Desktop Support Officer
Vor 2 Tagen
Our Client requires the Contractor to provide Desktop Support Officers as set out in this order form.
Background:
All devices at our client location will be upgraded to Windows 11. Approximately 1600 devices will undergo the upgrade. The rollout of Windows 11 will be conducted in stages, and the majority of the upgrades will take place in the Perth metro area, however some of the devices are located in the regional sites and travel will be required to these locations. The candidates will also be required to work on the PC Replacement Program, which will be operating in parallel with the Windows 11 upgrade.
The requirements:
Our Client will provide manuals for all tasks listed below and the desktop support officers will be required to conduct these tasks as documented:
Perform upgrade from Windows 10 to Windows 11 (approximately 1600 devices)
Perform Intune onboarding for the regional sites
Travel to the regional offices and recreation camps to perform the upgrade (approximately 150 devices)
Conduct assets stocktake of all devices that are within the scope of this project across metro and regional sites
Conduct assets stocktake of all corporate mobile phones issued to users across metro and regional sites
Confirm whether all corporate mobile phones have been enrolled into Microsoft Intune across metro and regional sites (and enrol any corporate phone if it hasn't already been done)
Build and deploy new machines (in instances where the current machine is not compatible with Windows 11 and needs to be replaced)
Provide support services before and after deployment
Assist in the disposal of out-of-support devices
TRAVEL AND ACCOMMODATION EXPENSES:
Planned travel and accommodation costs will be arranged and paid by our client.
REQUIRED SKILLS, KNOWLEDGE, OR EXPERIENCE:
Familiarity with Microsoft Intune
Basic troubleshooting skill to track down Intune autopilot enrolment/network issues and escalate to Systems Team
Experience in deploying SOE images to laptops/desktops from Dell support assist cloud portal or Windows 11 usb boot media
Experience using in-place upgrade from Windows 10 to Windows 11 OS
Basic understanding of GPOs (Device, baseline security and user policies
Ability to run basic PowerShell scripts
Ability to follow SOE build process and instructions from internal documentation
Ability to proceed with documenting issues/errors and assist/escalate with Systems Team to find specific fix
General fault finding and diagnosing issues in Windows 10/11 devices and Microsoft Office applications
Ability to install software packages as required
Basic Active Directory and Azure Active Directory knowledge.
Ability to conduct tasks as documented.
If you are interested please apply below or contact Riya at ******
At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
skills
Microsoft Intune, Azure active directory knowledge
qualifications
Microsoft Intune
Azure active directory knowledge
education
Bachelor Degree
-
Desktop Support Officer
vor 1 Tag
Perth, Österreich Randstad VollzeitOur Client requires the Contractor to provide Desktop Support Officers as set out in this order form.Background:All devices at our client location will be upgraded to Windows 11.Approximately 1600 devices will undergo the upgrade.The rollout of Windows 11 will be conducted in stages, and the majority of the upgrades will take place in the Perth metro area;...
-
Desktop Support Officer
vor 1 Tag
Perth, Österreich Randstad VollzeitOur Client requires the Contractor to provide Desktop Support Officers as set out in this order form.Background: All devices at our client location will be upgraded to Windows 11.Approximately 1600 devices will undergo the upgrade.The rollout of Windows 11 will be conducted in stages, and the majority of the upgrades will take place in the Perth metro area;...
-
Desktop Support Officer
vor 1 Tag
Perth, Österreich Randstad VollzeitOur Client requires the Contractor to provide Desktop Support Officers as set out in this order form.Background: All devices at our client location will be upgraded to Windows 11.Approximately 1600 devices will undergo the upgrade.The rollout of Windows 11 will be conducted in stages, and the majority of the upgrades will take place in the Perth metro area;...
-
Desktop Support Officer
vor 1 Tag
Perth, Österreich Randstad Education Australia VollzeitOur Client requires the Contractor to provide Desktop Support Officers as set out in this order form. Background: All devices at our client location will be upgraded to Windows 11.Approximately 1600 devices will undergo the upgrade.The rollout of Windows 11 will be conducted in stages, and the majority of the upgrades will take place in the Perth metro area;...
-
Desktop Support Analyst
vor 4 Wochen
Perth, Österreich Corrs Chambers Westgarth VollzeitJoin Corrs Chambers Westgarth, Australia's leading independent law firm. An opportunity now exists for a talented Desktop Support Analyst to join our national Technology team, based in our Perth office.The Desktop Support Analyst will help meet the firm's goals and objectives through the efficient delivery of hands-on technical support and assistance.Key...
-
Desktop Support Analyst
vor 4 Wochen
Perth, Österreich Corrs Chambers Westgarth VollzeitJoin Corrs Chambers Westgarth, Australia's leading independent law firm.An opportunity now exists for a talented Desktop Support Analyst to join our national Technology team, based in our Perth office.The Desktop Support Analyst will help meet the firm's goals and objectives through the efficient delivery of hands-on technical support and assistance.Key...
-
It Desktop Support Engineer
vor 1 Monat
Perth, Österreich Tsa Group VollzeitCompany DescriptionJoin the TSA Family: Elevate Customer Experiences with Us!TSA is proudly Australian-owned and a leader in the Outsourcing Industry.We help some of the country's biggest brands connect with their customers in meaningful ways.With call centres in both Australia and the Philippines, we're on a mission to revolutionize how people interact with...
