Service Manager
vor 1 Monat
Subaru is a leading name in the automotive industry, dedicated to providing high-quality vehicle service and customer satisfaction.
We are currently looking for an experienced and driven Service Manager to join our Retail Team to oversee our service department, ensuring smooth operations, customer satisfaction, and team efficiency.
The role, you will: Lead and inspire a team of service professionals to provide exceptional maintenance and repair services.Ensure a customer-centric approach to service, addressing customer inquiries, resolving issues, and exceeding expectations to build lasting relationships.Streamline service operations to maximize efficiency without compromising quality, ensuring timely completion of repairs and maintenance tasks.Mentor and develop service technicians, fostering a culture of continuous learning and improvement.Uphold rigorous quality control standards to maintain the highest level of service for our customers' vehicles.Oversee and manage parts and equipment inventory, optimizing stock to support efficient service operations.Work closely with other departments to enhance overall dealership performance and customer satisfaction.You will: Have previous experience working as a Service Manager (Japanese brands advantageous).Thrive off empowering a team to achieve results which generate revenue above and beyond expectations.Ensure all site processes and ways of working are best practice and in line with company policy and procedures.Demonstrate the ability to work effectively with a sales team to maximize results.Have a resilient and proactive approach to managing challenges and leading in times of ambiguity.Take accountability and ownership to ensure your team are held accountable for the delivery of the core requirements of their role.Show exceptional time management, prioritization, and planning skills to deliver exceptional service to our customers always.Enjoy working in a retail environment.Have a current valid driver's licence.Benefits of joining us Thorough and ongoing training to build your brand within our business.Career progression opportunities – with us your potential has no limitsSupportive team environment - we work hard but enjoy some fun too.Extra days off, including an annual Wellbeing Leave Day and a Volunteering Leave Day.Access to employee benefits like discounted vehicle purchases, company car rentals, and moreIf you're ready to take on this exciting leadership role and contribute to the success of Subaru Service, APPLY NOW Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?Do you have experience performing automotive vehicle services?Do you have customer service experience?How many years of people management experience do you have?What's your expected annual base salary?How much notice are you required to give your current employer?How many years' experience do you have as an Automotive Service Manager?Are you willing to undergo a pre-employment medical check?Do you have a current Australian Drivers Licence? #J-18808-Ljbffr
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