Irish League Of Credit Unions | Member Service Representatives
Vor 6 Tagen
Cara Credit Union, now Ireland's 5th largest community credit union, is proud to serve its members throughout the county and be immersed in the hearts of our local communities.
We believe our people are key to our success and are committed to developing our people for the continued success and growth of our business.
To drive and build on this exciting growth and expansion, we are looking for dynamic individuals to join our successful team and grow with us.
As our MSRs are the main point of contact for all existing and potential new members, they will have an excellent customer care ethos, delivering exceptional service via telephone, online and email to our members.
Applicants should be motivated to learn and develop cross functional skills, committed to achieving high standards and be open to undergoing training to become a qualified financial advisor on commencement.
Positions are permanent, full time (37 hours per week), based in our Tralee branch; flexibility is a key requirement and therefore inter branch travel may be required.
Skills and Competency Requirements Ideally experience within a financial regulated, customer facing environment, APA/QFA/CUA qualifications or equivalent desirable but not essential.
Excellent Member/Customer Service – aligned with ethos of the credit union Strong Team Player – flexible and adaptable Effective Communicator with strong interpersonal skills Strong IT Skills Good attention to detail with an understanding of compliance and regulation requirements Benefits Work Life Balance Pension Scheme Employee Assistance Programme Training and Educational Support Potential for Career Progression Commitment to Personal Development Social Events How to Apply Interested applicants should apply via Member Service Representative - Metamo by close of business on Sunday, 5th January 2025.
Shortlisting may apply and candidates will be short-listed based on the information provided.
A panel of successful candidates may be formed as a result of the interviews.
Cara Credit Union Limited is proud to support an inclusive and diverse workforce.
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