Concierge - The Darling
vor 20 Stunden
Apply now Job no: 531583 Work type: Permanent Full Time Location: Sydney Categories: Concierge / Valet / Porters For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour.
Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub.
As the Concierge at The Darling, you will oversee the day-to-day operation of the Concierge desk ensuring a positive guest experience, playing a key role to promote The Star Sydney as a leading destination.
A few of your responsibilities: Supervise and add value to the activities of all team members by providing leadership to ensure maximum productivity and guest satisfactionEnthusiastically welcome guests, anticipate their needs, assist with arrivals, departuresEnsure guest queries are handled in a timely and professional mannerCreate a positive work environment that facilitates team member motivation, builds morale and teamworkPromoting and sharing knowledge about our beautiful City and local area ensuring our Hotel guests experience the seamless level of service they expect from a luxury hotelWhat are we looking for: Previous experiences in hospitality or guest service supervisor/management role is desirableOutstanding passion to deliver excellent guest serviceOpera Property Management System (PMS) experience or similarBilingual/Multilingual is advantageousFlexibility to work in a full-time capacity across a 24/7 roster (including mornings, evenings and weekends)About you: You will have a motivated proactive, can-do attitude with willingness to support various tasks and a team.
This is a guest-facing role where you can showcase your passion for service, interpersonal skills and enthusiasm for creating a 5-star experience.
What can we offer you: Complimentary meal on site every day including hot meals, sandwich bar and moreUniform laundered and ready for you daily on propertyFive weeks of paid Annual Leave for team members who meet the definition of shift workerDiscounted parking + other transport optionsUp to 30% discounts across award-winning restaurants and accommodationLifestyle discounts including gym memberships, retail discounts and dry-cleaning servicesDiversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait Islander and LGBTQI+Endless career growth and opportunities to learn and develop your careerPlease be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. Our culture At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It's your time to SHINE Click on the link below to make your next career move with The Star.
Advertised: 22 Oct 2024 AUS Eastern Daylight TimeApplications close: 10 Nov 2024 AUS Eastern Daylight Time
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