Buscojobs | Kandji | Customer Success Associate, Apac
vor 10 Stunden
About Kandji Kandji is the Apple device management and security platform that empowers secure and productive global work.
With Kandji, Apple devices transform themselves into enterprise-ready endpoints, with all the right apps, settings, and security systems in place.
Through advanced automation and thoughtful experiences, we're bringing much-needed harmony to the way IT, InfoSec, and Apple device users work today and tomorrow.
The Opportunity As a Customer Success Manager, you'll be responsible for the success of our customers.
As a Trusted Advisor with deep product knowledge and empathy, you'll understand customers' business objectives and align them with product capabilities.
You'll lead end-user training and enablement initiatives, conduct customer onboardings and business reviews, and serve as the "voice of the customer" in internal meetings.
You'll be responsible for ensuring retention, identifying new business opportunities, and driving high product usage and value across our customer base.
Required to work on-site in our Sydney office Monday - Friday.
How you will make a difference day to day Communicate efficiently and effectively with our customers - we primarily communicate via chat and email, but you'll also have video conferences when the need arises.Onboarding & Adoption: Use a consultative-like approach to drive ROI, retention, expansion, and high product usage.Develop and enact a custom plan for each customer's onboarding, expansion, and renewal goals.Enablement & Partnership: Lead end-user training, conduct executive business reviews, and proactively monitor and drive product usage to ensure the customer is maximizing value.Evangelize: Communicate new use cases and features/functionality that will enhance the customer's workflow and drive organizational product adoption.Customer Advocate: Passionate about the customer experience and skilled in translating customer feedback into product requests.Collaborate: Work cross-functionally with strategic and technical colleagues to accomplish customer goals.Change Leadership: Provide recommendations on changes and design enhancements to improve processes, customer experience, and performance.Team Leadership: Effectively coach team members to their fullest potential.
Mitigate conflict and communication problems.
Ensure the team is unified on a common goal and strategy.We'd love to hear from you if you have 3+ years of experience in a fast-growing company; direct experience with SaaS products, solutions, or ecosystems preferred.3+ years customer-facing experience as a Customer Success Manager.Experience maintaining ARR of 3M+.Experience being on a Success team to meet revenue KPIs.Experience with tools and platforms like Salesforce and JIRA.Expert in driving results and outcomes while solving complex business problems, both individually and through others.Excellent presentation, organizational, and communication skills (both written and verbal).
A written sample may be requested.Ability to partner effectively with C-Suite, VP, and Director-level contacts, along with day-to-day users of the software.Team and goal-oriented.
High output; low ego.Nice to haves, but NOT required Knowledge of SaaS post-sale support motion and technical curiosity is a plus.Ability to travel (light travel to conferences or customers may be required).Experience working with or supporting Apple devices.Benefits & Perks 20 days PTO10 Wellness / Sick days9 holidays (+ additional days depending on region)16 weeks of Paid Family and Medical Leave (inclusive of Paid Parental Leave)Kandji Wellness Week Off First Week of JulyGroup private medicalGroup income protectionGroup life / TPD policyMonthly Uber Eats meal credit80 AUD monthly Internet reimbursementEmployee referral bonus programCarta Equity AdvisoryModern Health - Mental Health Benefits - Individual and DependentsWorking Advantage Employee DiscountsFertility BenefitNovated Leasing via DrivaSuperannuation Fund at 11.5%Monthly Gym MembershipLunch 5x a weekWe are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far.
If you're someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.
At Kandji we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically.
We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
Kandji is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace.
Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.
#J-18808-Ljbffr
-
Buscojobs | Customer Success Associate, Apac
vor 2 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitAbout Kandji Kandji is the Apple device management and security platform that empowers secure and productive global work.With Kandji, Apple devices transform themselves into enterprise-ready endpoints, with all the right apps, settings, and security systems in place.Through advanced automation and thoughtful experiences, we're bringing much-needed harmony to...
-
Datadog | Customer Success Associate
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitAs a Customer Success Associate, you will train, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention.You'll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts.Associates follow a well-defined methodology to...
-
Central Coast, Österreich Buscojobs VollzeitDo you have a passion for Golf and Business?Would you love to work with and service the best golf coaches, club fitters, indoor facilities, driving ranges, and players in the Golf Industry?Are you ambitious, self-driven, and willing to go the extra mile?Then you should join our successful Trackman Golf team in Australia!Trackman is a fast-growing sports...
-
Buscojobs | Customer Success Operations Manager
vor 8 Stunden
Central Coast, Österreich Buscojobs VollzeitAbout Megaport Megaport has transformed the way IT gets connected.We're global leaders in Network as a Service (NaaS), changing the way businesses reach the cloud.We're also a leading partner to Amazon, Microsoft, Google, IBM, Oracle, NYSE, and many other leading technology companies.Megaport is a publicly traded company on the Australian Stock...
