Executive Manager, Government Notices Unit
vor 1 Monat
Executive Manager, Government Notices Unit – Financial Crime Surveillance
Role can be based in Sydney or Adelaide. Permanent, full-time role How will I help? The Financial Crime Surveillance (FCS) team is part of Westpac's Risk Division and is responsible for detecting, deterring and fighting financial crime.
This role is part of the first line of defence for financial crime related risks such as anti-money laundering, sanctions, KYC and customer due diligence.
In this role, you'll be overseeing team performance and implementing strategies to enhance team capabilities.
As the Executive Manager, you will define team strategies and investment priorities, ensuring that team managers adhere to Westpac Group protocols, policies, and procedures in all tasks.
You'll also identify opportunities for continuous improvement.
A key part of your role is fostering a collaborative team environment while managing business processes, people, risks, and dependencies effectively.
You will work closely with internal teams and external partners to address and mitigate financial crime risks.
Your day to day will look like:
Business Leadership - Government Notice Unit: Lead the Government Notices Unit (GNU) to meet SLAs and compliance obligations, manage forecasting and work progress, and apply Active Operations Management (AOM) principles for resource management.
Maintain relationships with law enforcement and third-party organizations, contribute to the FCS business plan, and ensure timely risk identification and remediation.
Collaborate across teams to resolve complex issues, engage senior leadership on financial crime risks, and help develop controls to ensure compliance with the Group's financial crime policies. People Leadership: Drive team performance through clear objectives, coaching, development, recruitment, and recognition of customer-focused behaviours. Operations Management: Ensure effective resource management, accurate forecasting, skill development, and KPI analysis.
Oversee integrated teams, resolve customer issues, execute remediation plans for performance gaps, and drive customer-centric practices to achieve operational excellence. Stakeholder Management: Build and manage key internal and offshore relationships to enhance customer experience, ensure partner accountability, and drive process improvements.
Lead a customer-focused culture, oversee incident management, and contribute to service level agreement development for partners. Projects and Continuous Improvement: Lead process improvements, offer expertise on initiatives, ensure accurate documentation, and support Team Managers in delivering operational and commercial value. What do I need? Legal qualification (Australian preferred, international considered) with specialisation in administrative or public law, and/or data privacy. Strong knowledge of Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) laws, specifically in handling statutory notices. Proficient in understanding and applying business processes, support systems, and AOM practices. Ability to leverage business metrics for managing operations and improving efficiency. Proven experience in managing internal stakeholder relationships and driving successful outcomes. Experience in leading and managing team-based change initiatives. Thorough understanding and application of legal, compliance, and regulatory requirements. Expertise in risk management principles and their practical application. How do I apply? Start here.
Just click on the APPLY or APPLY NOW button.
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