Duty Manager
vor 1 Monat
We are Veriu Group (pronounced 'Very You')
Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location.
We aim to bring people together in new ways, to create lifelong travel memories that can't be found in a guidebook, and to help people discover the true experience of a place.
Through our brands Punthill Apartment Hotels and Veriu Hotels & Suites, we operate 25 hotels across Australia and have over 35 years of brand history.
Our ambitious plan to operate 80 hotels by 2030 becomes closer this year with numerous new hotel openings across the country, and this means we're well on our way to achieving our mission of becoming the largest Australian-owned apartment hotel operator.
Our people are incredible because they're empowered to be themselves.
We're not about hierarchy or rigid structure.
Instead, we create an environment where people can make decisions, feel supported and access unlimited opportunities for growth.
Our values of Relationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, and are what our diverse culture is all about.
Now is the perfect time for like-minded people to join our expansion journey.
If you're looking for a meaningful role that can make a serious impact, within a culture that allows you to be truly you – you've found us and we can't wait to hear from you
Excited to be part of something big?
Veriu Macquarie Park, our flagship 184-key apartment hotel, is opening soon, and we're looking for a Super Host (Duty Manager) to lead the charge in creating unforgettable guest experiences.
This is your chance to be at the heart of the action from day one, shaping our Front Office team and setting the standard for what exceptional service looks like.
As a Super Host, you'll build a dynamic, cohesive team by training and managing our Local Hosts, ensuring that every guest interaction is seamless.
You'll anticipate needs, solve problems before they even arise, and go above and beyond to make sure guests leave with nothing but great memories.
Your leadership will be key in crafting a front office culture that thrives on building genuine relationships and earning guest loyalty.
This is more than just a role—it's an opportunity to bring your passion and expertise to the table, help launch a landmark property, and grow with a brand that's all about creating extraordinary guest journeys.
If you're ready to take the next step in your career and lead with energy and purpose, we want to hear from you
Responsibilities
Reporting to the Hotel General Manager, you'll be part of a small team of genuine people, looking to create lasting memories and exceptional experiences for each and every guest.
No day will be the same, but each day you'll strive to:
Oversee the front office inc. complaint escalation and problem-solving, team management and training, rostering & timesheet approvals Ensure the front office provides a high level of guest services to guests at check-in, check-out, and during stay Create new ways to leave guests with a lasting memorable experience Use your inquisitive nature to identify new sales leads, encouraging the team to do the same Manage emergency situations in a safe and professional matter Build strong and authentic relationships with your teammates and our guests Provide assistance in managing events/functions of the hotel Provide support and assistance to the General Manager in higher-level hotel management and admin tasks, in order to prepare yourself for a future Hotel Manager role You'll be someone looking for a long-term career with a growing, Australian-owned hotel group.
Access:
National career growth opportunities Accelerated development in a variety of hotel management or corporate areas The chance to join our Fast-Track Hotel Management Development program Genuine flexibility and job security High performing culture that values relationships & individuality, where our leadership know you by name Generous referral bonuses when you refer your friends to work with us (up to $1000) Discounts on accommodation across our network Discounts on private health insurance Access to our Employee Assistance Program Desired Skills and Experience About You
We work in a fast-paced environment where no day is the same, so we're looking for people who are adaptable, enjoy variety and operate with an ownership mindset.
The successful person must have:
Approved Australian working rights (Australian Citizenship, Permanent Residency or a Visa with approved working rights) First Aid Certificate (or be able to obtain before starting) Responsible Service of Alcohol Certificate (or be able to obtain before starting) Flexibility to work at variety of shifts throughout the week, including public holidays on rotation with other team members (although no overnight shifts required) Demonstrated experience leading a team with kindness in order to achieve outcomes Demonstrated ability to problem solve and manage escalated complaints with appropriate resolutions High standards of attention to detail and communication skills (written & verbal) Strong experience in a customer service role #J-18808-Ljbffr
-
Warehouse Storeperson
vor 1 Monat
Sydney, Österreich Lotte Duty Free VollzeitLocation:SYD Warehouse Posted on:05 November 2024 ABOUT LOTTE DUTY FREE Lotte Duty Free is one of the world's leading retailers that operate across 21 locations in 7 countries and 13 airports.Strategically positioned amongst the most coveted destinations (including Australia, New Zealand, Japan, South Korea, Singapore, Vietnam and USA), we showcase a world...
