Manager, Performance Enablement | Sydney, Au
Vor 6 Tagen
Manager, Performance Enablement Westpac Banking Corporation, Sydney, Australia
Job Description
Full time, permanent role Location: Sydney Hybrid work arrangement
How will I help?
Join our Consumer Finance Operations (CFO) Performance Enablement team as a Manager - Performance Enablement, driving impactful initiatives for Westpac's Credit Card and Personal Loan services.
In this role, you'll be instrumental in delivering our FY25 Operations Strategy by optimising performance, providing data-driven insights, and ensuring our teams meet and exceed customer expectations.
Key responsibilities
Support business performance through data insights across the Consumer Finance value chain.
Collaborate with senior leaders to execute strategic initiatives, enhancing efficiency and productivity.
Lead the creation of insightful reports and streamline operations using PowerBI and analytics.
Drive initiatives that improve customer experience and operational processes through automation and simplification.
Build relationships across teams and develop programs to support staff capability and growth.
What do I need?
Experience in performance management, operations, or a related field within the financial services industry.
Demonstrated success in implementing strategic initiatives and driving operational excellence.
Strong analytical skills, with proficiency in data analysis tools and reporting software.
Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
Preferred experience working in an operations environment, with an understanding of operational dynamics, including banking products, offshore business partners, data, and risk.
How do I apply?
Start here.
Just click on the APPLY or APPLY NOW button.#J-18808-Ljbffr
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