Practice Manager
vor 1 Woche
Are you an organized, detail-oriented Practice Manager with deep experience in the NDIS space? Do you have a passion for supporting Allied Health services, managing teams, and overseeing a wide range of administrative functions? If so, we would love to meet you
About Us: We are a growing Allied Health company specializing in Occupational Therapy, Physiotherapy, Speech Therapy, Dietetics, Behaviour Support, and Support Coordination. We provide mobile services under the NDIS and Home Care programs, helping clients live with independence, dignity, and improved health outcomes.
About the Role: We're looking for an experienced, proactive Practice Manager to lead our administration team and ensure the smooth operation of our practice. This role is a pivotal part of our business, with responsibilities that cover overseeing systems, staff supervision, and managing all aspects of our admin office.
Key Responsibilities: Supervise and support the administration team, managing day-to-day workflows and team developmentOversee systems including our practice management software, CRM, Xero, and other key platformsEfficiently handle scheduling, invoicing (we have good systems), and referral processing to ensure seamless service for clientsHelp improve processes and SOPs that support the teams rolesManage and streamline office processes, with a focus on accuracy and efficiencyAddress client inquiries, handle complaints professionally, and seek solutions that maintain our high standard of careAssist with payroll and other financial tasks as needed, ensuring accuracy and timelinessAbout You: To excel in this role, you should have:
Proven experience in Practice Management or Office Management within the NDIS sectorStrong understanding of the NDIS framework, Home Care, and the unique needs of Allied Health servicesProficiency with practice management software, CRM systems, and accounting platforms like XeroA talent for overseeing scheduling, invoicing, and the administrative details that keep a practice running smoothlyA keen eye for organizationAbility to document processes and create SOPs for all process tasksExcellent people management skills, with the ability to supervise, motivate, and support an admin teamA proactive and solution-focused approach to handling client inquiries and complaintsHow to Apply: If you're a skilled Practice Manager ready to make an impact in a thriving Allied Health practice, we'd love to hear from you. Please submit your resume via seek, or to get a head start send it directly to our General Manager: ****** subject: Practice Manager Application
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