The Canberra Southern Cross Club | Reservations
Vor 4 Tagen
Reservations & Member Services Coordinator Job title: Reservations & Member Services Coordinator
Business Unit: Restaurants and Bars
Reports to: Restaurant Manager & Events, Venue Manager
Working relationships: VM Restaurant and Events, VM Snapper & Co, Executive Chef, Duty Supervisors and Restaurant Supervisors
Primary Purpose
The Front of House and Events Coordinator is responsible for delivering exceptional customer service at the Yacht Club, managing front-of-house tasks, and ensuring the smooth execution of events.
The role requires coordination of group bookings, event ticketing, and administrative support to ensure seamless operations and a high standard of service.
Key Result Areas
Greeting all members & visitors Bookings Service Excellence Achievement Safe Working Practices Conformance Professional Self Development Essential Duties and Responsibilities
Meet & Greet members and Guests.
Ensure Reception area is clean, tidy, and presentable with up-to-date marketing collateral.
Management of busy main switch phone; answering calls in a timely manner, responding to customer and member queries, resolving issues quickly, efficiently, and courteously.
Maintain IT effectiveness including membership processing & NowBookIt Systems Perform all tasks required for the job which will provide excellence of service to members and their guests.
Be aware of WH&S regulations and other working practices and conform to these practices.
Be professional whilst handling money.
Ensure correct money transactions are conducted at all times.
Always examine ways to improve the section and pass suggestions to your immediate Supervisor.
Ensure housekeeping policy and procedure is carried out.
Seek out and undergo job training and coaching which will continue to update and enhance knowledge and skills.
High level of attention to detail.
Support the Venue Manager – Restaurant and Events in handling guest's requests, and enquiries for the venue to ensure a positive outcome is achieved.
Support the Venue Manager – Restaurant and Events Manager with data entry into Salesforce.
Maintain a high level of product and service knowledge in order to explain and sell services and facilities to our members and customers.
Education and Work Experience Requirements
High school diploma or equivalent degree.
RSA (Responsible service of Alcohol).
Must have basic computer knowledge.
Experience with Salesforce and Now Book IT desired but not essential.
Excellent communication skills (verbal and written).
High level of energy and enthusiasm.
High level of accuracy and attention to detail.
Ability to meet demands of a busy work environment.
Ability to work under pressure and handle multiple tasks while maintaining a high level of attention to detail.
Courteous, friendly, smiling, and professional in approach.
Excellent customer service and rapport building skills.
Polite and professional phone manner.
Prior experience in a similar role is required.
Effective team player, contributing positively as part of the team and helping in various tasks as required.
Experience with administrative & clerical procedures.
#J-18808-Ljbffr
-
Reservations & Member Services Coordinator
vor 1 Woche
Canberra, Österreich The Canberra Southern Cross Club VollzeitReservations & Member Services CoordinatorJob title: Reservations & Member Services CoordinatorBusiness Unit: Restaurants and BarsReports to: Restaurant Manager & Events, Venue ManagerWorking relationships: VM Restaurant and Events, VM Snapper & Co, Executive Chef, Duty Supervisors and Restaurant SupervisorsPrimary PurposeThe Front of House and Events...
-
Reservations & Member Services Coordinator
vor 3 Wochen
Canberra, Österreich The Canberra Southern Cross Club VollzeitReservations & Member Services CoordinatorJob title: Reservations & Member Services CoordinatorBusiness Unit: Restaurants and BarsReports to: Restaurant Manager & Events, Venue ManagerWorking relationships: VM Restaurant and Events, VM Snapper & Co, Executive Chef, Duty Supervisors and Restaurant SupervisorsPrimary Purpose The Front of House and Events...
-
Marketing Assistant
vor 3 Wochen
Canberra, Österreich The Canberra Southern Cross Club VollzeitAdd expected salary to your profile for insightsAre you passionate about marketing and social media?Do you have a knack for creating engaging content and a flair for graphic design?Join our marketing team as a Marketing Assistant and play a crucial role in promoting our venues and driving sales!As the Marketing Assistant, you'll take charge of our social...
-
Personal Care Worker
vor 2 Monaten
Canberra, Österreich Right At Home VollzeitPersonal Care Worker - Inner South and South CanberraLocation: Canberra Southern Suburbs, Australian Capital TerritoryJob Type: CasualDescriptionJoin Right at Home Inner South Canberra to provide high-quality holistic care in Aged, Disability, Transitional & Palliative Care, and Hospital in the Home. We value Approachability, Authenticity, Collaboration,...
-
Personal Care Worker
vor 2 Monaten
Canberra, Österreich Right At Home VollzeitPersonal Care Worker - Inner South and South CanberraLocation: Canberra Southern Suburbs, Australian Capital TerritoryJob Type: CasualDescriptionJoin Right at Home Inner South Canberra to provide high-quality holistic care in Aged, Disability, Transitional & Palliative Care, and Hospital in the Home.We value Approachability, Authenticity, Collaboration,...
-
Group Reservations Coordinator
Vor 5 Tagen
Canberra, Österreich This Is An It Support Group VollzeitCrowne Plaza Canberra is looking for a full-time Group Reservations Coordinator.As a Group Reservations Coordinator, you'll make sure all our clients' group bookings run smoothly - acting as both brand ambassador and trusted partner.You'll connect internal teams to deliver a seamless experience for group guests and partner with external stakeholders to...
