Local Coordinator
vor 3 Wochen
Work Location: Onsite in Melbourne, AustraliaWork Schedule: Mon - Fri, full-timeEngagement Model: Temporary EmploymentPosition Duration: 2 months or moreStart Date: ASAPRole SummaryThe Local Coordinator is responsible for managing a team of Language Data Annotators, ensuring that all project Key Performance Indicators (KPIs) are met according to the client's standards and requirements.
The Local Coordinator works on improvement of AI solutions through data annotation.Role ResponsibilitiesMonitor and track team KPIs to measure project progressMonitor and track team time/attendance and attrition ratesAnalyze project data to provide regular performance updates to direct reports, facilitate corrective actions as neededReport progress to client and issues to the TP management; escalate when neededReceive daily client updates and manage direct reports accordinglyManage new hire onboarding (remotely and/or onsite), training, ramp-ups, terminations, and ramp-downsMonitor adherence to work standards and manage potential issues that may ariseHold line management responsibility, ensuring the team is at optimum performance, fully utilized, and receives constructive feedbackManage employee well being and identify ways to retain existing staff; conduct regular personal check-ins and 1-on-1s (monthly/quarterly)Resolve basic IT issues and escalate where neededOptimize trackers and local project workflows where possibleProvide Program Manager with productivity and tool time stats for client billingConduct regular security/confidentiality refreshers with direct reports to maintain client standardsCoordinate office security measures as needed (e.g.
camera setup, tinted windows) and team building activitiesEnsure the on-site team has everything required to carry out their responsibilities successfullyComplete any other tasks that are deemed appropriate for the role and assigned by the manager/supervisorRequired Knowledge, Skills and AbilitiesExceptional communication skills – being able to communicate important updates to clients both verbally and in writingPeople management skills to handle people of various culturesEstablished expertise in project management and methodologiesFlexibility, adaptability, and resilience skills – ready to deal with ambiguityEffective use of platforms/systems and planning tools to plan, organize, and prioritize to ensure the successful completion of projectsResource planning skills – effectively and strategically distributing resourcesOrganization skills and the ability to work under pressureOutstanding teamwork and collaboration skills – ability to interact with all stakeholdersProblem-solving skills – effective analysis and creative solutions for any problems that might ariseExcellent analytical and critical thinking skills – ability to analyze a situation and plan and implement a solutionKnowledge of file management and other administrative proceduresAbility to understand and apply complex guidelinesPerformance/feedback management (maintain accountability to reach KPI goals)Competency in the use of business applications and collaboration tools, including but not limited to the Microsoft suite of applications (Outlook, Excel, Word, PowerPoint, SharePoint, Teams) and Google Workspace suite of productsRequired Experience and QualificationsMinimum Bachelor's degree or equivalentMinimum 1-year Project/People Management experience (industry experience a plus)Business English language proficiencyDesired Skills and ExperienceExperience managing AI ML data-related projects (including speech, text and computer vision data collection, data curation, and annotation projects)Experience managing Machine Learning data annotation services, data collection, transcription, and staffingExperience working in a multinational/multicultural virtual working environmentFluency in a language other than English is a plusWho we areDataForce is a worldwide data collection and labeling platform that combines technology with a diverse network of more than one million data contributors, scientists, and engineers.
DataForce offers companies in technology, automotive, life sciences, and other industries secure and reliable AI services for exceptional structured data and customer experiences.DataForce is part of the TransPerfect family of companies, the world's largest provider of language and technology solutions for global business with offices in more than 100 cities worldwide.For more information about us, please visit our website: dataforce#J-18808-Ljbffr
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Local Coordinator
vor 3 Wochen
Melbourne, Österreich Transperfect VollzeitWork Location: Onsite in Melbourne, AustraliaWork Schedule: Mon - Fri, full-timeEngagement Model: Temporary EmploymentPosition Duration: 2 months or moreStart Date: ASAPRole Summary The Local Coordinator is responsible for managing a team of Language Data Annotators, ensuring that all project Key Performance Indicators (KPIs) are met according to the...
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Transperfect | Local Coordinator
vor 3 Wochen
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vor 1 Monat
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