It Support Officer

vor 20 Stunden


Canberra, Österreich Calleo Vollzeit

Contract Details 6 months non-ongoing contract – strong chance of permanency APS 3/4 role – career and growth development Australian citizen – Baseline/NV1 clearance preferred About the Company This requirement is with a leading Indigenous Federal Government Agency located in Canberra in a stunning location with views.
About the Role We are seeking a motivated and adaptable IT Support Officer to join the dynamic team.
This role provides Level 1 and Level 2 IT support for approximately 300 users, ensuring timely and effective resolution of technical issues.
You will be responsible for managing service desk tickets, supporting end-users, and handling asset lifecycle tasks, including decommissioning IT equipment.
Duties Provide Level 1 and Level 2 technical support for hardware, software, and network-related issues.
Respond to, triage, and resolve service desk tickets within agreed service-level agreements (SLAs).
Troubleshoot and resolve common IT issues, escalating more complex problems to higher-level support when required.
Assist users with day-to-day IT requests, including onboarding/offboarding tasks such as setting up user accounts and devices.
Deliver support for productivity tools like Microsoft Office Suite, email systems, and cloud-based platforms.
Maintain an accurate inventory of IT assets, ensuring proper documentation and tagging.
Decommission and securely dispose of outdated or non-functional IT equipment.
Coordinate with vendors for hardware repairs and replacements.
Skills Technical Proficiency: Basic knowledge of Windows OS, network troubleshooting, and common IT hardware/software issues.
Customer Service Orientation: Strong communication and interpersonal skills to provide effective support and guidance to users.
Problem-Solving Skills: Ability to analyse issues and implement appropriate solutions.
Organisational Skills: Efficient management of service tickets and documentation in a busy IT environment.
Willingness to Learn: Enthusiasm to acquire new technical skills and adapt to changing technologies in a public service setting.
How to Apply Apply directly or for more information on this role, please email Zainab Afzaal at ****** .
To stay up to date on other opportunities, visit our website - www.calleo.com.au or follow us on LinkedIn - www.linkedin.com/company/calleoresourcing .
Calleo is an equal opportunity employer and we encourage applications from all people including Aboriginal and Torres Strait Islander peoples.
#J-18808-Ljbffr


  • It Support Officer

    vor 2 Monaten


    Canberra, Österreich Auto Vollzeit

    Contract Details6 months non-ongoing contract – strong chance of permanencyAPS 3/4 role – career and growth developmentAustralian citizen – Baseline/NV1 clearance preferredAbout the CompanyThis requirement is with a leading Indigenous Federal Government Agency located in Canberra in a stunning location with views.About the RoleWe are seeking a...

  • It Support Officer

    vor 2 Monaten


    Canberra, Österreich Calleo Vollzeit

    Contract Details 6 months non-ongoing contract – strong chance of permanencyAPS 3/4 role – career and growth developmentAustralian citizen – Baseline/NV1 clearance preferredAbout the Company This requirement is with a leading Indigenous Federal Government Agency located in Canberra in a stunning location with views.About the Role We are seeking a...

  • It Support Officer

    vor 2 Monaten


    Canberra, Österreich Tideri Jobbörse Vollzeit

    Contract Details 6 months non-ongoing contract – strong chance of permanency APS 3/4 role – career and growth development Australian citizen – Baseline/NV1 clearance preferred About the Company This requirement is with a leading Indigenous Federal Government Agency located in Canberra in a stunning location with views.About the Role We are seeking a...

  • It Support Officer

    vor 3 Wochen


    Canberra, Österreich Paxus - Technology + Digital Talent Vollzeit

    Our client is currently seeking to engage a IT Support Officer to support their Learning Management systems.In this role, you will be the crucial point of contact for end-users, providing effective and timely responses to incidents and service requests.Your responsibilities will encompass technical support, administrative tasks, and customer service,...

  • Support Officer

    Vor 4 Tagen


    Canberra, Österreich School Sport Act Vollzeit

    School Sport ACT (SSACT) is responsible for the oversight of school sport as it relates to the School Sport Australia representative pathway.SSACT supports all ACT schools wishing to participate from the three sectors of education: ACT Department of Education & Training, the Catholic Education Office, and the Independent Schools Association.SSACT actively...


  • Canberra, Österreich University Of New South Wales Vollzeit

    At UNSW, we take pride in the broad range and high quality of our teaching programs.Our teaching gains strength and currency from our research activities, strong industry links and our international nature.Employment type: Full-time, on-site, 35 hours pwDuration: ContinuingRemuneration: Broadband 4/5, Level 4 from $78,584, Level 5 from $85,717Location: UNSW...


  • Canberra, Österreich This Is An It Support Group Vollzeit

    This advertisement is to fill current vacancies and create a merit pool for future ongoing or non-ongoing vacancies arising within the Enterprise Portfolio Management Office (EPMO) over the next 12 months.Did you know?The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia.It provides...


