Director Of Operations, It
Vor 7 Tagen
Director of Operations, IT
Sydney Campus
Full-time, Ongoing opportunity
Rewarding opportunity Friendly and collaborative environment Competitive salary + 14.25% superannuation About the university
The University of Notre Dame Australia is a private Catholic University with over 1,000 permanent staff providing an exceptional educational experience to over 12,000 students across our Fremantle, Broome, and Sydney campuses, as well as clinical schools in Victoria and New South Wales.
About the office
The Information Technology Office is at the forefront of the University's success, driving cutting-edge technology solutions that empower Learning & Teaching, Research, and Administration across the institution. Our Information Technology Office is committed to an ambitious digital transformation journey, whilst fostering a culture of innovation and engagement across the University. We serve as trusted advisors, proactively identifying and prioritising continuous improvement initiatives and delivering impactful digital technology changes. Our goal is to ensure a resilient and forward-thinking IT environment that consistently meets the evolving needs of our community.
About the role
The Director of Operations is responsible for leading the digital excellence, service delivery, and operations, and ensuring excellent customer service. This role is crucial in improving the university's digital platforms, technological infrastructure and delivering high-quality IT services to support the university's mission and objectives.
Key Responsibilities
Responsible for digital customer excellence across student facing platforms. Leading a team of business partners to maintain and improve enterprise platforms. Driving UX / UI improvements across customer platforms. Design and deliver platform improvements focusing on a customer centric lens. Contribute to the digital strategy and transformation plan. Responsible for the oversight service delivery, ensuring reliability, security, and scalability to meet university needs. Lead the service delivery team to ensure efficient, high-quality IT services and improve customer satisfaction through best practices. Develop and implement strategies for outstanding customer service, resolving issues promptly and effectively. Identify and mitigate IT risks, ensuring regulatory compliance. Establish relevant KPIs to track IT performance, providing regular reports to senior leadership. Contribute to the strategic and operational governance of the IT department as a member of the senior IT leadership team. Qualifications, skills & experience
Postgrad qualifications in information technology, Computer Science, or related field. Hands-on experience with delivering digital platform improvements. Industry qualification and/or extensive relevant experience in either Experience Design, UX, Information Technology, or Business Administration. 10+ years' experience delivering technology services in complex, high availability technology environments that deliver critical digital services. Proven experience delivering platform improvements. Proven expertise in the management of significant human and material resources. Expert ability in applying service and digital design methodologies such as UX, UI, Service Delivery with a customer experience focus to solve complex business problems aligned to the priority areas as defined by our strategic, operational and stakeholder needs. Jira Service Management experience or ability to demonstrate experience with similar technology. Proven experience in managing large-scale IT projects and change management initiatives. Strong understanding of IT demand management and strategic planning. Demonstrated leadership and team management skills. Benefits
Generous training and development opportunities Friendly and collaborative working environment Fast-paced environment with opportunity for professional growth How to apply
Please apply online with a resume and cover letter outlining your suitability for the role. To expedite the process, we will begin shortlisting and conducting interviews prior to the close of the advertisement. We encourage applicants to apply as soon as possible.
Applications closing date: 29 November 2024
For further information on how to apply, please visit: How to apply | Notre Dame
Applicants are expected to have current and valid work rights in Australia.
Aboriginal and Torres Strait Islander people are encouraged to apply.
The University of Notre Dame Australia seeks to increase the diversity of our workforce to better meet the different needs of the University and its stakeholders and to improve equal opportunity outcomes for our staff.
Contact us
Please direct your queries regarding this role to Janette Tam, ******
Unsolicited contact from recruitment agencies will not be entertained.
#J-18808-Ljbffr
-
Director Of Operations, It
Vor 7 Tagen
Sydney, Österreich The University Of Notre Dame VollzeitFull timeDirector of Operations, IT Sydney Campus Full-time, Ongoing opportunity Rewarding opportunityFriendly and collaborative environmentCompetitive salary + 14.25% superannuationAbout the universityThe University of Notre Dame Australia is a private Catholic University with over 1,000 permanent staff providing an exceptional educational experience to...
