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Orora | It Service Delivery Manager
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Saputo | It Manager, Regional Service Delivery
vor 3 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitAt Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world.As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment.Ready to bring your best?Overview of the role: This role reports to the Senior...
It Service Delivery Lead
vor 2 Monaten
Business/Systems Analysts (Information & Communication Technology) Full time
Peninsula Health is the major metropolitan health service for Frankston and the Mornington Peninsula, providing care for a population of around 300,000 people across the life continuum.
Our network of hospitals and community health services deliver quality, patient-centred healthcare and services that meet the needs of our diverse community.
With specialities including obstetrics, paediatrics, emergency medicine, intensive care, critical care, surgical and general medicine, rehabilitation, and oncology, through to aged care and palliative care.
We are a major teaching and research health facility, training the next generation of doctors, nurses, allied health professionals and support staff.
Immerse yourself in an inclusive, diverse and supportive cultureOpportunity to shape the future of ITSM capabilities for Peninsula HealthHybrid Role working from home and officeClassification: HS4*Who We Are and What We Stand For Peninsula Health is the major metropolitan health service caring for a community of 300,000 people.
Our Vision is to provide exceptional health and community care.
To realise this vision we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and looking for ways to improve and have a passion for communicating and connecting with others.
In representing Peninsula Health, we expect all employees and volunteers to reflect our values: Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative. We are One Peninsula Health.
What You Will Be DoingThe IT Service Delivery Lead is pivotal in the hospital's IT Operations department, responsible for assisting in managing and overseeing the Service Delivery Team's operations.
Primary responsibilities include directing IT Service Management operations, leading and continual development of the Service Delivery Team, collaborating with Digital Health and Informatics teams and business stakeholders, and maintaining continual communication with various hospital departments.
What You NeedWe anticipate you will have:
Extensive Service Delivery Management experience including Problem, Change and Incident Management.Expert knowledge of ITIL disciplines.Extensive Relationship Management and Customer Engagement skills.Expert knowledge and experience with Service Desk technologies such as Call Management tools, ITSM tools, Roster Management, Knowledge Base and Configuration Management Database.ITIL Foundations certification or higher (desirable)What NextIf you experience any issues signing in or registering, please feel welcome to contact us - the People Experience Team on .
For role specific information contact Jacob Rajan at .
The role ceases advertising on the 13th December 2024.
Please note that applications will be considered upon receipt and that this job posting may close early if a sufficient number of applications are received, so we encourage you to apply as soon as possible.
Additional RequirementsPeninsula Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity and promotes a workplace that welcomes and includes the unique contributions of all people.
We encourage applications from individuals who identify as being Aboriginal and Torres Strait Islander, are culturally diverse, LGBTQIA+ or who have a disability to apply.
We are also strongly committed to the safety and wellbeing of children and young people.
We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process.
It is strongly recommended that individuals in this role remain up to date with their COVID-19 vaccinations.
Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time.
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