Bay Building Group | Vic | Project Coordinator | Makesafe Services | Melbourne
vor 4 Wochen
About Us
Bay Building Services is a market leader when it comes to insurance building in Australia.
Operating nationally for 40 years, we have specialised in repairs to domestic and commercial properties damaged through insurable events such as fire, storm, flood, impact, and malicious damage.
Reporting to the National Makesafe Manager, this role will be responsible for the co-ordination and delivery of all Building Makesafe projects.
You will be a Subject Matter Expert (SME) for your specific clients, allowing you to own and manage this role from the start to the end of the emergency, ensuring the building is safe and secure.
This role includes duties such as registration of projects, triage of calls, general project administration including updating portals, engaging sub-contractors, direct trades and suppliers, collating supporting documents, managing ongoing hire items, reporting, invoicing, and debtors.
Responsibilities include:
Register each new Makesafe on the project system where B2B doesn't apply.
Triage calls with insured to obtain relevant information on works required on site.
Maintain a comprehensive working knowledge of the scope required for each job.
Engage, co-ordinate, and manage trades and suppliers.
Monitor project progress and provide regular updates to involved stakeholders.
Preparation and sending of purchase orders.
Create and update job programs/schedules.
Ensure completion of all documentation pertaining to the job.
Key capabilities include:
Excellent time management and prioritisation skills.
Willingness to learn and be part of an agile and warm team environment.
Strong administrative skills, with written and verbal communication being key.
High attention to detail.
Insurance and/or construction experience is desirable.
Proven project coordination experience, preferably in emergency response, insurance, trade, or building works.
Strong verbal and written communication skills.
Interpersonal skills with an ability to deal with both internal and external customers, building long-term relationships.
Ability to develop business through quality service delivery.
About you:
Strong verbal and phone skills; you will need to make and take phone calls.
Ability to increase productivity and bring new ideas to the team; no idea is a bad idea.
Flexibility; at times we get busy and will need additional support.
Because we service our clients 24 hours a day, 7 days a week, 365 days a year, we do require some public holidays to be worked - we see this as an opportunity to service our clients and reward our staff with additional remuneration on public holidays.
Someone who likes to give back; this is a role where you will feel true job satisfaction helping people in their time of need.
Adaptable and open to change; in this role, you'll encounter dynamic situations that require quick thinking and flexibility to meet evolving priorities and challenges.
Be able to support the team who supports you; the current team is extremely supportive of each other, and we need you to fit in and be part of the support group.
At least two years of experience in a similar role.
Able and willing to travel to the office.
Flexible hybrid WFH options after probation.
Great discounts at JB HI-FI.
Regular Trade Discounts.
BUPA Health Insurance Discounts.
Free Onsite Parking.
Access to 24/7 Employee Assistance Program for you and your family.
To apply online, please click on the appropriate link below.
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