Change Delivery Manager
vor 1 Woche
Business/Systems Analysts (Information & Communication Technology)Full timeYou'll be a part of a significant strategy to create and maintain Australia's best web-based digital platforms for quoting, selling and managing insurance policies. With a key focus being customer experience, the platforms allow our customer's channel of choice without compromise of experience. This role will also be responsible for directly leading and supporting up to 6 Business Analysts.Position AccountabilitiesEffectively lead a team of Business Analysts, including:Coordinating which initiatives are assigned to each Business AnalystRecruitment of Junior Business Analysts and Business Analysts for the team in collaboration with the BA Centre of Excellence;Demonstrate best practice business analysis and mentoring team members under guidance from the BA Centre of Excellence where required while updating the team's skills.Gather system and process requirements and design innovative solutions to business problems, which may involve:Facilitating workshops and engaging with relevant stakeholders and subject matter experts;Conducting field & desk research, e.g. user/stakeholder workshops, interviews and onsite observations, user surveys, competitor analysis and web analyticsDeveloping business process maps to ensure clarity around process for all stakeholdersDeliver a quality outcome through the effective management of issues, change requests and testing, including:Effectively managing any issues and subsequent change requests to balance the need for quality with cost and timeliness impacts;Testing, including developing the testing and approval process, briefing the testing team(s) and ensuring that the solution fully meets original requirements;Contribute to project and program delivery by:Ensuring all documentation reflects business understanding and adheres to A&G guidelines, including our definition of doneTaking accountability for assigned deliverables and ensuring effective and transparent communication with the end-to-end delivery team.Build confidence with stakeholders, creating positive relationships and credibility by working collaboratively through:Investigating and measuring process-improvement opportunities and working with the business to recommend and implement solutions.Participation and contribution to the Auto & General Business Analysis Community of Practice and Centre of Excellence where applicable.Ensure changes are effectively supported once implemented, including:Policy, procedure and training material/user guides as appropriate;Ensuring the Support & Testing Team has the necessary knowledge to support the change.Any other reasonable duties, as required, to ensure the effective delivery of changes across.What experience you'll bring:Minimum of 3-5 years of experience in Business Analysis in a transformation program of work and an agile delivery environment;Minimum of 2 years in a leadership roleProficient skills in business process modelling, As-Is/To-Be process mapping and data models;Previous experience working within regulated environments is highly beneficial;Effective stakeholder management: the ability to collaborate and bring together different viewpoints and expectations to drive towards an optimal outcomeDecisive in nature with the ability to think on your feet and make strong recommendations based on your commercial experienceStrong problem-solving skills; comfortable with managing change, complexity and ambiguity.Highly developed written and verbal communication skills.Location - This role will be based in our Toowong office.About usAuto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer If this sounds like you, apply today.Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
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Manager - Change & Delivery
vor 3 Wochen
Brisbane, Österreich Commonwealth Bank VollzeitDo work that mattersRetail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and business customers.Customer Service Direct (CSD) is at the heart of the Retail Bank and comprises of three frontline business units (Direct Banking, Direct Lending, Collections &...
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Change Delivery Manager
vor 1 Woche
Brisbane, Österreich Auto & General VollzeitBusiness/Systems Analysts (Information & Communication Technology) Full time You'll be a part of a significant strategy to create and maintain Australia's best web-based digital platforms for quoting, selling and managing insurance policies.With a key focus being customer experience, the platforms allow our customer's channel of choice without compromise of...
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Change Manager
Vor 2 Tagen
Brisbane, Österreich Queensland Ambulance Service VollzeitQueensland Ambulance Service (Organisation site)Human Resources; Office of the Deputy Commissioner Corporate Services; Head Office; LutwycheThe Change Manager is a key member of the QAS delivery team for the cross-agency Queensland Government Customer and Digital Group (QGCDG) Rostering, Time and Attendance (RTA) Project. The role is responsible for leading...
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Service Delivery Change Specialist
vor 3 Wochen
Brisbane, Österreich Australian Retirement Trust VollzeitAdd expected salary to your profile for insights.Take hold of a monster opportunity and join our Member Business Enablement team as a Service Delivery Change Specialist. If you're a good fit for this role and live in Brisbane, we'd love you to apply.You'll get 14% super as standard, to help your future come alive.Unleash your potential and build a career to...
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Service Delivery Change Specialist
vor 3 Wochen
Brisbane, Österreich Australian Retirement Trust VollzeitAdd expected salary to your profile for insights.Take hold of a monster opportunity and join our Member Business Enablement team as a Service Delivery Change Specialist.If you're a good fit for this role and live in Brisbane, we'd love you to apply. You'll get 14% super as standard, to help your future come alive.Unleash your potential and build a career to...
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Change Manager
Vor 4 Tagen
Brisbane, Österreich Bolton Clarke Vollzeit6 Month maximum term contract Flexible work arrangements - Kelvin Grove Head office Generous salary packaging - up to $18,550 per annum tax free About Us Bolton Clarke is Australia's largest independent, not-for-profit aged care provider shaping the future of positive ageing.With RSL Queensland and the Royal District Nursing Service at the heart of our DNA,...
