Datasite | Product Support Specialist, Intermediate
Vor 4 Tagen
Product Support Specialist, Intermediate - English & Korean fluency required Apply locations : AUS - Sydney
Time type : Full time
Posted on : Posted Today
Time left to apply : End Date : January 31, 2025 (30+ days left to apply)
Job requisition id : R34832 Datasite is where deals are made.
We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries.
Carrying that success into the future is all about you.
Your useful skills, your unusual experience, your unique ideas.
Everyone here brings something unexpected.
What's yours?
Invest your talents in us, and we'll return the compliment.
Job Description : This role can be remote, but we are prioritizing candidates based in the Sydney locale.
(This role requires fluency in both English & Korean)
We're a global, industry-leading fintech with a respected brand and we need people like you who like to tackle challenges and work with other smart people.
You'll be dealing with some of the brightest of the bright, helping them with the best of the best technology.
Daily you'll be talking to corporate executives, investment bankers, private equity practitioners, and legal professionals.
This is a great opportunity to flex your interpersonal skills as you lead people through using the most comprehensive technology in the M&A space.
You'll be solving problems too, so it's a very rewarding job.
You'll receive all the training you need from some of the best subject matter experts on earth.
As we're a global company, they could be reaching out to you from anywhere, and that's where this career move could take you – anywhere
If this sounds like the sort of job you're looking for, get in touch now.
We can't wait to meet you.
Responsibilities : Introduce newcomers to our platform and help them set it up for optimum performance.Take care of our most valuable assets, our customers, assisting them in solving both simple and complex issues.Help clients navigate their way to success within our applications as quickly as possible.Train clients and their teams, ensuring they feel comfortable and cared for while learning how to use the world's best M&A technology.Log requests and interactions in the Salesforce Service Cloud.Amass valuable industry and sector-specific knowledge to help improve our customer experience.Qualifications : You've probably spent a lot of time investing in your intellectual value, usually our people in these roles have a degree of some sort but not everyone.
Since you've probably been doing this sort of work for the last 3 or 4 years, this is a great job to move on and up.
There's huge growth and development potential.
We pride ourselves in making the most of what you've got.
Getting things done and caring for customers comes naturally to you.
You don't want or need micro-management; your initiative and troubleshooting skills take care of most things.
From an organizational and attention to detail perspective, you know how important those things are and how much they're valued in this critical role.
Fluency in writing and speaking English & Korean is required, and any additional language is a plus
Equal Opportunity Employer : As a global organization, Datasite knows that diverse perspectives are essential to our success.
We're committed to maintaining a diverse workforce to serve our customers around the world.
Datasite is an equal opportunity employer (EEO) and furthers the principles of EEO through Affirmative Action.
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