Airtree Ventures Pty | Senior Claims Case Manager | Melbourne
vor 3 Wochen
Company Description Whether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.
GROW Inc might just be that for you
So, who is GROW Inc?
Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.
We're solving big problems in the Superannuation and Managed Funds industry.
The administration platforms (the software that tracks everything to do with your super) are built on things you or your parents would recognise from the glory days of 90's computing.
How are we doing it?
We're solving this by disrupting the wealth management industry with DLTA, our platform built on Distributed Ledger Technology which improves the financial wellbeing of Australians.
We're making Super more timely and information more accessible whilst enabling wealth management companies to offer more cost effective solutions.
We're rebels with a cause.
We're authentic, diverse, and embrace our differences as we continue to put a dent in the universe.
We know diversity of thought helps us to build better solutions for our customers which is why we encourage the entire GROW team to bring their whole selves to work each and every day.
Job Description We are currently hiring for a Senior Claims Case Manager .
As a Senior Claims Case Manager at GROW, you will:
Ensure claim work items are completed within agreed SLAs and communicate any potential SLA risks ahead of time for corrective action to take place.
Claims Case Management: Accountable for accurate management of own claim portfolio, ensuring compliance with SLAs, and adherence to business rules, life code, SIS Act and super code regulations.
Team Quality Assurance: Perform quality assurance tasks and conduct end-to-end claim reviews to ensure proficient and accurate case management within the team.
Take ownership of providing coaching to administrators to address any identified quality gaps.
Incident Management: Ensure incidents are reported within SLA timeframes to your leader and when requested assist with incident remediation.
Complex enquiries: Take ownership of complex enquiries raised both internally and externally (client and/or insurer), ensuring they are answered within agreed SLAs.
Standard Operating Procedures (SOPs): Provide subject matter expert (SME) input for SOPs and ensure all SOP actions are completed within agreed timeframes.
Complaint management: When requested, provide support in complaint management activities with internal and external stakeholders related to Insurance Claims and RG271.
Training Facilitation: Collaborate with our training and development team to facilitate and/or support training sessions for the claims administration team.
Take ownership of ensuring that all training sessions are effectively planned, organized and delivered to meet the team's learning objectives.
Additional Information Why you'll love working at GROW
Birthday Leave - Take an extra day off per year on your birthday
Weekly Pay Cycle - No more waiting for PayDay
Hybrid Work Arrangement - We have a true hybrid arrangement
Exciting Discounts - Think movie tickets, gift cards & even electronics.
Looking for a job can be stressful and we don't want you agonising over the wording of your cover letter, so don't include one.
Just make sure your CV is well-written and detailed enough so we can get a better idea of the type of person you are.
Even if you don't meet every single requirement, but you feel inspired to join our mission, we encourage you to send in your application.
You never know, you could be the perfect person to join our team
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
#J-18808-Ljbffr
-
Senior Claims Case Manager
vor 3 Wochen
Melbourne, Österreich Airtree Ventures Pty VollzeitCompany DescriptionWhether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge. GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about. We're solving...
-
Revops Data Analyst
vor 2 Monaten
Melbourne, Österreich Airtree Ventures Pty VollzeitPlease note that this role is posted on behalf of Airtree portfolio company me&u. It's a role at me&u and not Airtree. About UsIt's our mission to bring people together by growing local food scenes. me&u is used by 6000+ bars, pubs, and restaurants to create memorable guest experiences and grow their brands. With 200 staff in five countries, and...
-
Revops Data Analyst
vor 2 Monaten
Melbourne, Österreich Airtree Ventures Pty VollzeitPlease note that this role is posted on behalf of Airtree portfolio company me&u. It's a role at me&u and not Airtree. About UsIt's our mission to bring people together by growing local food scenes. me&u is used by 6000+ bars, pubs, and restaurants to create memorable guest experiences and grow their brands. With 200 staff in five countries, and...
-
Case Manager
vor 4 Wochen
Melbourne, Österreich Dxc Providing Claims Management Services VollzeitWorkers' Compensation (Insurance & Superannuation)Full timeAs a Case Manager, you will play a crucial role in supporting injured workers on their journey back to work.Your focus will be on delivering person-centered case management while ensuring that compensation entitlements are handled appropriately.Strong communication and collaboration with both...
-
Insurance & Superannuation
vor 2 Wochen
Melbourne, Österreich Unity Claims VollzeitCase Manager Relationships at MUFG Retirement SolutionsThis is a Full time jobLocation: Melbourne VICSubClassification: ClaimsClaims classification: Insurance & SuperannuationHybrid working arrangementsDynamic environmentOverview: The Case Manager - Relationships provides dedicated service to insurers and client Trustees, managing claims related to...
-
Insurance & Superannuation
vor 3 Wochen
Melbourne, Österreich Unity Claims VollzeitCase Manager Relationships at MUFG Retirement SolutionsThis is a Full time jobLocation: Melbourne VICSubClassification: ClaimsClaims classification: Insurance & SuperannuationHybrid working arrangementsDynamic environmentOverview: The Case Manager - Relationships provides dedicated service to insurers and client Trustees, managing claims related to...