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Change Manager
vor 2 Monaten
Brisbane, Österreich Paxus - Technology + Digital Talent VollzeitOur client is a large Queensland government department who are looking for a Change Manager to join them on an initial 8 month contract + extensions on offer.This role is based in Brisbane CBD + flexible WFH on offer.The Role:Lead change management activities in relation to the Project, a large scale digital transformation initiative.Provide change...
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Change Manager
vor 3 Wochen
Brisbane, Österreich Australia And New Zealand Banking Group Limited VollzeitSelect how often (in days) to receive an alert:Change ManagerLocation: DocklandsAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a Change Manager, ANZ – Suncorp Bank Integration Program in our team, you'll...
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Brisbane, Österreich Tideri Jobbörse VollzeitBusiness/Systems Analysts (Information & Communication Technology) Full time You'll be a part of a significant strategy to create and maintain Australia's best web-based digital platforms for quoting, selling and managing insurance policies.With a key focus being customer experience, the platforms allow our customer's channel of choice without compromise of...
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Organisational Change Manager
Vor 4 Tagen
Brisbane, Österreich Queensland Health VollzeitDigital Metro North (DMN) works collaboratively with Metro North Health (MNH) clinical leads and end users to deliver the digital transformation strategy for Metro North Health. It will ultimately create an integrated digital hospital and healthcare environment across Metro North. In meeting this strategy, significant capital works are being undertaken over...
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It Change Manager
vor 2 Wochen
Brisbane, Österreich Troocoo Vollzeit6 month contract + 2 x 12 month extensionsOpen to ACT, QLD, VICAbout the RoleWe are looking for an experienced IT Change Manager to deliver complex change initiatives across multiple interdependencies.Supported by an Enterprise Change Management Office, you will have excellent communication skills and demonstrated experience in IT change.If you excel at...
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Organisational Change Manager
vor 1 Monat
Brisbane, Österreich Suncorp VollzeitJoin an Enterprise Change team made up of supportive and highly experienced Change practitioners and leaders Collaborative and customer focussed, supportive team culture Data Retention and Remediation program We're never just satisfied with how things are – because we know how things could be.And it's our expert Technology team who forge ahead every day to...
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Software Developer/Change Manager
vor 3 Wochen
Brisbane, Österreich Emanate Technology VollzeitSystems Developer/Change Manager Emanate Technology is partnering with a well-known State Government Department in the Human Services space to find a talented Systems Developer/Change Manager.The successful candidate will be responsible for leading Service Management across a particular application development lifecycle and will get to utilise their...
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Change Manager
vor 2 Wochen
Brisbane, Österreich Abergeldie Complex Infrastructure VollzeitAbout usAbergeldie is a locally owned contractor with 30 years' industry experience in Australia and New Zealand. We design and deliver projects in the Water, Bridges, Transport, Underground, Energy and Remediation sectors. About the opportunityAt Abergeldie, we are on an exciting journey of transformation as we prepare for our next phase of growth. To...
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Change Manager
vor 2 Wochen
Brisbane, Österreich Abergeldie Complex Infrastructure VollzeitAbout us Abergeldie is a locally owned contractor with 30 years' industry experience in Australia and New Zealand.We design and deliver projects in the Water, Bridges, Transport, Underground, Energy and Remediation sectors.About the opportunity At Abergeldie, we are on an exciting journey of transformation as we prepare for our next phase of growth.To...
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Change Manager
vor 2 Wochen
Brisbane, Österreich Abergeldie Complex Infrastructure VollzeitAbout us Abergeldie is a locally owned contractor with 30 years' industry experience in Australia and New Zealand.We design and deliver projects in the Water, Bridges, Transport, Underground, Energy and Remediation sectors.About the opportunity At Abergeldie, we are on an exciting journey of transformation as we prepare for our next phase of growth.To...
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Change Management Manager
vor 2 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitChange Management Manager Prometheus Federal Services (PFS), a public-sector management consulting firm serving federal health and social services agencies, is seeking a Change Management Manager to lead teams to support the change components of various implementation of Veterans Health Care Transformation efforts.Experience with the Veteran's Health...
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Change Manager
vor 3 Wochen
Brisbane, Österreich Humanised Group VollzeitContract/TempAdd expected salary to your profile for insightsChange Manager – Technology Improvement ProjectImmediate Opportunity6 month daily rate contractBrisbane | 3 days in office Our client is a leading organisation committed to driving innovation and excellence through the strategic implementation of cutting-edge technology solutions.We are seeking...
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Change Manager
vor 3 Wochen
Brisbane, Österreich Humanised Group VollzeitContract/TempAdd expected salary to your profile for insightsChange Manager – Technology Improvement ProjectImmediate Opportunity 6 month daily rate contract Brisbane | 3 days in office Our client is a leading organisation committed to driving innovation and excellence through the strategic implementation of cutting-edge technology solutions.We are seeking...
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Change Manager
vor 3 Wochen
Brisbane, Österreich Humanised Group VollzeitContract/TempAdd expected salary to your profile for insightsChange Manager – Technology Improvement ProjectImmediate Opportunity6 month daily rate contractBrisbane | 3 days in officeOur client is a leading organisation committed to driving innovation and excellence through the strategic implementation of cutting-edge technology solutions. We are seeking...