-
Associate Customer Success Manager
vor 2 Wochen
Central Coast, Österreich Buscojobs VollzeitAssociate Customer Success Manager Location: Sydney, New South Wales, AustraliaPosted on: Posted YesterdayJob Requisition ID: R-17219TELUS Health is empowering every person to live their healthiest life.Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of...
-
Associate Customer Success Manager
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitAssociate Customer Success ManagerLocation: Sydney, New South Wales, AustraliaPosted on: Posted YesterdayJob Requisition ID: R-17219TELUS Health is empowering every person to live their healthiest life.Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of...
-
Buscojobs | Client Success Associate
vor 9 Stunden
Central Coast, Österreich Buscojobs VollzeitThe Client Success team follows a Client for Life Philosophy, ensuring that every Gartner client receives value far exceeding their investment.Associates seek to understand and surface client's business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business.They are...
-
Customer Success Associate
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitAt Qualtrics, we create software that the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love.We are the creators and stewards of the Experience Management category serving over 18,000 clients globally.Building a category takes grit, determination, and an appreciation for the...
-
Buscojobs | Associate Customer Success Manager
vor 2 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitAssociate Customer Success Manager Location: Sydney, New South Wales, Australia Posted on: Posted Yesterday Job Requisition ID: R-17219 TELUS Health is empowering every person to live their healthiest life.Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of...
-
Cochlear | Customer Success Manager
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitCochlear is the global market leader in implant hearing solutions.Cochlear's mission is to help people hear and be heard.Around the world, more people chose a Cochlear-branded hearing implant system than any other.A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from...
-
Central Coast, Österreich Tideri Jobbörse VollzeitMattermost provides secure, workflow-centric collaboration for technical and operational teams that need to meet nation-state-level security and trust requirements.We serve technology, public sector, national defense, and financial services industries with customers ranging from tech giants to the world's largest banks, to the U.S. Department of Defense and...
-
Kudosity | Customer Success Manager
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitKudosity is seeking a Customer Success Manager to drive business growth, support sales operations, and promote our products and services across our APAC customer base.How you'll make an impactAs the main commercial contact for existing accounts, you'll build strong, productive relationships while identifying new business opportunities within APAC clients and...
-
Associate Customer Success Manager
vor 1 Monat
Central Coast, Österreich The Simpro Group Pty Ltd VollzeitAssociate Customer Success ManagerApply locations: Eight Mile Plains, Queensland, AustraliaTime type: Full timePosted on: Posted 3 Days AgoJob requisition id: JR101032First Things First - What We Can Offer YouGround-breaking parental leave programUp to 4 weeks' annual "Work from Anywhere" benefitSecond-to-none product trainingOpportunities for growth,...
-
Qualtrics | Customer Success Associate
Vor 6 Tagen
Central Coast, Österreich Buscojobs VollzeitAt Qualtrics, we create software that the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love.We are the creators and stewards of the Experience Management category serving over 18,000 clients globally.Building a category takes grit, determination, and an appreciation for the...
-
Central Coast, Österreich Tideri Jobbörse VollzeitAssociate Director, Professional Marketing, GP Channel, APAC (APAC based) Department: Marketing Employment Type: Full Time Location: Sydney Description Join a team that is changing millions of lives.Transforming smiles, changing lives.At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the...
-
Central Coast, Österreich Tideri Jobbörse VollzeitDo you have a passion for Golf and Business?Would you love to work with and service the best golf coaches, club fitters, indoor facilities, driving ranges and players in the Golf Industry?And are you ambitious, self-driven, and willing to go the extra mile?Then you should join our successful Trackman Golf team in Australia!Trackman is a fast-growing sports...
-
Tideri Jobbörse | Kudosity | Customer Success Manager
vor 23 Stunden
Central Coast, Österreich Buscojobs VollzeitKudosity is seeking a Customer Success Manager to drive business growth, support sales operations, and promote our products and services across our APAC customer base.How you'll make an impactAs the main commercial contact for existing accounts, you'll build strong, productive relationships while identifying new business opportunities within APAC clients and...
-
Client Success Associate
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitThe Client Success team follows a Client for Life Philosophy, ensuring that every Gartner client receives value far exceeding their investment.Associates seek to understand and surface client's business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business.They are...
-
Customer Success Manager
Vor 6 Tagen
Central Coast, Österreich Buscojobs VollzeitThe Customer Success Manager (II) is responsible for maintaining strong relationships with HSI small- medium clients, supporting their experience with HSI products and services, achieving account growth (upsell) and retaining the license long term (renewal).This role requires excellent communication and business acumen, a strong understanding of product...
-
Buscojobs | Customer Success Operations Manager
vor 2 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitAbout Megaport Megaport has transformed the way IT gets connected.We're global leaders in Network as a Service (NaaS), changing the way businesses reach the cloud.We're also a leading partner to Amazon, Microsoft, Google, IBM, Oracle, NYSE, and many other leading technology companies.Megaport is a publicly traded company on the Australian Stock...