-
Unity Claims | Insurance
vor 2 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitCase Manager Relationships at MUFG Retirement Solutions This is a Full time job Location: Melbourne VIC SubClassification: Claims Claims classification: Insurance & Superannuation Hybrid working arrangements Dynamic environment Overview: The Case Manager - Relationships provides dedicated service to insurers and client Trustees, managing claims related to...
-
Claims Case Manager
vor 1 Woche
Melbourne, Österreich Grow Inc. VollzeitWhether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.We're solving big problems in the...
-
Senior Event Operations Coordinator, Sponsorship
vor 2 Monaten
Melbourne, Österreich Airtree Ventures Pty VollzeitSenior Event Operations Coordinator, Sponsorship & Exhibition (Melbourne)DescriptionAre you passionate about events and looking to advance your career with an industry leader? JOIN ARINEX - Built on experience and innovation, Arinex is Australia's first carbon-neutral event organisation.Our ambitious mindset and global reach evoke creativity as we embark on...
-
Senior Claims Consultant
vor 1 Monat
Melbourne, Österreich Marsh & Mclennan Companies VollzeitCompany: We are seeking candidates for the following position based in the Melbourne office: Senior Claims Consultant What can you expect? Echelon Claims Services, a division of Echelon Australia Pty Ltd, offers a premier claims management service, specializing in insurance operations and self-insurance programs.A full-time position currently exists for a...
-
Senior Claims Consultant
vor 2 Monaten
Melbourne, Österreich Marsh & Mclennan Companies VollzeitCompany: We are seeking candidates for the following position based in the Melbourne office: Senior Claims Consultant What can you expect? Echelon Claims Services, a division of Echelon Australia Pty Ltd, offers a premier claims management service, specializing in insurance operations and self-insurance programs.A full-time position currently exists for a...
-
Melbourne, Österreich Tideri Jobbörse VollzeitHow will you make an impact?Are you passionate about making a positive impact on our members' dignified retirement?Make a meaningful difference in our members' retirement journey by spearheading a seamless and empathetic claims process, with a special emphasis on handling death claims with care and compassion.The opportunity: Join our dynamic Insurance...
-
Case Consultant, Retail Claims
vor 2 Monaten
Melbourne, Österreich Mlc Life Insurance VollzeitJob Description - Case Consultant, Retail Claims (240000CC) Description Are you committed to bringing your best to life every day?At MLC Life Insurance, we're proud of our history of protecting Australians for over 135 years.We provide flexible, affordable, and innovative insurance products to almost 1 million Australians.We're Australian-led and managed,...
-
Senior Claims Consultant
vor 1 Monat
Melbourne, Österreich Marsh & Mclennan Companies VollzeitCompany:We are seeking candidates for the following position based in theMelbourneoffice:Senior Claims ConsultantWhat can you expect?Echelon Claims Services, a division of Echelon Australia Pty Ltd, offers a premier claims management service, specializing in insurance operations and self-insurance programs.A full-time position currently exists for a Senior...
-
Tal | Claims Technical Specialist | Melbourne
vor 3 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitFrom the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about.We want to grow with you.Achieve with you.And support you to do your best work.That's why we're focused on developing leadership, promoting diversity, rewarding excellence and retaining great talent.We're always looking for...
-
Senior Account Director
vor 1 Monat
Melbourne, Österreich Airtree Ventures Pty VollzeitSales · Melbourne · Hybrid Remote Senior Account Director We usually respond within a week. The role We are looking for an experienced Account Director to join our award-winning team. Bringing passion for what you do, you will be the owner of strategic relationships with our large clients, delivering to and above their expectations. You will bring Frankie...
-
Case Manager Level 2 | Melbourne, Au
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitCase Manager | Personal Injury I Melbourne, VICAt Allianz, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community...
-
Melbourne, Österreich Airtree Ventures Pty VollzeitSales Executive, Event Sponsorship and Exhibitions (Melbourne)DescriptionAre you driven and ambitious wanting to master your sales skills with an industry leader?Is working with a talented team and connecting with clients from an array of industries in Australia and internationally an exciting step forward in your career path?JOIN ARINEX – Australia's...
-
Senior Account Director
vor 1 Monat
Melbourne, Österreich Airtree Ventures Pty VollzeitSales·Melbourne·Hybrid RemoteSenior Account DirectorWe usually respond withina week .The roleWe are looking for an experienced Account Director to join our award-winning team.Bringing passion for what you do, you will be the owner of strategic relationships with our large clients, delivering to and above their expectations.You will bring Frankie employees...
-
Tal | Senior Claims Consultant | Melbourne
vor 4 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitFrom the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about.We want to grow with you.Achieve with you.And support you to do your best work.That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent.We're always looking for...