Chermside Deputy Coach
vor 3 Wochen
Melbourne, Österreich Lskd Us, Inc. VollzeitLSKD Chermside Deputy Coach (Retail Store Assistant Manager)Build your career in Australia's fastest growing retailer!Never stop learning - continued focus on personal and job role development$60-65k Salary depending on experience + bonus potentialJoin us at our LSKD Chermside store as our Deputy Coach (Retail Store Assistant Manager) and inspire our...
-
Lskd Carindale Deputy Coach
vor 3 Wochen
Melbourne, Österreich Lskd Us, Inc. VollzeitLSKD Carindale Deputy Coach (Retail Store Assistant Manager)Build your career in Australia's fastest growing retailer!Never stop learning - continued focus on personal and job role development$60-65k Salary depending on experience + bonus potentialJoin us at our LSKD Carindale store as our Deputy Coach (Retail Store Assistant Manager) and inspire our...