-
Director Of Operations, It
Vor 7 Tagen
Sydney, Österreich The University of Notre Dame Australia Employees, Location ... VollzeitDirector of Operations, ITSydney CampusFull-time, Ongoing opportunityRewarding opportunityFriendly and collaborative environmentCompetitive salary + 14.25% superannuationAbout the universityThe University of Notre Dame Australia is a private Catholic University with over 1,000 permanent staff providing an exceptional educational experience to over 12,000...
-
Director Of Operations, It
Vor 7 Tagen
Sydney, Österreich The University of Notre Dame Australia Employees, Location ... VollzeitDirector of Operations, IT Sydney Campus Full-time, Ongoing opportunity Rewarding opportunity Friendly and collaborative environment Competitive salary + 14.25% superannuation About the university The University of Notre Dame Australia is a private Catholic University with over 1,000 permanent staff providing an exceptional educational experience to over...
-
Director Of Operations, It
Vor 7 Tagen
Sydney, Österreich The University of Notre Dame Australia Employees, Location ... VollzeitDirector of Operations, IT Sydney Campus Full-time, Ongoing opportunity Rewarding opportunityFriendly and collaborative environmentCompetitive salary + 14.25% superannuationAbout the university The University of Notre Dame Australia is a private Catholic University with over 1,000 permanent staff providing an exceptional educational experience to over 12,000...
-
Director Of Operations, It
Vor 7 Tagen
Sydney, Österreich The University Of Notre Dame VollzeitFull timeDirector of Operations, ITSydney CampusFull-time, Ongoing opportunityRewarding opportunityFriendly and collaborative environmentCompetitive salary + 14.25% superannuationAbout the universityThe University of Notre Dame Australia is a private Catholic University with over 1,000 permanent staff providing an exceptional educational experience to over...
-
Director Of Operations, It
vor 2 Wochen
Sydney, Österreich The University of Notre Dame Australia Employees, Location ... VollzeitDescription Director of Operations, IT Sydney Campus Full-time, Ongoing opportunity Rewarding opportunity Friendly and collaborative environment Competitive salary + 14.25% superannuation About the university The University of Notre Dame Australia is a private Catholic University with over 1,000 permanent staff providing an exceptional educational...
-
Director Of Operations, It
Vor 3 Tagen
Sydney, Österreich Tideri Jobbörse VollzeitFull time Director of Operations, ITSydney CampusFull-time, Ongoing opportunity Rewarding opportunity Friendly and collaborative environment Competitive salary + 14.25% superannuation About the university The University of Notre Dame Australia is a private Catholic University with over 1,000 permanent staff providing an exceptional educational experience to...
-
Director - It Operations
vor 2 Wochen
Sydney, Österreich Talent International VollzeitYou can be based in Canberra, Sydney, Melbourne, BrisbaneNV1 Clearance requiredFamiliarity with the Defence infrastructure environment criticalThis role would suit someone on the path of becoming a CIO.Are you a dynamic leader with a passion for driving IT infrastructure and operational excellence? We are currently seeking Director of IT Operations who will...
-
Director - It Operations
vor 2 Wochen
Sydney, Österreich Talent International VollzeitYou can be based in Canberra, Sydney, Melbourne, Brisbane NV1 Clearance required Familiarity with the Defence infrastructure environment critical This role would suit someone on the path of becoming a CIO. Are you a dynamic leader with a passion for driving IT infrastructure and operational excellence?We are currently seeking Director of IT Operations who...
-
Director Of Operations
vor 2 Monaten
Sydney, Österreich Hilton Hotels VollzeitJOB DESCRIPTION Why you'll love working for Hilton!We are the World's #1 Best Workplace as certified by Great Place to Work and Fortune magazine.A competitive industry salary and bonus scheme.Extensive range of career development opportunities.100 discounted travel nights per year for you, your friends or family to enjoy at any of our 7000+ hotels located in...
