Psychosocial Support Worker

Supporting people in their time of need is at the heart of what we do at Youturn.
Our organisational culture is built on trusting relationships that are meaningful and inclusive.
We listen to understand, we embrace diversity, and we offer a safe space free from judgement.
To ensure our young people receive individualised support, we invest in team members who embody our values to foster a collaborative culture of excellence.
Youturn is a leading national not-for-profit organisation delivering Health and Community Services to vulnerable people of all ages across Australia.
Since 2012, we've offered youth mental health services through the headspace model, supporting young people facing challenges with friendly, clinical, and non-clinical services, including social groups and activities.
You can find out more at www.youturn.org.au.
headspace is Australia's National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds.
The service is designed to make it as easy as possible for a young person and their family to get the help they need for problems affecting their wellbeing.
To find out more about headspace visit www.headspace.org.au.
Benefits for Youturn Team Members We offer a generous remuneration package with benefits designed to support your career and lifestyle goals. Enjoy 12% superannuation plus access to generous salary packaging of up to $15,900 to further maximise your take-home pay. Flexibility: Achieve work-life balance with this 12-month role, allowing you to shape your career around your lifestyle Wellness Leave: Recharge with 5 days of paid wellness leave each year (pro-rata). Paid Parental Leave: Unlock 12 weeks of paid parental leave benefits after just one year of dedicated service. Annual Leave Loading: Receive additional pay with annual leave loading. The Opportunity The role of the Psychosocial Support Service worker is to provide non-clinical psychosocial supports to young people aged 12-25 years of age as well as their families and carers (as appropriate), that are referred to headspace Caboolture to achieve their recovery goals.
headspace Caboolture aims to provide evidence-based, developmentally appropriate and family inclusive care and this role is an important part of the multidisciplinary team at headspace Caboolture.
Some of your key responsibilities will include:
Provide youth friendly, flexible, care coordination and culturally appropriate short term, low intensity support (non-clinical) for young people with mental health presentations using a strength-based, solutions focused approach to assist young people, their family, carers and support networks to work in a collaborative way.
This also includes the provision of psychosocial group programs. Ability to support young people where there may be co-occurring conditions such as intellectual, cognitive, physical disabilities and/or substance use disorders. Ability to support young people to navigate different domains such as access to physical and mental health, substance use, social isolation, family violence, housing and justice system services. Contribute to the assessment of the young person and family's needs, with a particular emphasis on assessing their capacity and strengths. Work collaboratively within a multidisciplinary team to support decision making processes relating to young people and their families, friends and carers including participation in multidisciplinary case meetings. Work from a person centred and family inclusive framework of practice to facilitate the improvement of mental health outcomes for young people and their families. Strengthen shared care models and partnership development with other service providers. Develop and deliver age and developmentally appropriate group work programs that enhance the mental health resilience and social and emotional wellbeing of young people in the local community in collaboration with other headspace Caboolture staff. Hold a minimum Certificate IV Mental Health or other relevant post-secondary qualifications in Health, Disability, Education, Youth Work or Community Development setting. Demonstrated ability to engage meaningfully with young people and their family and friends with a passion and determination to make a difference to the social and emotional wellbeing of young people and their families. Ability to work independently and seek guidance and support, when necessary, as part of a multidisciplinary team. Excellent interpersonal and communication skills (written and verbal) to effectively liaise, build relationships and partnerships, consult and negotiate with a wide variety of stakeholders. Demonstrated experience coordinating and facilitating youth programs, events and activities. A broad understanding of the challenges and experiences of young people in Australia, including specific community factors. Ability to prioritise and manage multiple and competing work tasks and deliver to agreed deadlines. Have some flexibility to work after hours as required. Other Requirements Successful applicants will also need to hold a 'C' class Open driver licence, State Working with Children Check and hold, or be eligible to apply for, a Licensed Care Suitability Check issued by the QLD Department of Child Safety, Youth Justice and Multicultural Affairs. We care about you Professional Supervision: Benefit from professional external supervision available to support your growth and development as a Youth Support Worker. Employee Assistance Program: Access our comprehensive Employee Assistance Program for support. Annual Professional Development Budget: An annual training budget is allocated to support your continuous learning and growth. Reimbursement for Checks: Receive reimbursement for your working with children check upon starting with us. Employee Referral Program up to $2,000 for successful referrals. Corporate Fitness Discounts: Enjoy discounted rates at participating fitness centres. Rewards Gateway: Gain access to a wide range of exclusive offers across various retailers through our partnership with Rewards Gateway. For everyone who shares our passion We encourage applications from Aboriginal and Torres Strait Islander people, the LGBTIQA+ community, people with a disability, candidates from culturally diverse backgrounds, and people with lived experience.
We'd love to meet you If you have the skills, experience and passion to fit our team, please take the next step and submit your resume and cover letter.
Applications Close: shortlisting and interviews will commence from 6 January 2025. How do your skills match this job? Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? Do you have a current Australian driver's licence? Do you have a current Working With Children (WWC) Check? Have you been referred to this role?
If yes, please advise who has referred you. Can you please provide a brief summary of how your skills and experience align to this role? Community Services & Development 101-1,000 employees
Youturn is a national not-for-profit delivering health and community services to people of all ages across Australia.
Trusted to deliver safe, inclusive, and supportive programs, Youturn ensures those we support have access to secure and affordable housing and enjoy optimal mental wellbeing.
At Youturn, you are part of a passionate team who are making a big difference in the lives of those who need it most.
Most people reach out to us in times of intense crisis or emotional distress, seeking our understanding and compassion.
Our team provide non-judgmental, individualised support to those in need, ensuring we are delivering on our vision, mission and values.
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