-
Duty Manager
vor 2 Monaten
Sydney, Österreich Cke Restaurants VollzeitWHO WE ARE?Scape's vision is to be the Earth's best living company. We are a leading provider of student accommodation in Australia, currently providing a home to 17,000 students and growing. We don't simply provide a bed and roof; we also offer a unique experience and a safe environment to help students make the most of their studies.THE ROLEThe Duty...
-
Duty Manager
vor 3 Monaten
Sydney, Österreich Cke Restaurants VollzeitWHO WE ARE? Scape's vision is to be the Earth's best living company. We are a leading provider of student accommodation in Australia, currently providing a home to 17,000 students and growing. We don't simply provide a bed and roof; we also offer a unique experience and a safe environment to help students make the most of their studies.THE ROLE The Duty...
-
Duty Manager
vor 4 Wochen
Sydney, Österreich Hilton Worldwide, Inc. VollzeitJob Description - Duty Manager (HOT0AOP2)Job Number:HOT0AOP2Work LocationsHilton Sydney 488 George Street Sydney 2000Job PurposeAs a Hilton Sydney Duty Manager you will be responsible for overseeing front office shift operations in our iconic 587 room hotel. This involves supervision and leadership of front office team members, assisting where required,...
-
Duty Manager
vor 4 Wochen
Sydney, Österreich Hilton Worldwide, Inc. VollzeitJob Description - Duty Manager (HOT0AOP2)Job Number:HOT0AOP2Work LocationsHilton Sydney 488 George Street Sydney 2000Job Purpose As a Hilton Sydney Duty Manager you will be responsible for overseeing front office shift operations in our iconic 587 room hotel. This involves supervision and leadership of front office team members, assisting where required,...
-
Duty Manager
vor 2 Monaten
Sydney, Österreich Hilton Worldwide, Inc. VollzeitJob Title: Duty Manager (HOT0AOP2)Work LocationsHilton Sydney488 George StreetSydney 2000Job PurposeAs a Hilton Sydney Duty Manager, you will be responsible for overseeing front office shift operations in our iconic 587-room hotel. This involves supervision and leadership of front office team members, assisting where required, dealing with guest complaints,...
-
Duty Manager
vor 2 Monaten
Sydney, Österreich Hilton Worldwide, Inc. VollzeitJob Title: Duty Manager (HOT0AOP2)Work LocationsHilton Sydney488 George StreetSydney 2000Job Purpose As a Hilton Sydney Duty Manager, you will be responsible for overseeing front office shift operations in our iconic 587-room hotel. This involves supervision and leadership of front office team members, assisting where required, dealing with guest complaints,...
-
Duty Manager
vor 3 Monaten
Sydney, Österreich Hilton VollzeitJob Purpose As a Hilton Sydney Duty Manager you will be responsible for overseeing front office shift operations in our iconic 587 room hotel.This involves supervision and leadership of front office team members, assisting where required, dealing with guest complaints, relations, and responding to emergency situations.As part of a Duty Manager team, you will...
-
Hotel Duty Manager
vor 2 Monaten
Sydney, Österreich Rydges Hotels Limited VollzeitAre you a passionate hotelier looking for your next opportunity? We are seeking a superstar Duty Manager to join our small, close-knit team.This role is the perfect opportunity for Front Office Team Leaders & Supervisors who are looking to take the next step in their career.Or an energetic, outgoing Duty Manager who's looking for a highly customer...
-
Duty Manager
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitBETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.We value passion, creativity, and an appetite for change - for the better.Here, you'll be part of the team, empowered to explore more, experience more and supported...