  • Canberra, Österreich Tenacity Cx Vollzeit

    Administrative Assistants (Administration & Office Support)On behalf of my clients who operate in the Federal Government / Defence sector, I am urgently looking for an immediately available Administration / Governance Support Officer with NV1 or above clearance (baseline clearance may also be considered) for a long-term day rate contract role based in...


  • Canberra, Österreich This Is An It Support Group Vollzeit

    Location: Canberra, ACTContract Type: 3-month labour hire (with potential for extension or transition to non-ongoing capacity)Work Arrangement: Hybrid (full-time in-office initially, then up to 2 days WFH per week)Are you an experienced internal communications professional looking for an opportunity to make a meaningful impact in a dynamic, international...


  • Canberra, Österreich Tideri Jobbörse Vollzeit

    University of New South WalesHigh St, Kensington, AustraliaPhone:Web Site:Employment type: Full-time, on-site, 35 hours pwDuration: ContinuingRemuneration: Broadband 4/5, Level 4 from $78,584, Level 5 from $85,717Location: UNSW Canberra ADFA Campus About UNSW Canberra:The University of New South Wales (UNSW) in Canberra has multiple locations in the Nation's...


  • Canberra, Österreich This Is An It Support Group Vollzeit

    Take pride in making a meaningful impact on regional, rural and remote communities while being a pivotal player in the energy industry's future. We are unique Essential Energy is an organisation that values your voice, empowers your autonomy, recognises the strength in diversity, and prioritises your well-being while offering attractive remuneration and...


  • Canberra, Österreich This Is An It Support Group Vollzeit

    This is an exciting opportunity to join a fast-paced and growing organisation tasked with the mission-critical remit of helping Australians have safer and more positive experiences online. Technology is a critical driver of eSafety's regulatory operations. Being a future-thinking innovator that helps eSafety effectively implement optimal technology solutions...


  • Canberra, Österreich This Is An It Support Group Vollzeit

    This is an exciting opportunity to join a fast-paced and growing organisation tasked with the mission-critical remit of helping Australians have safer and more positive experiences online.Technology is a critical driver of eSafety's regulatory operations.Being a future-thinking innovator that helps eSafety effectively implement optimal technology solutions...


  • Canberra, Österreich This Is An It Support Group Vollzeit

    Job ID: 190874Posted: 29-Nov-2024Service line: Advisory SegmentRole type: Part-timeAreas of Interest: AdministrativeLocation(s): Canberra - Australian Capital Territory - AustraliaElevate your career with a Global brand – Part time 23 hours p/wEmployee Benefits Program - Flexibility And Work Life BalanceDiverse and collaborative team culture like no...


  • Canberra, Österreich This Is An It Support Group Vollzeit

    Job ID: 190874Posted: 29-Nov-2024Service line: Advisory SegmentRole type: Part-timeAreas of Interest: AdministrativeLocation(s): Canberra - Australian Capital Territory - AustraliaElevate your career with a Global brand – Part time 23 hours p/w Employee Benefits Program - Flexibility And Work Life Balance Diverse and collaborative team culture like no...


  • Canberra, Österreich This Is An It Support Group Vollzeit

    Job ID: 190874Posted: 29-Nov-2024Service line: Advisory SegmentRole type: Part-timeAreas of Interest: AdministrativeLocation(s): Canberra - Australian Capital Territory - AustraliaElevate your career with a Global brand – Part time 23 hours p/w Employee Benefits Program - Flexibility And Work Life Balance Diverse and collaborative team culture like no...

  • It Support Analyst

    vor 2 Monaten


    Canberra, Österreich Xamplify Vollzeit

    xAmplify is Australia's leading Integrator of Artificial Intelligence and Automation services. We understand and enable the journey to an automated and technology enabled future backed by the world's largest and most innovative AI and technology companies. We don't pretend to do everything, so we specialise in delivering technology, digital, and business...


  • Canberra, Österreich This Is An It Support Group Vollzeit

    About the roleInteresting and varied project role & great teamPart-time (8 hours per week) over one or two days per weekWork remotely from your home office, you don't need to be in the ACTProject term January to June 2025The ProjectADFO has secured funding to roll out the Business Inclusion & Diversity Services (BIDS) project in the Hunter Valley (NSW) and...

  • It Support Analyst

    vor 2 Monaten


    Canberra, Österreich Xamplify Vollzeit

    xAmplify is Australia's leading Integrator of Artificial Intelligence and Automation services.We understand and enable the journey to an automated and technology enabled future backed by the world's largest and most innovative AI and technology companies.We don't pretend to do everything, so we specialise in delivering technology, digital, and business...

  • It Support Analyst

    vor 1 Monat


    Canberra, Österreich Xamplify Vollzeit

    xAmplify is Australia's leading Integrator of Artificial Intelligence and Automation services.We understand and enable the journey to an automated and technology enabled future backed by the world's largest and most innovative AI and technology companies.We don't pretend to do everything, so we specialise in delivering technology, digital, and business...