Guest Service Agent

vor 2 Wochen


Cairns, Österreich Accor Apartments & Realty Vollzeit

Mantra Esplanade Cairns sits within a prime location, walking distance to the swimming lagoon, pier and marina and a variety of restaurants, bars and cafes right at its door. Offering an extensive range of hotel, one and two bedroom apartments, pool, spa and fully equipped exercise room, Mantra Esplanade Cairns attracts both leisure and corporate visitors to the region. Enjoy a truly tropical lifestyle where on your days off you ca explore neighbouring islands, take a trip out to the Great Barrier Reef or enjoy the slower pace of a local market or two. Purpose As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay. Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests. Primary Responsibilities

Roll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-out
Confidant in communicating with guests and colleagues to ensure cohesive collaboration
Conquer challenges alongside guests, transforming dilemmas into success stories
Promote hotel amenities and services by having a deep understanding of products and offerings
Be the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledge
Display proficiency in accurately handling reservations and managing guest accounts
Skills and Experience

Innovative approach to exceeding customer service expectations
Skilled at collaborating within teams, as well as working independently
Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
Proficiency in both written and verbal communication
Previous experience in hotel front desk operations is a valuable asset
Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays
Accor Benefits

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor's industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe. Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
#J-18808-Ljbffr


  • Guest Service Agent

    vor 2 Wochen


    Cairns, Österreich Hilton Worldwide, Inc. Vollzeit

    Job Description - Guest Service Agent (HOT0B2T0)Work Locations: Hilton Cairns, 34 Esplanade, PO Box 1114, Cairns 4870A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the...

  • Guest Service Agent

    vor 2 Wochen


    Cairns, Österreich Hilton Worldwide, Inc. Vollzeit

    Job Description - Guest Service Agent (HOT0B2T0)Work Locations: Hilton Cairns, 34 Esplanade, PO Box 1114, Cairns 4870A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing? As Guest Service Agent, you will serve on...

  • Guest Service Agent

    vor 4 Wochen


    Cairns, Österreich Accor Apartments & Realty Vollzeit

    Mantra Esplanade Cairns sits within a prime location, walking distance to the swimming lagoon, pier and marina and a variety of restaurants, bars and cafes right at its door. Offering an extensive range of hotel, one and two bedroom apartments, pool, spa and fully equipped exercise room, Mantra Esplanade Cairns attracts both leisure and corporate visitors to...

  • Guest Service Agent

    vor 4 Wochen


    Cairns, Österreich Accor Hotels Vollzeit

    Company DescriptionIbis Budget Dandenong is looking for a Guest Service Agent to join this ever thriving and exciting environment Ibis Budget Dandenong with 71 Rooms. At Ibis Budget Dandenong our reception is our unofficial director of first impressions! You lead with making every person feel welcome and create a memorable experience, right from GO!Job...

  • Guest Service Agent

    vor 1 Monat


    Cairns, Österreich Accor Hotels Vollzeit

    Company Description Ibis Budget Dandenong is looking for a Guest Service Agent to join this ever thriving and exciting environment Ibis Budget Dandenong with 71 Rooms. At Ibis Budget Dandenong our reception is our unofficial director of first impressions! You lead with making every person feel welcome and create a memorable experience, right from GO!Job...

  • Guest Services Agent

    vor 1 Monat


    Cairns, Österreich Accor Hotels Vollzeit

    Company Description From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability.With no fewer than 22 storeys, it's the tallest building of its kind in the area.Part of the Hann Casino Resort complex, our non-smoking hotel provides easy...

  • Concierge Agent

    Vor 3 Tagen


    Cairns, Österreich Accor Hotels Vollzeit

    Company DescriptionWe are far more than a worldwide leader. We are more than 240000 women and men who share something unique.Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differencesYes, we lead the way. But we want to go further, with audacity, with...

  • Concierge Agent

    Vor 3 Tagen


    Cairns, Österreich Accor Hotels Vollzeit

    Company DescriptionWe are far more than a worldwide leader. We are more than 240000 women and men who share something unique.Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differencesYes, we lead the way. But we want to go further, with audacity, with...


  • Cairns, Österreich Cairns And Hinterland Hospital And Health Service Vollzeit

    Exercise Physiologist, Cairns & Hinterland Hospital and Health Service - CairnsThe Cairns and Hinterland Hospital and Health Service covers a large geographic area with a diverse and growing population. The Health Service provides a wide range of primary care, acute and specialist services.Our staff are a part of the community we serve, and we strongly...