-
Group Reservations Coordinator
Vor 5 Tagen
Canberra, Österreich This Is An It Support Group VollzeitCrowne Plaza Canberra is looking for a full-time Group Reservations Coordinator.As a Group Reservations Coordinator, you'll make sure all our clients' group bookings run smoothly - acting as both brand ambassador and trusted partner.You'll connect internal teams to deliver a seamless experience for group guests and partner with external stakeholders to...
-
Canberra, Österreich Tideri Jobbörse VollzeitHotel Brand: Crowne Plaza Hotels & ResortsLocation: Australia, Australian Capital Territory, Canberra Crowne Plaza Canberra is looking for a full-time Group Reservations Coordinator.As a Group Reservations Coordinator, you'll ensure all our clients' group bookings run smoothly - acting as both brand ambassador and trusted partner.You'll connect internal...
-
Female Personal Care Worker
vor 2 Monaten
Canberra, Österreich Right At Home VollzeitFemale Personal Care Worker - Inner South and South CanberraLocation: Canberra Southern Suburbs, Australian Capital TerritoryJoin Right at Home Inner South Canberra to provide high-quality holistic care in Aged, Disability, Transitional & Palliative Care, and Hospital in the Home. We value Approachability, Authenticity, Collaboration, Accountability, and...
-
Female Personal Care Worker
vor 2 Monaten
Canberra, Österreich Right At Home VollzeitFemale Personal Care Worker - Inner South and South CanberraLocation: Canberra Southern Suburbs, Australian Capital TerritoryJoin Right at Home Inner South Canberra to provide high-quality holistic care in Aged, Disability, Transitional & Palliative Care, and Hospital in the Home.We value Approachability, Authenticity, Collaboration, Accountability, and...
-
Canberra, Österreich UNSW Employees, Location, Alumni VollzeitStudent Counsellor (Psychologist), UNSW Canberra University of New South Wales – Canberra ACT Job no: 528317 Work type: Part Time Location: Canberra, ACT Categories: Student Services, Clinical/Medical Research Employment type: Part-time (21 hours pw) fixed-term contract (parental leave) Duration: 12 months from January 2025 Remuneration : Level 8 from...
-
Casual Educator – School Aged Care
vor 1 Monat
Canberra, Österreich Ywca Canberra VollzeitYWCA Canberra provides essential, quality services for women, girls and families in the ACT and surrounding regions. We work in the areas of children's services, community development, homelessness and affordable housing, youth services, personal and professional training, women's leadership, and advocacy.As a values-based organisation, and only...
-
Club Manager
vor 10 Stunden
Canberra, Österreich Fitness Cartel VollzeitBase Salary + Commission | Super | BenefitsA globally recognised leader in the fitness sector, Fitness First currently operates 51 Australian clubs across New South Wales and Victoria.We believe that fitness inspires people to excel - it takes courage, determination, and dedication.Working with Fitness First is more than just a paying job.It's the start of a...
-
Canberra, Österreich ANU College of Asia & the Pacific VollzeitGlobal South PhD Scholarship: The Australian National University (ANU) is offering a PhD position for a Global South applicant as part of the ARC Future Fellowship project on Humanitarian Emergencies & Forced Displacement. This scholarship provides an exciting opportunity to conduct cutting-edge research focusing on displacement contexts and humanitarian...
-
Canberra, Österreich The VollzeitMathematics & Science Teachers | Canberra and Goulburn RegionHere at SchoolHouse, we partner with top independent and Catholic schools throughout the East Coast of Australia. Our New South Wales and ACT division has a number of contract and permanent Mathematics & Science Teaching and Leadership vacancies in the Canberra and Goulburn Region available to...
-
Chef / Cook - Next Gen Clubs [ Casual - Canberra]
vor 3 Monaten
Canberra, Österreich Tideri Jobbörse VollzeitNext Gen Clubs are extremely passionate about delivering quality food combined with premium service.We have an exciting opportunity for a Chef / Cook to join our Food & Beverage Team in Canberra.About the Role You will work closely with the Food & Beverage Team and play your part in ensuring the kitchen operates within its agreed budgets, and that food...
-
Chef / Cook - Next Gen Clubs [ Casual - Canberra]
vor 3 Monaten
Canberra, Österreich Next Gen Health & Lifestyle Clubs VollzeitNext Gen Clubs are extremely passionate about delivering quality food combined with premium service. We have an exciting opportunity for a Chef / Cook to join our Food & Beverage Team in Canberra.About the Role You will work closely with the Food & Beverage Team and play your part in ensuring the kitchen operates within its agreed budgets, and that food...
-
Canberra, Österreich Next Gen Health & Lifestyle Clubs VollzeitNext Gen Clubs are extremely passionate about delivering quality food combined with premium service.We have an exciting opportunity for a Chef / Cook to join our Food & Beverage Team in Canberra.About the Role You will work closely with the Food & Beverage Team and play your part in ensuring the kitchen operates within its agreed budgets, and that food...
-
Territory Manager
vor 3 Wochen
Canberra, Österreich Dbg Health VollzeitTerritory Manager - Southern NSW & CanberraDue to growth, our VidaCorp NSW OTC team is expanding in Southern NSW and Canberra.16th December, 2024About DBG Health & VidaCorp:DBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne.With a team of over 1,000 dedicated professionals, we are committed to delivering...
-
Canberra, Österreich Tideri Jobbörse VollzeitCrowne Plaza Canberra is looking for a full-time Group Reservations Coordinator.As a Group Reservations Coordinator, you'll make sure all our clients' group bookings run smoothly - acting as both brand ambassador and trusted partner.You'll connect internal teams to deliver a seamless experience for group guests and partner with external stakeholders to...
