Call Centre Operator
vor 24 Stunden
About the role
On offer is a Customer Service Operator position within a supporting and fantastic team in the Federal Government.
This customer service role will see you liaising with customers through inbound and outbound calls to provide support and assistance.
Pay Rates $46.43 per hour + superannuation37.5 hours per week Monday - FridayHybrid work arrangements once fully trainedResponsibilities:
Responding to client enquiries via phoneAnalysing and interpreting informationInbound and Outbound calls to gather information and answer queriesNavigate through multiple screens and programs whilst being on the phoneAdministration and reporting dutiesAchieve positive outcomes for customersAbout you:
Contact centre and/or customer service experienceData entry skills - ability to quickly and accurately enter data into the systemExcellent written and verbal communication skillsExcellent punctuality and attendanceAlthough phone-based experience will be beneficial, we also welcome applicants with customer service skills that can be transferable.
We are ideally looking for team-focused, committed candidates with a passion for providing excellent customer service
Please note: For Federal Government opportunities, all potential candidates must be Australian Citizens and have a National Police Clearance within the last 6 months
Interested?If you're eager to find out more, click 'apply now'.Or to discuss the role further or send your CV please email Jasmine Kaiser at asapDue to high volumes of applicants, only those shortlisted will be contacted.
If you are already registered with Randstad - perfect
Please send an email to register your interest for this role and we will be in touch
What's in it for you with Randstad?
Join Randstad's community of contractors for customer service roles across various Government departments.
Working as a contractor with Randstad comes with many benefits:
We offer three pay runs per week ensuring you are always paid within the week.Access to My Randstad portal for easy payslip access.Exclusive access to roles before we go to market.Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many more.Access to our employee assistance program services, including counseling services.Our team is genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or supporting you while you are contracting for us.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.
Skills:
Customer Service, Contact Centre, Call Centre, government, inbound, outbound, federal government, administration, part time.
Qualifications:
nilEducation:
Secondary School/High School
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