  • Sales Coordinator

    vor 2 Wochen


    Cairns, Österreich Down Under Tours Vollzeit

    Join the Down Under Tours Team… Are you an exceptionally organised Sales Coordinator seeking your next career move?Are you enthusiastic about Tropical North Queensland and enjoy the intricate details involved in providing premium guest experiences? Are you ready for a role that complements your lifestyle?We have an exciting opening for an experienced...


  • Cairns, Österreich Apollo Motorhome Holidays Pty Vollzeit

    Customer Service Representative - Full TimeCairns QLD, AustraliaReady to Hit the Road? Full Time Position Available – Start Immediately! Join a fun and supportive company cultureOngoing training and support providedUniforms includedWho Are We? We are thl, a global tourism operator and the largest commercial RV rental operator worldwide. Following our...

  • Houseperson

    Vor 3 Tagen


    Cairns, Österreich Accor Hotels Vollzeit

    Company DescriptionNestled in the heart of Wellington, Sofitel Wellington epitomizes unparalleled luxury and sophistication. Seamlessly combining modern elegance with timeless charm, offering discerning travellers an exquisite experience like no other.Job DescriptionYou are at the heart of the hotel! As Houseperson, you will take ownership of Public areas,...


  • Cairns, Österreich Labour Connect - Recruitment Services Vollzeit

    Import / Export Customer Service CoordinatorThe companyA leading supplier of freight forwarding expertise in Australia, with a status for excellence and quality in the market. This business has a national network and is proud of their number status of IATA agent in Australia. Committed to supplying advanced logistics results to clientele, they work to the...


  • cairns, Österreich Tideri Jobbörse Vollzeit

    Exercise Physiologist, Cairns & Hinterland Hospital and Health Service - Cairns The Cairns and Hinterland Hospital and Health Service covers a large geographic area with a diverse and growing population.The Health Service provides a wide range of primary care, acute and specialist services.Our staff are a part of the community we serve, and we strongly...


  • Cairns, Österreich Labour Connect - Recruitment Services Vollzeit

    Import / Export Customer Service CoordinatorThe companyA leading supplier of freight forwarding expertise in Australia, with a status for excellence and quality in the market.This business has a national network and is proud of their number status of IATA agent in Australia.Committed to supplying advanced logistics results to clientele, they work to the...


  • Cairns, Österreich Labour Connect - Recruitment Services Vollzeit

    Import / Export Customer Service Coordinator The company A leading supplier of freight forwarding expertise in Australia, with a status for excellence and quality in the market. This business has a national network and is proud of their number status of IATA agent in Australia. Committed to supplying advanced logistics results to clientele, they work to the...


  • Cairns, Österreich Tideri Jobbörse Vollzeit

    Exercise Physiologist, Cairns & Hinterland Hospital and Health Service - Cairns The Cairns and Hinterland Hospital and Health Service covers a large geographic area with a diverse and growing population.The Health Service provides a wide range of primary care, acute and specialist services.Our staff are a part of the community we serve, and we strongly...

  • Spa Coordinator

    vor 3 Wochen


    Cairns, Österreich Accor Hotels Vollzeit

    Is TanimiJob Summary/Purpose:The Spa Coordinator is responsible for all arrivals & departures & calls of all guests who come to Spa as per SOPs. They are responsible for providing customized attention, anticipating the guest / members' needs. Appropriate and genuine guest communication and engagement is essential to the success of this role. The reception...

  • Spa Coordinator

    vor 2 Wochen


    Cairns, Österreich Swaggie Vollzeit

    The Spa Coordinator is responsible for all arrivals, departures, and calls of all guests who come to the Spa as per SOPs.They provide customized attention, anticipating the guest/members' needs.Appropriate and genuine guest communication and engagement are essential to the success of this role.The reception role supports the overall operation within the spa...


  • Cairns, Österreich Hilton Worldwide, Inc. Vollzeit

    Job Description - Casual Food and Beverage Attendant (HOT0B2ZO)Job Number:HOT0B2ZOWork Locations:Hilton Cairns34 EsplanadePO Box 1114Cairns 4870A Food and Beverage Attendant affects every Guest experience with our restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and...