-
Executive Director Of Placements
vor 1 Monat
Sydney, Österreich City Of New York VollzeitAPPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121).The Department of Homeless Services (DHS) is one of the largest...
-
Director Of Event Operations
vor 1 Monat
Sydney, Österreich Hyatt Corporation VollzeitDirector of Event Operations Hyatt Regency Sydney Summary About HyattAt Hyatt, we care for people so they can be their best.As we continue to grow, we don't lose sight of what's most important—people.Hyatt is a company that was built by family.It's a workplace where co-workers become friends.Every day we care for our guests.Care is at the heart of our...
-
Director Of Event Operations
vor 1 Monat
Sydney, Österreich Https:Www.Energyjobline.ComSitemap.Xml VollzeitDirector of Event Operations Hyatt Regency Sydney AU - NS - Sydney Banquets Hourly/Entry Level Employee Full-time Req ID: SYD002665 About Hyatt At Hyatt, we care for people so they can be their best.As we continue to grow, we don't lose sight of what's most important—people.Hyatt is a company that was built by family.It's a workplace where co-workers...
-
Director Of Event Operations
vor 4 Wochen
Sydney, Österreich Https:Www.Energyjobline.ComSitemap.Xml VollzeitDirector of Event Operations Hyatt Regency Sydney, AU - NS - Sydney Banquets Hourly/Entry Level Employee Full-time Req ID: SYD002665 Summary About Hyatt At Hyatt, we care for people so they can be their best.As we continue to grow, we don't lose sight of what's most important—people.Hyatt is a company that was built by family.It's a workplace where...
-
Director Of Operations
vor 2 Wochen
Sydney, Österreich Travel Trade Recruitment Ltd VollzeitA global leader in travel services is seeking a highly skilled Director of Operations to oversee and drive performance. The ideal candidate will be an experienced executive capable of leading a large, cross-functional team and ensuring high-quality, timely responses to client needs, even in high-pressure situations.Role OverviewThe Director of Operations is...
-
Director Of M&A
Vor 7 Tagen
Sydney, Österreich Kinetic IT VollzeitDirector of M&A (Mergers and Acquisitions)We are currently seeking to appoint a Director of M&A (Mergers and Acquisitions), as a key role within our Corporate Performance unit at Kinetic IT. This area of the business connects the board, strategy, business planning, and organisational performance, enabling a dynamic and efficient corporate environment.ABOUT...
-
It Infrastructure Operations Manager
vor 3 Wochen
Sydney, Österreich Clicks It Recruitment VollzeitNetworks & Systems Administration (Information & Communication Technology)Are you an experienced IT Operations Manager or a seasoned IT Infrastructure Team Lead ready to elevate your career?Join this dynamic and innovative organisation dedicated to producing products on a global scale!About the Role: The company is seeking a hands-on IT Operations Manager to...
-
Director Of M&A
Vor 5 Tagen
Sydney, Österreich Kinetic IT VollzeitDirector of M&A (Mergers and Acquisitions)We are currently seeking to appoint a Director of M&A (Mergers and Acquisitions), as a key role within our Corporate Performance unit at Kinetic IT. This area of the business connects the board, strategy, business planning, and organisational performance, enabling a dynamic and efficient corporate environment.ABOUT...
-
Director Of Operations
vor 3 Wochen
Sydney, Österreich Travel Trade Recruitment VollzeitA global leader in travel services is seeking a highly skilled Director of Operations to oversee and drive performance.The ideal candidate will be an experienced executive capable of leading a large, cross-functional team and ensuring high-quality, timely responses to client needs, even in high-pressure situations.Role OverviewThe Director of Operations is...
-
Director Of M&A
Vor 3 Tagen
Sydney, Österreich Kinetic IT VollzeitDirector of M&A (Mergers and Acquisitions)Job no: WWREQ0027922Employment type: Full TimeLocation: Canberra, Sydney, Melbourne, PerthCategories: LeadershipABOUT THE OPPORTUNITY We are currently seeking to appoint a Director of M&A, as a key role within our Corporate Performance unit at Kinetic IT. This area of the business connects the board, strategy,...