-
It Desktop Support Engineer
vor 2 Monaten
Perth, Österreich Tideri Jobbörse VollzeitCompany Description Join the TSA Family: Elevate Customer Experiences with Us!TSA is proudly Australian-owned and a leader in the Outsourcing Industry.We help some of the country's biggest brands connect with their customers in meaningful ways.With call centres in both Australia and the Philippines, we're on a mission to revolutionize how people interact...
-
It Desktop Support Engineer
vor 3 Monaten
Perth, Österreich Tideri Jobbörse VollzeitCompany Description Join the TSA Family: Elevate Customer Experiences with Us!TSA is proudly Australian-owned and a leader in the Outsourcing Industry.We help some of the country's biggest brands connect with their customers in meaningful ways.With call centres in both Australia and the Philippines, we're on a mission to revolutionize how people interact...
-
End User Computing
vor 3 Wochen
Perth, Österreich Zone It Solutions VollzeitWe are currently seeking an experienced and motivated End User Computing (EUC) Desktop Support Consultant. You will be responsible for providing technical support and assistance to end users in a fast-paced environment.Key Responsibilities:Provide technical support and assistance to end users.Diagnose and resolve hardware and software issues.Utilize remote...
-
Corrs Chambers Westgarth | Desktop Support Analyst
vor 4 Wochen
Perth, Österreich Tideri Jobbörse VollzeitJoin Corrs Chambers Westgarth, Australia's leading independent law firm.An opportunity now exists for a talented Desktop Support Analyst to join our national Technology team, based in our Perth office.The Desktop Support Analyst will help meet the firm's goals and objectives through the efficient delivery of hands-on technical support and assistance.Key...
-
Ict Customer Support Officer
Vor 2 Tagen
Perth, Österreich DevelopmentWA VollzeitFull Time, Ongoing We are DevelopmentWA - Western Australia's land development agency, working on industrial, commercial, and residential projects.Our work is diverse and state-wide, developing land for sustainable communities, prosperous industries and resilient regions.Our portfolio includes the development and management of some of WA's most iconic...
-
Desktop Engineer
vor 2 Wochen
Perth, Österreich Capgemini VollzeitCome and join a thriving company and become part of a diverse global collective of free-thinkers, entrepreneurs and industry experts who are all driven to use technology to reimagine what's possible. Capgemini. Get the future you want.Let's talk about the role and responsibilitiesYou'll be working within a varied, complex role with one of Capgemini's valued...
-
Desktop Engineer
vor 2 Wochen
Perth, Österreich Capgemini VollzeitCome and join a thriving company and become part of a diverse global collective of free-thinkers, entrepreneurs and industry experts who are all driven to use technology to reimagine what's possible. Capgemini. Get the future you want.Let's talk about the role and responsibilities You'll be working within a varied, complex role with one of Capgemini's valued...
-
It Support Officer
vor 4 Wochen
Perth, Österreich noCRM.io VollzeitGPA Engineering is a highly experienced, multidisciplinary engineering and management firm delivering engineering, procurement and construction management services for over 30 years.We develop, engineer and implement industrial scale projects across the oil & gas, defence, water treatment & distribution, mining & minerals, power generation & distribution,...
-
Quality Assurance Desktop Estimator
vor 1 Woche
Perth, Österreich Aj Grant Building VollzeitAdd expected salary to your profile for insightsWith over 30 years' experience AJ Grant Building is a highly respected national insurance building company that provides services across insurance, Restoration and Emergency Repairs.Our commitment is to provide competitive, reliable, quality services.Through these we built trusted processes and systems to...
-
It Support Officer
vor 4 Wochen
Perth, Österreich Gpa Engineering VollzeitGPA Engineering is a highly experienced, multidisciplinary engineering and management firm delivering engineering, procurement and construction management services for over 30 years.We develop, engineer and implement industrial scale projects across the oil & gas, defence, water treatment & distribution, mining & minerals, power generation & distribution,...
-
Quality Assurance Desktop Estimator
vor 1 Woche
Perth, Österreich Aj Grant Building VollzeitAdd expected salary to your profile for insightsWith over 30 years' experience AJ Grant Building is a highly respected national insurance building company that provides services across insurance, Restoration and Emergency Repairs.Our commitment is to provide competitive, reliable, quality services.Through these we built trusted processes and systems to...
-
Quality Assurance Desktop Estimator
vor 1 Woche
Perth, Österreich Aj Grant Building VollzeitAdd expected salary to your profile for insights With over 30 years' experience AJ Grant Building is a highly respected national insurance building company that provides services across insurance, Restoration and Emergency Repairs. Our commitment is to provide competitive, reliable, quality services.Through these we built trusted processes and systems to...
-
Capgemini | Desktop Engineer
vor 2 Wochen
Perth, Österreich Tideri Jobbörse VollzeitCome and join a thriving company and become part of a diverse global collective of free-thinkers, entrepreneurs and industry experts who are all driven to use technology to reimagine what's possible.Capgemini.Get the future you want.Let's talk about the role and responsibilities You'll be working within a varied, complex role with one of Capgemini's valued...
