Account Development Manager, Edge Sales

vor 1 Monat

Sydney, Österreich Qualtrics Vollzeit

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together. You won't have to look to find growth opportunities—ready or not, they'll find you.
Account Development Manager, EDGE Sales
Why We Have This RoleThe EDGE Account Development Manager is at the heart of the EDGE Sales business. We assist customers throughout their market research project lifecycle, and help them unlock the most value from our data products and bespoke market research services. We are looking for skilled, caring, and scrappy individuals to join our team and have a huge impact on EDGE customer retention and expansion.
How You'll Find Success
Whether you're speaking with a product insights manager, a tenured professor, or a chief marketing officer, you will find success by ensuring that EDGE fulfills its brand promise to the customers by delivering impactful insights. Additionally, you will do the following:

Focus on delivering value to the customer.
Have a Customer Obsessed and One Team mindset.
Continuously stay up to date on the new EDGE Data and Research Services offerings.
Have a deep understanding of the buyer personas in the market research insights space.
Effectively communicate our differentiation and value proposition.
Collaboratively work with Sales and Delivery EDGE team members.
Maintain a growth mindset that is focused on personal development.

Things You'll Do

Serve as the long-term EDGE customer relationship manager and product expert.
Work with customers to define and document stakeholder's business requirements.
Execute end-to-end inbound research requests.
Provide polished and timely client communication.
Partner closely with EDGE Account Executives to build account plans.
Prepare content that educates users on how to fully utilize the EDGE Data solution.

What We're Looking For On Your Resume

Bachelor's degree with 3-5 years of experience in Market Research or related fields.
Track record of success in building customer relationships.
Proven experience leveraging industry best practices.
Technical understanding of data integrations.
Strong communication skills.
Ability to collaborate with teams across the organization.
Willingness to travel up to 20% as required.

What You Should Know About This Team
You'll discover that collaboration is a deeply ingrained tenet found at the heart of the EDGE Success Team. This team will be focused on supporting our financial services and healthcare customers.
Our Team's Favorite Perks and Benefits

Frequent SPIFs (sales performance incentive funds).
Monthly Wellness Bonus.
30 paid days off.
Qualtrics Experience Program.
401k match program.
Medical Benefits.
Free lunch, snacks, drinks, and more.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
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