-
Duty Manager
vor 2 Wochen
Sydney, Österreich Belgravia Leisure VollzeitNSW, Ian Thorpe Aquatic Centre - Sydney 2007 NSW, Ian Thorpe Aquatic Centre - Sydney 2007 Great career paths and development with an entrepreneurial organisation Attractive remuneration + free club access Enjoy a great work / life balance with mornings, evenings and weekend shifts This is a great opportunity for qualified, friendly and skilled Aquatic...
-
Duty Manager
vor 4 Wochen
Sydney, Österreich Mynrma VollzeitAt SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together.We're on a constant journey of improvement, delivering what we proudly call 'SIXT star...
-
Duty Technical Manager
vor 1 Monat
Sydney, Österreich Australian Chamber Orchestra - ?? VollzeitWe're looking for casual Front of House Duty Managers to work at our venue, ACO On The Pier in Sydney's Walsh Bay Arts Precinct.The ACO is one of Australia's most dynamic and highly regarded performing arts organisations. We are looking for Front of House Duty Managers for our home at Pier 2/3, to join our team:• Casual role• New, purpose-built venue•...
-
Duty Manager
Vor 4 Tagen
Sydney, Österreich Hyatt Hotels Corporation VollzeitIf you're looking for a career with our Inclusive Collection, please click here to view job postings.Duty Manager (Assistant Manager - Front Office)Care defines us at Hyatt. We see it in the way we treat each other and our guests. It's our superpower. We build connections, celebrate success and create inclusive environments, together.We have an exciting...
-
Bar & Cafe Duty Manager
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitWe are on the hunt for a Bar / Cafe Duty Manager to join our team and be a part of our team.We are looking for a reliable, highly organised person to help with our Cafe / Wine Bar & Functions here at 78.All roles include a mix of day, night, and weekend work.Role Responsibilities: Provide positive leadership Staff management Knowledge of current food & drink...
-
Duty Manager
Vor 4 Tagen
Sydney, Österreich Hyatt Hotels Corporation VollzeitIf you're looking for a career with our Inclusive Collection, please click here to view job postings.Duty Manager (Assistant Manager - Front Office)AU - NS - SydneyFront OfficeEntry Level ManagerFull-timeLocalSummaryCare defines us at Hyatt. We see it in the way we treat each other and our guests. It's our superpower. We build connections, celebrate success...
-
Duty Manager
Vor 4 Tagen
Sydney, Österreich Hyatt Hotels Corporation VollzeitIf you're looking for a career with our Inclusive Collection, please click here to view job postings.Duty Manager (Assistant Manager - Front Office)Care defines us at Hyatt. We see it in the way we treat each other and our guests. It's our superpower. We build connections, celebrate success and create inclusive environments, together.We have an exciting...
-
Duty Technical Manager
vor 1 Monat
Sydney, Österreich Australian Chamber Orchestra - ?? VollzeitWe're looking for casual Front of House Duty Managers to work at our venue, ACO On The Pier in Sydney's Walsh Bay Arts Precinct.The ACO is one of Australia's most dynamic and highly regarded performing arts organisations. We are looking for Front of House Duty Managers for our home at Pier 2/3, to join our team:• Casual role • New, purpose-built venue...
-
Duty Technical Manager
vor 1 Monat
Sydney, Österreich Australian Chamber Orchestra VollzeitWe're looking for casual Front of House Duty Managers to work at our venue, ACO On The Pier in Sydney's Walsh Bay Arts Precinct.The ACO is one of Australia's most dynamic and highly regarded performing arts organisations.We are looking for Front of House Duty Managers for our home at Pier 2/3, to join our team:• Casual role• New, purpose-built venue•...
-
Duty Manager
vor 1 Tag
Sydney, Österreich Hyatt Hotels Corporation VollzeitIf you're looking for a career with our Inclusive Collection, please click here to view job postings.Duty Manager (Assistant Manager - Front Office)AU - NS - SydneyFront OfficeEntry Level ManagerFull-timeLocalSummaryCare defines us at Hyatt. We see it in the way we treat each other and our guests. It's our superpower. We build connections, celebrate success...
