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Senior Sil Operations Manager

vor 1 Woche


Sydney, Österreich Allara Support Services Vollzeit

Senior SIL Operations Manager
Location: Penrith Head Office, with some travel across NSW
Why You'll Love This Role:

Lead a passionate team that's making a real difference in the lives of people with disabilities.
Drive innovation and create a lasting impact on service delivery and client outcomes.
Join a company that's bold, forward-thinking, and driven by a purpose to support independence.
Ready to make a real impact?
Join Allara Support Services
We're on a mission to change the game in disability support—creating a world where everyone can live their dreams, no matter the challenges.
If you're passionate, driven, and excited to lead a team that's all about providing top-notch care, then we want you to be part of our journey
At Allara Support Services, we're only as good as our people
Our vision wouldn't be possible without our incredible team—innovative, passionate, and vision-aligned individuals who dare to think differently.
If you're someone who's ready to roll up your sleeves and make a difference, we want to hear from you
About the Role
As our Senior SIL Operations Manager, you'll lead a dynamic, passionate team of SIL Managers to ensure our clients get the best possible support.
You'll oversee the day-to-day operations, develop strategic plans, and create a collaborative, client-first culture.
Your leadership will be key in driving exceptional outcomes for both our participants and staff.
Key Responsibilities – Your Impact Starts Here

Lead, inspire, and empower a team of SIL Managers across 3 vibrant metropolitan areas.
Keep operations running like clockwork—oversee rostering, staffing, and client allocations to deliver outstanding care.
Bring fresh, creative ideas to the table, driving innovation to improve service delivery and client experiences.
Take charge of budgets and financial performance, ensuring optimal use of resources to make a real difference.
Be the go-to leader when complex client issues arise, tackling challenges head-on with swift, effective solutions.
Work closely with other teams to ensure everything clicks into place and we deliver exceptional services, every time.
Lead with passion and purpose—help your team grow, thrive, and reach new heights.
Are You the One We're Looking For?
We're looking for someone who brings energy, passion, and expertise to the table—someone who is a natural leader and a champion for people with disabilities.
Proven experience in managing SIL operations, rostering, and staff management.
Solid understanding of NDIS compliance, including Proda and PACE systems.
A track record of leading teams and driving high-quality service.
Financial know-how—experience managing budgets and financial reporting.
Strong problem-solving, communication, and conflict management skills.
Ability to juggle multiple priorities and thrive under pressure.
A passion for person-centred care and advocating for people with disabilities.
Relevant qualifications (e.g.
Cert III in Disability, Community Services) and required clearances (NDIS Worker Screening, Police Check, etc.).
If you're a proactive, energetic leader who thrives on making a difference, we want you to join our team and help us make the Allara vision a reality
Please note, only shortlisted candidates will be contacted.