Commercial Operations Specialist
vor 2 Monaten
Pioneer business solutions that drive efficiencies across our Customer (key account management and field) and marketing functions.
03rd October, 2024About DBG Health:DBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne.
With a team of over 1,000 dedicated professionals, we are committed to delivering affordable and innovative solutions that enhance the well-being of our customers.
Our organization is built on a foundation of strong values, fostering a culture where our people go above and beyond for each other and our clients.
At DBG Health, we aim to foster a values-led culture and a place where people go above and beyond for each other and our customers.
We strive to inspire and build the capability of our people so they can grow and be the best they can be, and build a high performing team focused on achieving our Vision, Mission and Strategic Objectives.
Our diverse portfolio includes Arrotex Pharmaceuticals, VidaCorp Consumer Goods, Independent Pharmacies of Australia Group, and Axe Health Services.
About the role:As part of the commercial operations team, the Commercial Operations Specialist is responsible for pioneering business solutions that drive efficiencies across our Customer (key account management and field) and marketing functions.
This role must contribute to the deployment of new processes, systems enhancements, workflows, insights, and business cases that will tangibly drive return on investment for the business, optimise resource allocation, increase speed to market and overall profitability.
This position requires exceptional stakeholder relationships, deep understanding of the entire Arrotex organisation, pharmaceutical and technical business acumen, accompanied by an entrepreneurial spirit and a proactive desire to do right by the organisation on a daily basis.
Role & Responsibilities: Delivering reporting / dashboards / presentations in MS Excel / MS Dynamics / Power BI for the benefit of the commercial teams for internal strategy alignment, performance management, and customer facing & interactive KPIs.Implement and determine the right set of KPIs across the different teams and functions to optimise commercial productivity, foster a performance management culture and drive accountability to grow the organisation.Spearhead the CRM pipeline of requirements, enhancements & transformation changes that will step change our sales force effectiveness and automate admin processes undertaken by the sales team.Explore options to modernise the stack and technology plugins that may complement and streamline our environment and set of hardware utilised by the sales team.Training of best practises to new team members in the commercial functions, as well as coaching and alignment cross functionally on master data best practises and suitable CRM system integration.Identification of opportunities and development of the relevant plans, insights, road map and project management requirements to bring those opportunities to fruition and deliver tangible benefit for the organisation.Explore the adoption of new systems requirements and determine road map for implementation and operationalisation.Ability to inspire and keep a forward looking perspective to determine best practises across multiple industries, upcoming trends and game changing solutions that can be implemented by Arrotex, demonstrate their value and drive their adoption.Skills & Experience: Advanced CRM literacyUnderstanding on digital marketing modules and best practisesP&L literacy and commercial finance acumenExceptional statistics and mathematical ability to thrive on complex and extensive KPI combined usagePower BI ecosystemAdvanced Excel proficiencyTertiary level education within Business, Science, or other related areaBenefits & perks:At DBG Health, we offer more than just a job – we offer a dynamic and supportive work environment where you can make a real impact.
As part of our team, you'll have the opportunity to work alongside industry leaders, drive meaningful change, and grow both personally and professionally.
Generous salary of $99,900.00 (package, inclusive of superannuation) and a 5% STIP.Exclusive discounts on our consumer health, wellness and beauty products - including MCo Beauty, E.L.F Cosmetics, Nude by Nature.
Chemists Own and many more.Free membership to 28 by Sam Wood - an online program designed to help Aussies get fit at home and live happier, healthier lives.12 weeks paid parental leave.We are a values-driven business fostering a supportive and friendly team culture.Enjoy the ability to work autonomously, empowering you to drive your own success.Convenient head office location close to public transport, cafes and restaurants.Opportunity to grow your career across all divisions within DBG Health - Arrotex Pharmaceuticals, VidaCorp Consumer Goods, Independent Pharmacies of Australia Group and Axe Health Services.DBG Health is committed to fostering a workplace culture that is safe and accessible for all.
We are an equal- opportunity employer and encourage applications regardless of cultural background, gender identity, sexual orientation, disability or neurodiversity.
We strive to build a collaborative, inclusive workplace that is representative of the communities we work and live in.
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