Service Technician
vor 1 Monat
This job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.
This position reports toCustomer Serv & Field Servi Manager NSW
Your role and responsibilitiesIn this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines.
Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation.
You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.The work model for the role is: HybridThis role is contributing to the Electrification Service located in Moorebank, NSW.You will be mainly accountable for:• Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.• Acting as trainer when needed, for field service associates and customers.
Qualifications for the role Electrical license Minimum 2-4 years industry experience preferably with Switchgear Skills Computer literate being familiar with Microsoft and Windows Ability to amicably negotiate and provide good customer service More about usABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations.
The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency.
We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.Salary: $90,000 + SuperannuationAdvertising dates: 28-11-2024 to 28-12-2024
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