It Support Officer
vor 11 Stunden
GPA Engineering is a highly experienced, multidisciplinary engineering and management firm delivering engineering, procurement and construction management services for over 30 years.
We develop, engineer and implement industrial scale projects across the oil & gas, defence, water treatment & distribution, mining & minerals, power generation & distribution, renewable energy and hydrogen sectors.
With a commitment to providing quality assurance and maintaining environmental integrity, our people are highly qualified and additionally possess expertise to advise on project and risk management.
We are an Australian-owned business with offices in Adelaide, Brisbane, Melbourne, Sydney, Darwin and Perth; supporting clients wherever they are located including rural or remote Australia, or overseas.
Our team is diverse, motivated and professional, aligning under our values of teamwork, integrity, quality, safety and sustainability.
At GPA, we create an environment where everyone can be their best each day.
Our supportive culture and natural leadership inspire growth, while our engaging and ever-evolving career pathways provide opportunities to develop and succeed.
We celebrate our journey by sharing stories and embracing moments of fun along the way.
Job DescriptionAbout the Role As a result of continuous company growth, GPA is looking for an enthusiastic IT Support Officer to join our Perth team.
This is an exciting opportunity to join a high performing and growing team to develop your skills to the next level.
Part of the recruitment process for this position is to provide a guided 2-3 minute video introduction of yourself (via Willo); a link to the Willo portal will be shared with you if your application is successful in the first instance.The successful candidate will be required to spend 3 months in Adelaide head office at the expense of GPA to meet and learn from the IT Team.Key Duties Answering Helpdesk TicketsIdentify and address security threats and promote cyber security awareness within the business.Complete periodic compliance activities.Maintain equipment, software and related inventories; coordinate hardware and software purchasing.Provide in-person desktop support to the Perth office.General Networking support.Coordinate communication between Perth staff and Adelaide IT Staff.Desired Skills and ExperienceIdeally, your skills and experience will include the following: Good communication and interpersonal skillsA willingness to pick up the phone in order to resolve IT helpdesk ticketsA positive attitude and willingness to learn new skillsUnderstanding of Microsoft Windows and Office suiteSelf-motivated and able to work independentlyDesired Skills An IT Diploma or equivalentUnderstanding of PC/laptop troubleshooting and repairKnowledge of Windows Server and Hyper-V virtualization infrastructureKnowledge of Windows Active DirectoryA good understanding of networking technologies (VLANs, VPN tunnels, DHCP, DNS, etc)Knowledge of audio/visual and teleconference systemsA requirement for this role is to complete a satisfactory pre-employment medical and Australian police clearance. What we Offer: GPA offers a great range of employee benefits including:
Fair and attractive compensation packageStructured career progression, company-sponsored training and professional membership.Flexible working arrangements, Cultural leave swap daysHealth and Wellbeing Programs, Free and confidential EAP counselling and support serviceGenerous paid parental leave, Employee referral programDiverse and inclusive work environmentHow to Apply Applications must be submitted via the online recruitment system before the 18th of December 2024. If you have any queries, you may email us at ******.
Note: This role is subject to an extended advertising period and shortlisted candidates will be contacted from 8 January 2025.
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