Administration Assistant-Family Accounts

vor 4 Wochen

Melbourne, Österreich Methodist Ladies' College, Melbourne Vollzeit

Administration Assistant-Family AccountsPermanent / Full Time
Applications Close: Tuesday, 5 November, 2024
The Role
Full Time, Ongoing position
Closing Date: 5 November 2024

MLC is seeking an Administration Assistant for the Family Accounts department, reporting to the Manager of Family Accounts. This full-time position will assist with student records administration, debtor management, and database maintenance. You will be a key point of contact for families regarding accounts and work collaboratively across various departments within the College.

Some of your primary duties and responsibilities will include the following: Process daily receipting for the College, including Bpay, Direct Debits, and credit card transactions.Provide exceptional customer service to families regarding fees, concessions, payment plans, and government assistance.Assist with the billing process, including issuing statements and managing reminders.Support debt recovery efforts by liaising with families, following up on outstanding accounts, and preparing debtor reports.Maintain accurate and up-to-date student and family records in the College database, resolving issues with undeliverable emails, and managing changes through the parent portal.Work with other departments to resolve queries related to family accounts and student records.Assist with filing, archiving, and various administrative tasks as required.The School
MLC is a leading independent girls' day and boarding school located in the inner east of Melbourne. We offer an unmatched breadth of learning, wellbeing experiences, and environments that inspire our students to discover their talents and achieve their best. Our commitment to educational excellence and innovation ensures that MLC students are prepared to thrive in an ever-changing globalised world.

About You Previous experience in Accounts Receivable or a similar role.Strong interpersonal and communication skills with the ability to influence at all levels.High level of attention to detail and problem-solving skills.Ability to manage multiple tasks and meet deadlines.Proficiency in MS Word, Excel, and TASS (desirable).Demonstrated commitment to child safety and an understanding of the Victorian Child Safe Standards.Current Working with Children Check and Police Check.Integrity, open-mindedness, and a desire for excellence.For further information regarding this position, please contact People and Culture at ******.
MLC is committed to providing a child-safe environment. All employees are required to adhere to our child safety policies and procedures.
Please note that we may close the application process early if a significant number of qualified candidates are identified.

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